Santa Cruz Biotechnology, Inc. Reviews - 1,035 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 89% | 87% |
Neutral | 8% | 9% |
Negative | 3% | 4% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.3 out of 10
Variety of Shipping Options
Desired shipping options were available
8.7 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 641 - 660 of 1,035
Mimi2021
Post-Delivery Feedback
Apr 02, 2024
Fast shipping, great prices and customer support. Great product!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Shannon
Site Experience Feedback
Mar 17, 2024
I feel the prices are reasonable for the quality of product you get.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shannon
Post-Delivery Feedback
Apr 01, 2024
I paid through PayPal and at first they said the payment was declined. It was not. They wanted me to call with a different payment method. I refused because PayPal was telling me the order was in process. I sent an email asking if they were sure it was declined they said yes to call. Again I refused. I waited a few days and the money came out of my account and PayPal sent me an email with an order status change. It had processed. Everything else was fine.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 5
- Customer Support: 5
- Full ratings for this review »
Nevada cowgirl
Post-Delivery Feedback
Apr 01, 2024
The last order I goofed and ordered the wrong stuff, I called to make sure that was what I ordered and it was...I like the fact that what I did order had joint care in it but wish it wasn't so expensive. That is why I order the other , but it's good to
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 10
- Full ratings for this review »
Kn
Site Experience Feedback
Apr 01, 2024
Great!
- Overall Rating: N/A
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
LADY
Site Experience Feedback
Mar 30, 2024
It was very good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bee
Post-Delivery Feedback
Mar 30, 2024
Awesome quality product,
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
uflopro
Post-Delivery Feedback
Mar 30, 2024
SCBT supplied reagents that we needed in a timely manner.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
B
Site Experience Feedback
Mar 29, 2024
Easy to use; good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Shirls
Site Experience Feedback
Mar 29, 2024
Good interaction with the website in ordering. Product selection and pricing.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Muruga
Site Experience Feedback
Mar 29, 2024
I like Santa cruz products however I find difficulties in navigating in their websites. I ordered a set of antibodies today. Initially I have a difficulties in understanding how to navigate the applications of the antibodies and the species reactivity, Once i become familiar with the site it becomes easy.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Shaw
Site Experience Feedback
Mar 28, 2024
Good variety of material at a good price. Received the product quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horse mom
Post-Delivery Feedback
Mar 28, 2024
Ordering online was fast and easy. I will be placing more orders in the future. Great products and my horses and dogs look amazing!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cody
Site Experience Feedback
Mar 27, 2024
Was an amazing overall experience, found products easily and they were described accurately.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RidingTrails
Site Experience Feedback
Mar 27, 2024
It was simple to order
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Slynohm
Post-Delivery Feedback
Mar 27, 2024
I was first introduced to your product through Clinton Anderson. I purchased a Cruz kit and fell in love with your products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Mar 27, 2024
Product helps my older mare to perform.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
ilyazhito
Site Experience Feedback
Mar 27, 2024
I was able to easily find the website from a search of a picture. Ordering was also very easy.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Chap
Site Experience Feedback
Mar 26, 2024
I’d prefer to log in once and hen be done but the website kept asking for it. Easy to order me I like that I can auto order differeweeks for each bag.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Caro
Site Experience Feedback
Mar 26, 2024
You are the online company that sells the key product I need, for a reasonable price and size, with clear descriptions of the cost, solubility and general use of the product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RRE
Post-Delivery Feedback
Mar 26, 2024
Great deal on bulk purchase. Delivered the very next day.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »