Santa Cruz Biotechnology, Inc. Reviews - 1,066 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.5 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.5 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.5out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 87% | 83% |
Neutral | 10% | 10% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.1 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.5 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 21 - 40 of 1,066
Online Shopper
Post-Delivery Feedback
Nov 21, 2024
Very satisfied with product except for the bottles’ sprayer. Very cheap and flimsy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 21, 2024
I was totally satisfied with the staff that helped me get my order. What I was disappointed in was the product availability……it was on back order for a few weeks. If this product really works and is unavailable once allergy symptoms start to develop in the spring, I will be very upset with Ultra Cruz.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: 10
- Full ratings for this review »
MHowdy
Site Experience Feedback
Nov 20, 2024
They are always great to do business with.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ol'Buddy's caretaker
Site Experience Feedback
Nov 05, 2024
some difficulty with check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ol'Buddy's caretaker
Post-Delivery Feedback
Nov 20, 2024
our only trusted DVM with over 30 years experience -Dr.Faragalla has recommended this specific product for years to all his clients with lean/aged horses. He also states it is excellent for seasoning cast iron
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Roberto
Site Experience Feedback
Nov 20, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Daisy girl
Post-Delivery Feedback
Nov 19, 2024
I was looking for a pelleted product for the gut for my horse. She is on medication, and I want to make sure her guy stays healthy. I wanted something comparable to GastroElm Plus (dandelion root, slippery elm, and other herbs). You did not have one. So I went with the Probiotics. Your gasto product is a powder and she refuses any powder wet or dry. We will see how she does on this!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sam
Site Experience Feedback
Nov 19, 2024
Website experience was good. I wish lead times on items that are not in stock where shown.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- Full ratings for this review »
BA
Site Experience Feedback
Nov 19, 2024
NA
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jason
Site Experience Feedback
Nov 04, 2024
I called in and spoke with Nadea and she was great! Then went online and purchased what I needed. Thank you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jason
Post-Delivery Feedback
Nov 19, 2024
The young lady I spoke with was helpful and knowledgeable. No problems. I then placed my order online.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 18, 2024
Price point was excellent.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Nov 18, 2024
Very good technical support
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Cdp
Post-Delivery Feedback
Nov 18, 2024
Overall easy. The bag the supplement comes in is 3-4x larger than needed so made me question if correct size sent but was correct.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Kenedy
Site Experience Feedback
Nov 17, 2024
I appreciate the variety of supplements, variety of packaging sizes, and product transparency. Shipping is always extremely fast.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
NA
Site Experience Feedback
Nov 17, 2024
Checkout was smooth.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
labrat
Site Experience Feedback
Sep 28, 2024
was easy to find and purchase the item that I desired
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
labrat
Post-Delivery Feedback
Nov 16, 2024
Reagents for the knockdown of most genes are readily available. This cuts down wasted dead but valuable time.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
Rehman
Post-Delivery Feedback
Nov 16, 2024
Getting information about the products I needed from Santa Cruz was efficient and flawless. Customer service did an awesome job of helping me place an order with accurate information about the ETA for shipment. I am very pleased with the service I received.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Klm
Post-Delivery Feedback
Nov 15, 2024
Santa Cruz has wonderful products for so many animals and there prices are the best I have seen. They have natural products with essential oils in them and they smell so good. I buy these for my horse and dogs They have quick delivery and as I stated great price and fantastic products. There products are absolutely amazing.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kanaber
Site Experience Feedback
Nov 15, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
C U
Site Experience Feedback
Nov 15, 2024
The checkout website bugged a bit when I added a card, then clicked next, then wanted to go back to check on the order address and kept hitting continue, causing it to add the card twice and get an error. Might just be a very unique situation.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
tina
Post-Delivery Feedback
Nov 14, 2024
I love most of your products. That being said I have recently noticed that several of the products i have ordered contain soy flour, and or oil. I wont be using the products in the future that contain any of these inflammatory products.
- Overall Rating: 2
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »