Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 82% |
Neutral | 9% | 11% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 421 - 440 of 1,058
Goodspeeds
Site Experience Feedback
Jun 17, 2024
I was looking for the Ultra Cruz Skin and Allergy pellets. They are cheaper to buy directly from Santa Cruz than from Amazon!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chaz
Post-Delivery Feedback
Jun 17, 2024
Excellent products and great prices!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
ryan
Site Experience Feedback
Jun 17, 2024
The survey asked personal and irrelevant questions. Find a better survey software.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 17, 2024
Good product at a reasonable price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lav
Site Experience Feedback
Jun 17, 2024
It was easy to navigate
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TJ
Site Experience Feedback
Jun 17, 2024
Order went nice and Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 16, 2024
i never receive shipping status and tracking information for my order. i only receive an order confirmation
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 3
- Customer Support: 6
- Full ratings for this review »
HHR
Site Experience Feedback
Jun 14, 2024
I read the labels on ingredients and how much to feed. I also read the reviews on how the product worked for others. These were the two basic things I needed to know about the product before buying it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Jim
Site Experience Feedback
Jun 03, 2024
Website easy to navigate. High shipping charge.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: N/A
- Full ratings for this review »
Jim
Post-Delivery Feedback
Jun 14, 2024
I Emailed customer support to check on when my order was arriving (it was on back order). I never got a reply. Then I called customer support and they told me it would arrive on June 24th. It actually came on June 11th. This was my first order from Santa Cruz. Not a very auspicious start.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 6
- Full ratings for this review »
Meme
Site Experience Feedback
Jun 13, 2024
Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jun 13, 2024
I really appreciate you having a product that very few others had available at this time. I haven't purchased from you before, because I don't pay shipping from my current supplier and they operate in my state of residence (KS).
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review »
Bonsai
Site Experience Feedback
Jun 05, 2024
I've been purchasing from Santa Cruz for years. Always a great experience!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bonsai
Post-Delivery Feedback
Jun 13, 2024
FOUND EXACTLY WHAT I WAS LOOKING FOR
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
matteo
Site Experience Feedback
Jun 13, 2024
It was great working with this company to order what i neede. I called to see if what i needed was in stock and they were prompt with responces and answered all my questions
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 10
- Full ratings for this review »
Djb
Site Experience Feedback
Jun 12, 2024
Easy to muse I order a few times a year they have products I can’t get elsewhere
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Jess
Site Experience Feedback
Jun 12, 2024
Easy to use website. Found through google search for supplements to help our 4-h goats gain weight. Info on product was easily accessed
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
d
Site Experience Feedback
Jun 12, 2024
Santa Crue Biotechnology is a great company that delivers exception products and service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lacey
Site Experience Feedback
Jun 12, 2024
They had the best price I could find on the item I was looking for and the fact that they ship same day as long as the order is received by 5pm is great!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fly spray
Post-Delivery Feedback
Jun 12, 2024
Purchased the 5 gallon supply of fly spray and so far I'm pleased with the performance and the smell of the product. Product didn't ship same or next day as advertised and took longer to arrive than expected.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 4
- Customer Support: N/A
- Full ratings for this review »
Wro
Site Experience Feedback
May 27, 2024
nothing
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Wro
Post-Delivery Feedback
Jun 11, 2024
Available products difficult to find in stock on other online vendors although one item was on back order. Good tracking info to know status.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Rodeocrazy1
Site Experience Feedback
Jun 10, 2024
good prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »