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Santa Cruz Biotechnology, Inc. Reviews - 1,042 Review - 9.5/10

Dec 16, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.6 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

89%87%

Neutral

8%10%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.1 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 621 - 640 of 1,042

beentheredonethat

Post-Delivery Feedback

Apr 05, 2024

The antibody didn't work.

Chewie

Post-Delivery Feedback

Apr 05, 2024

Love the lasting conditioning of the detailing mist.

Good Food for the Soul

Site Experience Feedback

Apr 04, 2024

Very easy to navigate, fast, easy, just an overall great experience.

El Swann

Site Experience Feedback

Apr 04, 2024

Easy process and can't beat the price!

1223

Site Experience Feedback

Apr 03, 2024

Was easy to order and I like the products

Wero

Site Experience Feedback

Mar 21, 2024

Yoma


Post-Delivery Feedback

Apr 03, 2024

Weromanda99@gmail.com

Carson

Site Experience Feedback

Apr 02, 2024

Thank you for another great transaction.

No name...

Site Experience Feedback

Apr 02, 2024

I was unable to login and get my Auto-Ship. I created an account and for some reason the system would not let me access. I checked my email for an email verification and none was there. I was disappointed.

Sue

Site Experience Feedback

Mar 18, 2024

Tax’s and shipping both TBD


Post-Delivery Feedback

Apr 02, 2024

My trainer has used this item for years. Recommend highly

Mimi2021

Post-Delivery Feedback

Apr 02, 2024

Fast shipping, great prices and customer support. Great product!

Shannon

Site Experience Feedback

Mar 17, 2024

I feel the prices are reasonable for the quality of product you get.


Post-Delivery Feedback

Apr 01, 2024

I paid through PayPal and at first they said the payment was declined. It was not. They wanted me to call with a different payment method. I refused because PayPal was telling me the order was in process. I sent an email asking if they were sure it was declined they said yes to call. Again I refused. I waited a few days and the money came out of my account and PayPal sent me an email with an order status change. It had processed. Everything else was fine.

Nevada cowgirl

Post-Delivery Feedback

Apr 01, 2024

The last order I goofed and ordered the wrong stuff, I called to make sure that was what I ordered and it was...I like the fact that what I did order had joint care in it but wish it wasn't so expensive. That is why I order the other , but it's good to

Kn

Site Experience Feedback

Apr 01, 2024

Great!

LADY

Site Experience Feedback

Mar 30, 2024

It was very good

Bee

Post-Delivery Feedback

Mar 30, 2024

Awesome quality product,

uflopro

Post-Delivery Feedback

Mar 30, 2024

SCBT supplied reagents that we needed in a timely manner.

B

Site Experience Feedback

Mar 29, 2024

Easy to use; good experience

Shirls

Site Experience Feedback

Mar 29, 2024

Good interaction with the website in ordering. Product selection and pricing.

Muruga

Site Experience Feedback

Mar 29, 2024

I like Santa cruz products however I find difficulties in navigating in their websites. I ordered a set of antibodies today. Initially I have a difficulties in understanding how to navigate the applications of the antibodies and the species reactivity, Once i become familiar with the site it becomes easy.

Shaw

Site Experience Feedback

Mar 28, 2024

Good variety of material at a good price. Received the product quickly.