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Santa Cruz Biotechnology, Inc. Reviews - 1,047 Review - 9.5/10

Dec 12, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.5 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.5 /10
On-Time Delivery9.5 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.5out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%83%

Neutral

9%12%

Negative

3%5%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.4 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.5 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.5 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 581 - 600 of 1,047

Lvng3hrses

Post-Delivery Feedback

Apr 24, 2024

I am very pleased with the natural products. I have recently tried the dog treats and all 3 dogs live then. Horses are sensitive to fly sprays but actually seemed to like the natural fly repellant offered by this company. I believe it helps sooth their skin from not just big bites but other skin irritants.

GLO

Post-Delivery Feedback

Apr 23, 2024

I haven’t fed this supplement long enough to know if it makes a difference. I generally think Santa Cruz is a good company. My trainer uses Santa Cruz products (Corey Cushing) so I am comfortable with the company. I have used their horse shampoo/conditioner & like it.

Al

Site Experience Feedback

Apr 09, 2024

I liked being able to see all the same product on one pages rather than going to multiple pages to see the different strength of ex: copper bolus


Post-Delivery Feedback

Apr 22, 2024

I was pleased to see the selection of different sizes and strength listed all on the same page. I never received a confirmation of order, expected time of delivery or follow up for the order until it was on my front doorstep. I was concerned of being scammed. I did receive a email after it was delivered.

Online Shopper

Site Experience Feedback

Apr 22, 2024

Easy site to navigate. Have asked questions in past and were answered quickly

Online Shopper

Site Experience Feedback

Apr 21, 2024

Good

Dexter

Site Experience Feedback

Apr 21, 2024

It was a pretty cheap price for the tips I was looking for and I'm satisfied

Nakaffa

Post-Delivery Feedback

Apr 20, 2024

Our mare refused to eat the Melobolic Support we had been buying from the vet. It came in a big green jar. Out of frustration, I surfed yhe Webb for a different choice and found your product. Our mare loves your product and we will tell the world. If I could give you 20 stars I would. Awesome, wonderful product! ❤️

TBark

Site Experience Feedback

Apr 19, 2024

Quick and easy checkout!

Trigg

Site Experience Feedback

Apr 19, 2024

I found items that I could not find elsewhere. Website is very easy to navigate. I will be back. Thank you

tallyho

Post-Delivery Feedback

Apr 18, 2024

Price and quality were very good but Fed Ex took 3 extra days to deliver. I have ordered many times and had fast delivery and hope to order many more times.

Good omen

Site Experience Feedback

Apr 17, 2024

I bought sharps containers because I need them. The website user experience was good and easy to follow.

Online Shopper

Site Experience Feedback

Apr 17, 2024

It was good

Online Shopper

Site Experience Feedback

Apr 17, 2024

Password reset link was not working. Had to talk with customer service to resolve the issue. Thankfully customer service was able to resolve the issue promptly.

California girl

Site Experience Feedback

Apr 16, 2024

Last year my Google search for mineral oil led me to the Santa Cruz website.

Online Shopper

Site Experience Feedback

Apr 16, 2024

Good.

Online Shopper

Site Experience Feedback

Apr 16, 2024

Website is easily navigated and everything went smooth.

chaz

Site Experience Feedback

Apr 15, 2024

first time ordering, .... we'll see.

Online Shopper

Post-Delivery Feedback

Apr 15, 2024

This product works perfectly for my use for servicing customers.

Foothills horsewoman

Site Experience Feedback

Mar 26, 2024

VERY flaky. First, it displayed in Chinese; I assumed site had been hacked and opened chat window with company rep, who explained how to revert to English. When I signed into my account, it required confirmation via email, which is fine, but TWO such emails both said I had to change my (strong) password! I didn't want to do that, and fortunately it allowed me to "change" my password to my old password. Purchase experience thereafter was clunky and slow.


Post-Delivery Feedback

Apr 13, 2024

I discovered I'd run out of psyllium pellets, which I give my horses one day a week (Psyllium Sunday!) to help flush sand from their digestive systems. I'd ordered other products from Santa Cruz Biotechnology before, so I checked and found it had the best price--by far--plus free shipping. I knew that the order would go smoothly, and it did.

Wendy

Site Experience Feedback

Apr 10, 2024

good