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Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%82%

Neutral

9%11%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 361 - 380 of 1,058

Indiana

Post-Delivery Feedback

Jul 08, 2024

I just started using ultra horse spray. The flies at barn have been terrible!! I was hoping this herbal spray would keep them away. I don’t want to use toxic sprays. So far, not as good as I hoped. Will use product until gone. Will give it more time to work. It does have a nice Oder. Maybe I need to spray on heavier than I do.

EyeCRO

Post-Delivery Feedback

Jul 08, 2024

I was recommended this product by a colleague and purchased it without any issues. Delivery was quick and they even threw in a free gift!

Online Shopper

Site Experience Feedback

Jul 08, 2024

Very good

Doug

Site Experience Feedback

Jul 08, 2024

I had an easy time finding the product I needed and ordering it.

Hongwei

Post-Delivery Feedback

Jul 08, 2024

The Rep of Columbia Univ, Blake Jones is very helpful each time. Thank you.

Shelly

Post-Delivery Feedback

Jul 08, 2024

I searched for the product online to see who had the best price and your company popped up pretty quick and it was the best price out of several other companies. I refer to friend for future use to use your company for this product. Delivery date was in reasonable time. And was delivered on time.

Rf

Site Experience Feedback

Jul 08, 2024

Good

Online Shopper

Site Experience Feedback

Jun 28, 2024

Quick easy


Post-Delivery Feedback

Jul 06, 2024

Excellent service

Xan

Site Experience Feedback

Jul 06, 2024

Very good to work with

Bendy

Site Experience Feedback

Jul 06, 2024

Lost my password or it don’t work

erp

Site Experience Feedback

Jun 13, 2024

website hard

marimo

Site Experience Feedback

Jul 05, 2024

easy to check out, but wish to offer different shipping rate or free shipping.

Bin

Site Experience Feedback

Jul 05, 2024

good

Extremely Happy

Post-Delivery Feedback

Jul 05, 2024

Products are pure, without a bunch of unnessasary additives, the prices are great, ordering is easy and website is very informative, and shipping is fast.

Horse owner

Post-Delivery Feedback

Jul 04, 2024

Very poor shipping, the fly spray leaked despite being taped. The bottle of detangler was only half full with no signs of leaking and still taped. The fly spray doesn't work at all. Flies were actively landing on the spots I sprayed as I was using it.

RF

Site Experience Feedback

Jul 03, 2024

Found what I needed

Jmf

Site Experience Feedback

Jun 20, 2024

Good


Post-Delivery Feedback

Jul 03, 2024

Very pleased

PB

Post-Delivery Feedback

Jul 03, 2024

Very good customer service and easy to contact. Talked to a live person!

Spring

Site Experience Feedback

Jun 27, 2024

N/A

Horselover

Post-Delivery Feedback

Jul 02, 2024

Great product. Great service, great price