Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 82% |
Neutral | 9% | 11% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 521 - 540 of 1,058
Dustin
Site Experience Feedback
May 13, 2024
Helpful and offering great products for my goat herd
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fyrwido
Site Experience Feedback
May 13, 2024
All good! Less expensive than Amazon and they wouldn’t deliver to my address for some unknown reason.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BAS
Post-Delivery Feedback
May 13, 2024
Great delivery service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Whitlock Twin
Site Experience Feedback
May 13, 2024
I love the dog hair and skin supplement chews
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RichBentley
Site Experience Feedback
May 12, 2024
The website worked well. Found what I needed and purchased it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Juli
Site Experience Feedback
May 03, 2024
seamless experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
private feedback, don't publish
Site Experience Feedback
May 10, 2024
The cost of the items were better than I could find elsewhere, but the shipping was a lot more. Also there was a reference to tax exempt number but no information about how to file that with you. I left my number but I don't know if someone will actually follow up with me.
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Wolfgang
Post-Delivery Feedback
May 10, 2024
My horse has improved since using this product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
zzisama
Site Experience Feedback
May 09, 2024
It was good to purchase a chemical drug conveniently using the website.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chloe
Site Experience Feedback
May 09, 2024
Great products. I love that they have no added fillers for their joint supplements for canines. My elderly German shepherd has done so much better on the liquid joint supplements. The website was easy to find the stuff I wanted, but logged me out a few times during set up of an account. Overall highly recommend and satisfied
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aubri
Site Experience Feedback
May 09, 2024
Great no problems at all
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 09, 2024
Prices seem competitive and the company has purchase incentive with free shipping. The site itself is terrible. TOO MUCH WHITE space, TOO little font size, it sure would be more fun to spend more money if the web pages were friendlier to the eyes.
- Overall Rating: 5
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Austin
Post-Delivery Feedback
May 08, 2024
Good selection of supplies for our goats. I recommend them.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Gia
Post-Delivery Feedback
May 08, 2024
Santa cruz biotechnology Inc. has great products and fair prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jim
Site Experience Feedback
Apr 30, 2024
It was very good.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jim
Post-Delivery Feedback
May 08, 2024
Ordering was easy and fast. I never was notified on shipping info. I was aware it had been shipped when FedEx showed up at my door.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
KDogg
Site Experience Feedback
Apr 28, 2024
IT was easy and nice. Should have free sipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lori
Post-Delivery Feedback
May 08, 2024
This company and products are amazing in every aspect, I have been using them for 10 year have been 100 % satisfied every time, ,companies like this are far and few between these days,thank you, thank you, thank you .
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 11
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
3HorseNight
Site Experience Feedback
Apr 13, 2024
good product, good price, easy checkout
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
3HorseNight
Post-Delivery Feedback
May 07, 2024
I was shopping online for an item, and I found that Santa Cruz Biotechnology provided more information than some of the other online markets. Great price, fast shipping, and the products I received seem to be working well. My puppy LOVED the little treats I got for her, and my picky mares gobble down their pellets. I really like the prices and selection!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Furude Rika
Site Experience Feedback
May 07, 2024
The checkout process and Google account integration was pretty clunky. The fact that I also have no idea what the shipping is going to cost is concerning. I could get a huge shipping charge, I'll just have to wait and see. Otherwise, I like the website, products and price. As long as the quality is good when I receive it, I'll probably be a return customer.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
NBL
Site Experience Feedback
May 06, 2024
Found EXACTLY the item I was looking for at a great price and free shipping after certain amount. Easy checkout and order confirmation.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »