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Santa Cruz Biotechnology, Inc. Reviews - 1,066 Review - 9.5/10

Dec 3, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

87%83%

Neutral

10%10%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 61 - 80 of 1,066

Brandon

Site Experience Feedback

Nov 04, 2024

I enjoyed my experience

Online Shopper

Post-Delivery Feedback

Nov 04, 2024

Products are doing as they supposed to. Very happy

Pentz

Post-Delivery Feedback

Nov 04, 2024

Ordered Vitamin E supplements based on recommendation from a friend at the barn who has her horse on it. Drought in South Jersey this Fall grass minimal. I wanted to start supplement early - just started using this week. Will test Vitamin E levels in a month or so…

Beth

Post-Delivery Feedback

Nov 03, 2024

UltraCruz Equine Advanced Hoof is an excellent very palatable supplement.

Pony

Site Experience Feedback

Nov 03, 2024

first time ordering, item suggested by a friend

Chris

Site Experience Feedback

Oct 24, 2024

Easy to navigate and good prices on the items that I needed


Post-Delivery Feedback

Nov 01, 2024

Pricing on the items I needed were great. The website was easy to navigate. My order arrived promptly and was packed well so all items were in good shape. I will definitely order from your company again.

Deborah

Site Experience Feedback

Nov 01, 2024

Easy to use

ken

Site Experience Feedback

Oct 31, 2024

i love it

Online Shopper

Site Experience Feedback

Oct 31, 2024

Transaction went smoothly

KDub

Site Experience Feedback

Oct 31, 2024

Interesting. I’m impressed that we get such freedom with our purchases nowadays

Great Experience

Site Experience Feedback

Oct 29, 2024

Great website and products

Les

Site Experience Feedback

Oct 29, 2024

The experience today was organized and user friendly.

Watch the add on fees

Site Experience Feedback

Oct 29, 2024

Free shipping was advertised then express rc added at end. Wtf

Corrae

Post-Delivery Feedback

Oct 29, 2024

I like purchasing from SCAH b/c they have what I need at excellent prices. Their site is easy to navigate.

EZ

Site Experience Feedback

Oct 28, 2024

good

Cknpro

Site Experience Feedback

Oct 28, 2024

No problems

Patrickgoat

Site Experience Feedback

Oct 28, 2024

I love their products. I have had very good results with them. They offer items that no one else has and the quality is first class

Kat

Post-Delivery Feedback

Oct 28, 2024

Great quality products and fantastic customer service!

Nick

Site Experience Feedback

Oct 27, 2024

I don't like that shipping price isn't stated

Beke

Site Experience Feedback

Oct 27, 2024

i like santa cruz very much