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Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%82%

Neutral

9%11%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 521 - 540 of 1,058

Dustin

Site Experience Feedback

May 13, 2024

Helpful and offering great products for my goat herd

Fyrwido

Site Experience Feedback

May 13, 2024

All good! Less expensive than Amazon and they wouldn’t deliver to my address for some unknown reason.

BAS

Post-Delivery Feedback

May 13, 2024

Great delivery service!

Whitlock Twin

Site Experience Feedback

May 13, 2024

I love the dog hair and skin supplement chews

RichBentley

Site Experience Feedback

May 12, 2024

The website worked well. Found what I needed and purchased it.

Juli

Site Experience Feedback

May 03, 2024

seamless experience

private feedback, don't publish

Site Experience Feedback

May 10, 2024

The cost of the items were better than I could find elsewhere, but the shipping was a lot more. Also there was a reference to tax exempt number but no information about how to file that with you. I left my number but I don't know if someone will actually follow up with me.

Wolfgang

Post-Delivery Feedback

May 10, 2024

My horse has improved since using this product

zzisama

Site Experience Feedback

May 09, 2024

It was good to purchase a chemical drug conveniently using the website.

Chloe

Site Experience Feedback

May 09, 2024

Great products. I love that they have no added fillers for their joint supplements for canines. My elderly German shepherd has done so much better on the liquid joint supplements. The website was easy to find the stuff I wanted, but logged me out a few times during set up of an account. Overall highly recommend and satisfied

Aubri

Site Experience Feedback

May 09, 2024

Great no problems at all

Online Shopper

Site Experience Feedback

May 09, 2024

Prices seem competitive and the company has purchase incentive with free shipping. The site itself is terrible. TOO MUCH WHITE space, TOO little font size, it sure would be more fun to spend more money if the web pages were friendlier to the eyes.

Austin

Post-Delivery Feedback

May 08, 2024

Good selection of supplies for our goats. I recommend them.

Gia

Post-Delivery Feedback

May 08, 2024

Santa cruz biotechnology Inc. has great products and fair prices.

Jim

Site Experience Feedback

Apr 30, 2024

It was very good.


Post-Delivery Feedback

May 08, 2024

Ordering was easy and fast. I never was notified on shipping info. I was aware it had been shipped when FedEx showed up at my door.

KDogg

Site Experience Feedback

Apr 28, 2024

IT was easy and nice. Should have free sipping.

Lori

Post-Delivery Feedback

May 08, 2024

This company and products are amazing in every aspect, I have been using them for 10 year have been 100 % satisfied every time, ,companies like this are far and few between these days,thank you, thank you, thank you .

3HorseNight

Site Experience Feedback

Apr 13, 2024

good product, good price, easy checkout


Post-Delivery Feedback

May 07, 2024

I was shopping online for an item, and I found that Santa Cruz Biotechnology provided more information than some of the other online markets. Great price, fast shipping, and the products I received seem to be working well. My puppy LOVED the little treats I got for her, and my picky mares gobble down their pellets. I really like the prices and selection!

Furude Rika

Site Experience Feedback

May 07, 2024

The checkout process and Google account integration was pretty clunky. The fact that I also have no idea what the shipping is going to cost is concerning. I could get a huge shipping charge, I'll just have to wait and see. Otherwise, I like the website, products and price. As long as the quality is good when I receive it, I'll probably be a return customer.

NBL

Site Experience Feedback

May 06, 2024

Found EXACTLY the item I was looking for at a great price and free shipping after certain amount. Easy checkout and order confirmation.