Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 82% |
Neutral | 9% | 11% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 481 - 500 of 1,058
Big B
Site Experience Feedback
May 27, 2024
I am not able to recommend a product or company before I try it myself. Some of the survey questions were premature imo. Hence the lower ratings on those questions.Those questions would be better asked after use of 1st time product.
- Overall Rating: 10
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
MissoulaMom
Site Experience Feedback
May 16, 2024
I have purchased several items over the last several years - like the products and service. Wish I could afford more right now.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MissoulaMom
Post-Delivery Feedback
May 27, 2024
Easy to order. Great price, love the product - quick delivery
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rockin FR
Post-Delivery Feedback
May 26, 2024
The purchase and delivery of the flags were great. Hit the flag seams ripped in a matter of an hour or two or working lightly with it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 20, 2024
They do a great job.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 24, 2024
Great service and price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
MG
Site Experience Feedback
May 24, 2024
The website is straightforward to use and easy to search for products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jan
Site Experience Feedback
May 23, 2024
Intuitive and easy website to navigate as well as easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tex
Site Experience Feedback
May 23, 2024
everything was well, with the exception of uploading the Ag tax-exempt document, there was not an easy way to do that
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Nene5
Post-Delivery Feedback
May 23, 2024
Very easy ordering, user friendly website
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
OcalaPatriot
Site Experience Feedback
May 22, 2024
There is no shipping information. Was my order shipped? Tracking?
- Overall Rating: 2
- Would Shop Here Again: 2
- Likelihood To Recommend: 2
- Full ratings for this review »
EZK
Post-Delivery Feedback
May 22, 2024
Great product- very happy with the results
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Asif
Site Experience Feedback
May 21, 2024
I had a great experience with the Santa Cruz Biotechnology website! It’s super easy to navigate, with detailed product info and plenty of helpful resources. Customer support is easy to reach, and the site works well on mobile. Some pages could load faster, and advanced search filters would be awesome. Account management and adding interactive tools could improve, along with more educational content. Overall, it’s a user-friendly site that I enjoyed using!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
amanda rain
Site Experience Feedback
May 20, 2024
I had a easy time finding what I was looking for, and fast checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shana
Site Experience Feedback
May 13, 2024
The website is not terrible......just a little rudimentary
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shana
Post-Delivery Feedback
May 20, 2024
I have been introduced to this product by the hay seller in my area. Love their products......works great and smells wonderful.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Andrea
Site Experience Feedback
May 20, 2024
Great products always have what I need. Comes fast too
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chillz
Site Experience Feedback
May 12, 2024
I had an easy experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roy
Post-Delivery Feedback
May 20, 2024
Very easy to order and the product arrived on time.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 19, 2024
FedEx delivered it to the wrong house I called but no follow up with customer service . Who ever house they delivered the package to brought over to our house. FedEx has a bad habit delivering things to the wrong address!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 1
- Customer Support: 9
- Full ratings for this review »
Colleen
Site Experience Feedback
May 18, 2024
Love the products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gigi
Site Experience Feedback
May 18, 2024
I enjoyed my experience love how when u look up at item it pulls up everything in all different size
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »