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Santa Cruz Biotechnology, Inc. Reviews - 1,063 Review - 9.5/10

Dec 3, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%83%

Neutral

9%10%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 101 - 120 of 1,063

AntibodyGEEK

Post-Delivery Feedback

Oct 16, 2024

Because there's variability in product for every vendor for antibodies, some of the antibodies I purchase from SCBT work better than others, mostly for western blots. However, 90% of the time I am very satified with my antibody purchases from SCBT, which is more than I can say from any other vendor. Also, I very much appreciate your more affordable prices and excellent, excellent service than most other vendors. The rapidly delivery of my purchases is always greatly appreciated.

Athena

Site Experience Feedback

Oct 04, 2024

Easy to manage website to order highly recommended products by horse trainer

Marcia

Site Experience Feedback

Oct 15, 2024

Satisfied with experience

Jersey horsewoman

Post-Delivery Feedback

Oct 15, 2024

This all natural vitamin e in pellet form is a game changer.

Betsy

Post-Delivery Feedback

Oct 14, 2024

I just began to use the product I purchased for my horse’s gut health. I’m not sure how well it’s working yet.

StarSix

Post-Delivery Feedback

Oct 14, 2024

We are very happy with company and products. The results of first few eeks is great.

Doodle

Site Experience Feedback

Oct 13, 2024

Web site was easy and fast to use.

Nicolee

Site Experience Feedback

Sep 30, 2024

It was great! Much cheaper than elsewhere


Post-Delivery Feedback

Oct 11, 2024

I found out I don't need this product anymore. thanks

Tomi

Site Experience Feedback

Oct 11, 2024

Good: Checkout was very fast and I was able to use a credit card. Bad: Shipping and handling costs were a bit high.

Bakouan

Site Experience Feedback

Oct 10, 2024

good

Ra

Site Experience Feedback

Oct 09, 2024

Exelent

Maggie

Site Experience Feedback

Oct 09, 2024

I found it was easy to find the product and size I needed. Ordering and paying I quite easy!

Missy

Site Experience Feedback

Oct 08, 2024

Easy to use! Keep it up!

Xman

Site Experience Feedback

Oct 08, 2024

You had what I needed, I wish Pay Pal was an option for payment.

sandra

Post-Delivery Feedback

Oct 08, 2024

quick shipping easy to order

mickey

Post-Delivery Feedback

Oct 08, 2024

This natural vitamin E supplement is the only one that maintains the comfort and health of my PSSM affetecd horses

Tiff

Site Experience Feedback

Oct 08, 2024

Great experience.

Daniel

Site Experience Feedback

Oct 07, 2024

It was good. No hassle!

Online Shopper

Site Experience Feedback

Oct 07, 2024

When I went to the product category it gave me 5 products, all similar, but no price or size so I had to click each one so see the difference. Perhaps it was just the way I searched or because I was on my phon.

Online Shopper

Site Experience Feedback

Oct 07, 2024

Santa Cruz products are top quality at great prices