Santa Cruz Biotechnology, Inc. Reviews - 1,042 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 87% |
Neutral | 8% | 10% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 601 - 620 of 1,042
Online Shopper
Site Experience Feedback
Apr 16, 2024
Website is easily navigated and everything went smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chaz
Site Experience Feedback
Apr 15, 2024
first time ordering, .... we'll see.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2024
This product works perfectly for my use for servicing customers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Foothills horsewoman
Site Experience Feedback
Mar 26, 2024
VERY flaky. First, it displayed in Chinese; I assumed site had been hacked and opened chat window with company rep, who explained how to revert to English. When I signed into my account, it required confirmation via email, which is fine, but TWO such emails both said I had to change my (strong) password! I didn't want to do that, and fortunately it allowed me to "change" my password to my old password. Purchase experience thereafter was clunky and slow.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Foothills horsewoman
Post-Delivery Feedback
Apr 13, 2024
I discovered I'd run out of psyllium pellets, which I give my horses one day a week (Psyllium Sunday!) to help flush sand from their digestive systems. I'd ordered other products from Santa Cruz Biotechnology before, so I checked and found it had the best price--by far--plus free shipping. I knew that the order would go smoothly, and it did.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Wendy
Site Experience Feedback
Apr 10, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
X
Post-Delivery Feedback
Apr 09, 2024
Avoiding Friday shipment for perishable products is my suggestion.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Donnaleesa
Post-Delivery Feedback
Apr 09, 2024
I am a vet tech, I raise and care for my pets by providing a solid nutritional foundation, daily observation and interaction and prophylactic care program. For all my pets, SCBiotechnology is my go-to for outstanding quality, value and ease of use. I am never disappointed by their products, and their beneficial effect on my pets: Mule, Donkey, Goats, Cats, swine. Thank you, always!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Maverick
Site Experience Feedback
Apr 02, 2024
It was good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pamela
Site Experience Feedback
Apr 09, 2024
Very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Patti
Site Experience Feedback
Apr 08, 2024
Order experience was clear and easy and price was cheaper than others online.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
CMMRVA
Post-Delivery Feedback
Apr 08, 2024
Loved that Santa Cruz had the Activyl collars for dogs at a reasonable price. And they were easy to work with to get our tax exempt status. Bummed that they will no longer be supplying Activyl collars. Grateful that they called me to ask if I wanted 8 collars instead of the 12 on order. Our rescue uses around 150 collars a year and need to find a reasonably priced supplier.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Omni Feed and Supply
Site Experience Feedback
Mar 22, 2024
Mary answered all of my questions and helped alot
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Boers4U
Site Experience Feedback
Apr 08, 2024
Easy to use website. Great products. Positive past experiences.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Billy
Site Experience Feedback
Mar 27, 2024
It was easy to find what I needed
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Billy
Post-Delivery Feedback
Apr 07, 2024
There was no hassles, order was quick and complete and was on time delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Micky
Site Experience Feedback
Apr 07, 2024
Both of the products i order for my horse keep his coat healthy and help to fight seasonal skin issues
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 07, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jill
Post-Delivery Feedback
Apr 07, 2024
Order, customer service and delivery were great. Haven’t used the product enough to rate it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
PapaG
Site Experience Feedback
Apr 06, 2024
Overall good products from a good company on a well designed website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Western
Site Experience Feedback
Apr 06, 2024
Good experience just long process
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 05, 2024
Product delivered in two days as promised. Hoof trimmers worked well. Not sure about the all natural fly, tick and lice spray.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »