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Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%82%

Neutral

9%11%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 461 - 480 of 1,058

Millwright 02

Site Experience Feedback

Jun 03, 2024

Good experience

Jack

Site Experience Feedback

Jun 03, 2024

Love the product

Kustomer

Site Experience Feedback

Jun 03, 2024

Excellent

Andacielo

Post-Delivery Feedback

Jun 02, 2024

We use Santa Cruz natural fly spray here at our sanctuary because it is the most effective that we can find for the money.

Jackie

Site Experience Feedback

Jun 02, 2024

quick and easy to order products

Gypsy Mom

Site Experience Feedback

Jun 02, 2024

to many things to review when checking out. too many clicks

Victoria

Site Experience Feedback

Jun 02, 2024

Not sure why my address and shipping were questioned.

Ironcreek

Site Experience Feedback

May 21, 2024

Great place to buy farm products for are animals .


Post-Delivery Feedback

Jun 01, 2024

Fast delivery and great experience

Jimmy

Site Experience Feedback

May 31, 2024

Not Bad.

Gini B

Post-Delivery Feedback

May 30, 2024

When hard to find vet products for my horses, or grooming products, I highly recommend Santa Cruz Vet Supply. They have a great selection, and offer their name-brand items at vet competitive prices. Product quality is excellent, and packaging is outstanding. Super fast delivery, too!

Mouse

Site Experience Feedback

May 30, 2024

The best place to get my copper boluses. Love the add on items

Dave C.

Site Experience Feedback

May 30, 2024

Good Experience.

JC

Post-Delivery Feedback

May 30, 2024

some questions assume that I'm ordering for personal use, but I only ever use SCBT for lab supplies

Rachel

Post-Delivery Feedback

May 30, 2024

I was looking for a product to assist my black horse and his coat and ended up really enjoying all the products. My chestnut horse loves the fly spray as he has sensitive skin. I have told my barn about this brand and to have them switch over

Shadowwolf

Site Experience Feedback

May 20, 2024

Website was easy to navigate.

Axis

Site Experience Feedback

May 29, 2024

It was a bit hard to pull up the horse wormers

Tae

Site Experience Feedback

May 28, 2024

I always have an easy time purchasing things from UltraCruz.

BioBiz

Site Experience Feedback

May 28, 2024

No issues at all. Wish more bacterial antibodies.

RHR

Site Experience Feedback

May 28, 2024

Good today, as in the past

cheapdad

Site Experience Feedback

May 27, 2024

very good product, this is a re-order. Product quality and price will keep me coming back.