Santa Cruz Biotechnology, Inc. Reviews - 1,047 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.5 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 83% |
Neutral | 9% | 12% |
Negative | 3% | 5% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.4 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.5 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 581 - 600 of 1,047
Lvng3hrses
Post-Delivery Feedback
Apr 24, 2024
I am very pleased with the natural products. I have recently tried the dog treats and all 3 dogs live then. Horses are sensitive to fly sprays but actually seemed to like the natural fly repellant offered by this company. I believe it helps sooth their skin from not just big bites but other skin irritants.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
GLO
Post-Delivery Feedback
Apr 23, 2024
I haven’t fed this supplement long enough to know if it makes a difference. I generally think Santa Cruz is a good company. My trainer uses Santa Cruz products (Corey Cushing) so I am comfortable with the company. I have used their horse shampoo/conditioner & like it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Al
Site Experience Feedback
Apr 09, 2024
I liked being able to see all the same product on one pages rather than going to multiple pages to see the different strength of ex: copper bolus
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Al
Post-Delivery Feedback
Apr 22, 2024
I was pleased to see the selection of different sizes and strength listed all on the same page. I never received a confirmation of order, expected time of delivery or follow up for the order until it was on my front doorstep. I was concerned of being scammed. I did receive a email after it was delivered.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 22, 2024
Easy site to navigate. Have asked questions in past and were answered quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 21, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dexter
Site Experience Feedback
Apr 21, 2024
It was a pretty cheap price for the tips I was looking for and I'm satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nakaffa
Post-Delivery Feedback
Apr 20, 2024
Our mare refused to eat the Melobolic Support we had been buying from the vet. It came in a big green jar. Out of frustration, I surfed yhe Webb for a different choice and found your product. Our mare loves your product and we will tell the world. If I could give you 20 stars I would. Awesome, wonderful product! ❤️
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TBark
Site Experience Feedback
Apr 19, 2024
Quick and easy checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Trigg
Site Experience Feedback
Apr 19, 2024
I found items that I could not find elsewhere. Website is very easy to navigate. I will be back. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
tallyho
Post-Delivery Feedback
Apr 18, 2024
Price and quality were very good but Fed Ex took 3 extra days to deliver. I have ordered many times and had fast delivery and hope to order many more times.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Good omen
Site Experience Feedback
Apr 17, 2024
I bought sharps containers because I need them. The website user experience was good and easy to follow.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 17, 2024
It was good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 17, 2024
Password reset link was not working. Had to talk with customer service to resolve the issue. Thankfully customer service was able to resolve the issue promptly.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
California girl
Site Experience Feedback
Apr 16, 2024
Last year my Google search for mineral oil led me to the Santa Cruz website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 16, 2024
Good.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 16, 2024
Website is easily navigated and everything went smooth.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chaz
Site Experience Feedback
Apr 15, 2024
first time ordering, .... we'll see.
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2024
This product works perfectly for my use for servicing customers.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Foothills horsewoman
Site Experience Feedback
Mar 26, 2024
VERY flaky. First, it displayed in Chinese; I assumed site had been hacked and opened chat window with company rep, who explained how to revert to English. When I signed into my account, it required confirmation via email, which is fine, but TWO such emails both said I had to change my (strong) password! I didn't want to do that, and fortunately it allowed me to "change" my password to my old password. Purchase experience thereafter was clunky and slow.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Foothills horsewoman
Post-Delivery Feedback
Apr 13, 2024
I discovered I'd run out of psyllium pellets, which I give my horses one day a week (Psyllium Sunday!) to help flush sand from their digestive systems. I'd ordered other products from Santa Cruz Biotechnology before, so I checked and found it had the best price--by far--plus free shipping. I knew that the order would go smoothly, and it did.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Wendy
Site Experience Feedback
Apr 10, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »