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Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%82%

Neutral

9%11%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 381 - 400 of 1,058

Jimmy Tomatoes

Post-Delivery Feedback

Jul 02, 2024

Bought supplement for our pony. Product works great, will definitely purchase again.

Luke

Post-Delivery Feedback

Jul 02, 2024

Product was on time as usual.

Online Shopper

Site Experience Feedback

Jul 02, 2024

website is very easy to use. very happy overall.

CKNPRO

Site Experience Feedback

Jul 01, 2024

Product information easily found and helpful.

Online Shopper

Post-Delivery Feedback

Jul 01, 2024

Very impressed with the product my barrel horses was anxious going in great improvement!!

Colene

Site Experience Feedback

Jun 30, 2024

Quick and easy to accomplish my purchase.

Ron

Site Experience Feedback

Jun 30, 2024

Easy ordering

Kristylynn

Post-Delivery Feedback

Jun 30, 2024

I am a satisfied customer for the most part, one item was almost expired when I received it. CS happily sent a new one.

Online Shopper

Site Experience Feedback

Jun 28, 2024

Good

Aks

Site Experience Feedback

Jun 28, 2024

Really wasn't anything that needed changed. Lol other than prices are always skyrocketing. But that's life!

Cdawg

Site Experience Feedback

Jun 27, 2024

Website was a good navigation experience.

Flour General

Site Experience Feedback

Jun 26, 2024

Self explanatory great service

Jan

Site Experience Feedback

Jun 17, 2024

The website was easy to access and find what I was looking for. Have been purchasing this product in the past from Amazon but this time I could only find the pure flax oil and I wanted the blend.


Post-Delivery Feedback

Jun 26, 2024

I ordered the flax oil blend for our horse. Not all places that I looked before buying had the blend. It is at a reasonable price and came quickly so I would definitely recommend getting the product from Santa Cruz Biotechnology, Inc. The container was placed in a bag for safety of leaking but the container had no leakage. Very happy with the service!

kaa

Site Experience Feedback

Jun 25, 2024

very good

susen

Site Experience Feedback

Jun 25, 2024

I have no idea when will my product be delivered

Concho

Site Experience Feedback

Jun 25, 2024

Have ordered before and all has been good!

JuliaC

Site Experience Feedback

Jun 24, 2024

It was a simple way for finding the product and straightforward payment processing.

TERRI

Site Experience Feedback

Jun 02, 2024

The website is easy to use.


Post-Delivery Feedback

Jun 24, 2024

I ADDED VIT.C TO MY HORSES SUPPLEMENT REGIMINE FOR MORE ANTIOXIDENT REMOVAL. THEY ARE ALREADY ON THE NATURAL VIT 'E' AND SELENIUM FOR ENERGY AND ANTIOXIDENT REMOVAL. I HAVE BEEN ORDERING FROM SANTA CRUZ FOR ABOUT A YEAR NOW AND ARE VERY SATIFIED. TERRI APRILE

Online Shopper

Post-Delivery Feedback

Jun 24, 2024

Quality products, quick shipping.

HeroNick

Post-Delivery Feedback

Jun 24, 2024

I had a problem with the supplement I ordered. My money was refunded by customer care and I ordered the product that worked better for my horse