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Santa Cruz Biotechnology, Inc. Reviews - 1,035 Review - 9.5/10

Dec 20, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.6 /10
Product Selection9.2 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

89%87%

Neutral

8%9%

Negative

3%4%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.3 out of 10

Variety of Shipping Options

Desired shipping options were available

8.7 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 641 - 660 of 1,035

Mimi2021

Post-Delivery Feedback

Apr 02, 2024

Fast shipping, great prices and customer support. Great product!

Shannon

Site Experience Feedback

Mar 17, 2024

I feel the prices are reasonable for the quality of product you get.


Post-Delivery Feedback

Apr 01, 2024

I paid through PayPal and at first they said the payment was declined. It was not. They wanted me to call with a different payment method. I refused because PayPal was telling me the order was in process. I sent an email asking if they were sure it was declined they said yes to call. Again I refused. I waited a few days and the money came out of my account and PayPal sent me an email with an order status change. It had processed. Everything else was fine.

Nevada cowgirl

Post-Delivery Feedback

Apr 01, 2024

The last order I goofed and ordered the wrong stuff, I called to make sure that was what I ordered and it was...I like the fact that what I did order had joint care in it but wish it wasn't so expensive. That is why I order the other , but it's good to

Kn

Site Experience Feedback

Apr 01, 2024

Great!

LADY

Site Experience Feedback

Mar 30, 2024

It was very good

Bee

Post-Delivery Feedback

Mar 30, 2024

Awesome quality product,

uflopro

Post-Delivery Feedback

Mar 30, 2024

SCBT supplied reagents that we needed in a timely manner.

B

Site Experience Feedback

Mar 29, 2024

Easy to use; good experience

Shirls

Site Experience Feedback

Mar 29, 2024

Good interaction with the website in ordering. Product selection and pricing.

Muruga

Site Experience Feedback

Mar 29, 2024

I like Santa cruz products however I find difficulties in navigating in their websites. I ordered a set of antibodies today. Initially I have a difficulties in understanding how to navigate the applications of the antibodies and the species reactivity, Once i become familiar with the site it becomes easy.

Shaw

Site Experience Feedback

Mar 28, 2024

Good variety of material at a good price. Received the product quickly.

Horse mom

Post-Delivery Feedback

Mar 28, 2024

Ordering online was fast and easy. I will be placing more orders in the future. Great products and my horses and dogs look amazing!!!

Cody

Site Experience Feedback

Mar 27, 2024

Was an amazing overall experience, found products easily and they were described accurately.

RidingTrails

Site Experience Feedback

Mar 27, 2024

It was simple to order

Slynohm

Post-Delivery Feedback

Mar 27, 2024

I was first introduced to your product through Clinton Anderson. I purchased a Cruz kit and fell in love with your products.

Online Shopper

Post-Delivery Feedback

Mar 27, 2024

Product helps my older mare to perform.

ilyazhito

Site Experience Feedback

Mar 27, 2024

I was able to easily find the website from a search of a picture. Ordering was also very easy.

Chap

Site Experience Feedback

Mar 26, 2024

I’d prefer to log in once and hen be done but the website kept asking for it. Easy to order me I like that I can auto order differeweeks for each bag.

Caro

Site Experience Feedback

Mar 26, 2024

You are the online company that sells the key product I need, for a reasonable price and size, with clear descriptions of the cost, solubility and general use of the product.

RRE

Post-Delivery Feedback

Mar 26, 2024

Great deal on bulk purchase. Delivered the very next day.