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Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%82%

Neutral

9%11%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 401 - 420 of 1,058

Israel

Site Experience Feedback

Jun 24, 2024

Website is friendly and easy to place orders

sher

Post-Delivery Feedback

Jun 24, 2024

best price i could fined, wish the other product (same) was in stock it is cheaper but always says back order sucrulfate

Pam48horse

Post-Delivery Feedback

Jun 24, 2024

Haven't used the psyllium..date to start is July 1st. Stain removal works as other brands, failed to remove the full stain.

btw

Site Experience Feedback

Jun 24, 2024

good waiting on order to see if vaccines arrive cold

Happy with product

Post-Delivery Feedback

Jun 24, 2024

It was a reorder for a product that I have been using. Easy as pie to work with you.

Cheyenne

Post-Delivery Feedback

Jun 24, 2024

When i order this was unsure how it would work. But after i got it and used it for about a week i noticed i huge difference in my horse's allergy bites. She is so much more comfortable now. Ive tried different thongs in past some worked for a while but hives came back. But with this allergy product i havent noticed that at all. And believe me it is well eorth the cost to have my baby comfortable. She is my first and she is n the best. I would totally recommed this for all to use.

Cindy

Post-Delivery Feedback

Jun 23, 2024

I like the pellet form because my mare prefers them over the loose form. She eats it readily and has lost some weight yet been maintaining good heath and energy. No ill effects that I can see.

Steve

Post-Delivery Feedback

Jun 22, 2024

This product is a good price, it was delivered as they said it would be. The only problem I had was tracking it and the delivery driver didn't put it in the gate they left it where someone could have taken it.

Stubaby

Post-Delivery Feedback

Jun 21, 2024

This has been my go to shampoo ever since it was left out to sample at the NRBC. I now have friends buying it as it’s a great product at a good price!

HistoLila

Site Experience Feedback

Jun 21, 2024

I would like the option to fill in our FedEx shipping account and the tax exempt information. Then I would be able to see what the exact cost is going to be

Luz

Site Experience Feedback

Jun 20, 2024

It has been pretty good

robelo

Site Experience Feedback

Jun 10, 2024

all good.


Post-Delivery Feedback

Jun 20, 2024

All good.

Isaiah

Site Experience Feedback

Jun 20, 2024

Good

Tiffany

Site Experience Feedback

Jun 19, 2024

The fly spray was sold out every where else in the larger volumes, I am glad I found it here and at a much better price.

Bulldog Faith

Post-Delivery Feedback

Jun 19, 2024

I was thrilled that my item was in stock. However every time I would try to purchase with my Bank Visa debit/credit card the website would not accept my payment. I emailed support several times but the issue was never resolved. I had to purchase with a credit card instead. I prefer using my Bank card for purchases and I use it all the time for online purchases. Very frustrated.

Suze

Site Experience Feedback

Jun 18, 2024

It is o.k. Have good products.

NJ

Site Experience Feedback

Jun 18, 2024

Smooth propagation

Brandywine

Site Experience Feedback

Jun 18, 2024

I needed a certain product for my chihuahua at design store, most of them were overpriced I'd say. I ran into this company and was content with everything overall. Great price for the product I'd been searching for. However the shipping price was a tad bit much more than I would have expected. I am satisfied!

Solotexn

Site Experience Feedback

Jun 11, 2024

Very easy to use. Found what I was looking for.

Casper’s Mom

Site Experience Feedback

Jun 17, 2024

I received a message that my address was not correct. It was suggested that I put my street address and city on the same line. I ignored the suggestion