Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 82% |
Neutral | 9% | 11% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 441 - 460 of 1,058
JHF
Post-Delivery Feedback
Jun 10, 2024
Been using your natural vitamin E for a long time. Used to buy from Chewy because their pricing and shipping better, but pricing now higher, shipping faster. You sent along fly spray sample which thankfully was in plastic bag, because bottle broke. I never received any discount from prior review, as advertised.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jazz
Post-Delivery Feedback
Jun 10, 2024
Good products horses are shining ever a few days after I washed them.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Paula
Site Experience Feedback
May 31, 2024
First time order, it was easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Paula
Post-Delivery Feedback
Jun 10, 2024
I like the ease of ordering
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Sandie
Post-Delivery Feedback
Jun 09, 2024
I would recommend. Products are great. Only bad thing is I never get notified of shipping or tracking information
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Katie
Site Experience Feedback
Jun 09, 2024
It was pretty easy to use. I was a little confused however, about setting up the auto ship. I’m not sure if I missed it. I was looking for auto ship set up before checkout. A little one sentence notice would be nice, “auto ship set upon checkout.” would have alleviated the confusion, like I said, I may have missed it though.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gimme a 68 and I'll owe ya 1😏
Post-Delivery Feedback
Jun 09, 2024
First time I ordered I received a different style product than what I actually ordered. Got the issue resolved. Decided to give yous a second chance and only received half of my order. Pretty damn irritated at this point...
- Overall Rating: 5
- Would Shop Here Again: N/A
- Likelihood To Recommend: 2
- On Time Delivery: 6
- Customer Support: 6
- Full ratings for this review »
Connie
Site Experience Feedback
Jun 08, 2024
Excellent price and the free shipping was a bonus.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jun 08, 2024
Easy to navigate, I am pleased
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mar
Site Experience Feedback
Jun 07, 2024
Everything was easy to find and gave a good description of each item
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Brandy
Post-Delivery Feedback
Jun 07, 2024
I like where I ordered what I needed. The item was easy to find on the web page. I was unsure of a couple of things so I called and they were very helpful and that helped me narrow down what I wanted
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 8
- Full ratings for this review »
kll
Post-Delivery Feedback
Jun 06, 2024
One of the reagents my boss needed I only found at Santa Cruz (that's great) but it took a week to be shipped, what was Ok. The other reagent was an antibiotic, I didn't use yet, but I believe will work fine and was cheaper than other big brands.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Lyndie Sue
Post-Delivery Feedback
Jun 06, 2024
We have had our Senior gelding on Ultra Cruz Weight Gain for a little over two years. Took him off a couple of months and promptly put him back on it as body condition worsened. He looks great this year! He's all slicked out and healthy. Just turned 32! We did include some alfalfa cubes and Shredded beet pulp along with a senior feed. He's excited for mealtimes!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lvng3hrses
Post-Delivery Feedback
Jun 06, 2024
My horses are sensitive to fly bites, and most fly sprays irritate them. Santa cruz not only keeps bugs off but I believe it soothes their skin. They actually like when I spray them down with it. It very pleasant spelling as well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jackie
Site Experience Feedback
Jun 05, 2024
Only ordered vaccine, always shipped quickly and excellent packaging.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Karen
Post-Delivery Feedback
Jun 05, 2024
I have used the same joint supplement for my horses for more than 20 years. It is no longer available, and I was very reluctant to change, but had to. I really worried about palatability. The horses ate the new joint supplement the first day I fed it. It seems to be working well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jk farms
Site Experience Feedback
Jun 05, 2024
Interaction was wonderful, customer service was great.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JennA
Post-Delivery Feedback
Jun 04, 2024
Santa Cruz Bio was very helpful over the phone to get my prescription filled. They were out of the cheaper brand so they called me and at least they had another brand to offer so I didn't run out. The person over the phone was very understanding and nice.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lucky
Site Experience Feedback
Jun 04, 2024
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
OneMoreFarm
Site Experience Feedback
Jun 04, 2024
Order process is nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 04, 2024
Great product great exp
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »