Home > Pet Supplies > Santa Cruz Biotechnology, Inc.

Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.3 /10
Ease of Finding9.0 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.5 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%82%

Neutral

9%11%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.0 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.3 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.2 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.5 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 341 - 360 of 1,058

Horseman

Site Experience Feedback

Jul 17, 2024

Easy click and order and return customer info always provided

BCO

Site Experience Feedback

Jul 15, 2024

Easy to find what I was looking for. Product information was clear as was pricing and checkout took almost no time.

Joe

Site Experience Feedback

Jul 15, 2024

Nothing Bad

Ronda

Site Experience Feedback

Jul 07, 2024

Very easy to use online ordering


Post-Delivery Feedback

Jul 15, 2024

good

Rockbiter

Site Experience Feedback

Jun 25, 2024

Good Site/Checkout


Post-Delivery Feedback

Jul 15, 2024

Mineral oil is working well.

Gitch54

Site Experience Feedback

Jul 14, 2024

Easy to navigate website and place order. Like that there are no shipping charges.

Cari

Post-Delivery Feedback

Jul 14, 2024

It works. My horse likes it.

Carl

Site Experience Feedback

Jul 12, 2024

Good experience. A little confusing

Online Shopper

Site Experience Feedback

Jul 12, 2024

Easy to find items I needed.helped explain what I needed

Midwest

Site Experience Feedback

Jul 11, 2024

The Goat Iron Charge Plus is an excellent product. I wish I could get it closer to me like in store, or had the option for rush shipping, or better yet, could get it from amazon in 2 days. I need it quickly and SCAHealth is far from me.

JAKE'S MOM

Post-Delivery Feedback

Jul 11, 2024

I'm a first time customer and was searching for a good supplement for my horse. Time will tell for results and he loves the pellets. I also love the quick delivery service because I needed to start his supplement regimen and would recommend this company for anyone needing any product for our babies.

Bren

Site Experience Feedback

Jul 11, 2024

Website was easy to navigate.

PPcomment

Site Experience Feedback

Jul 11, 2024

I think the ordering process was great. I fail to see what my marriage status, education or how much I make is any of this sites business as long as I can pay for the product.

Nana

Site Experience Feedback

Jul 11, 2024

I have no complaints

mustang

Site Experience Feedback

Jul 10, 2024

Interaction with customer service person as well as online experience was excellent

Skeeter

Post-Delivery Feedback

Jul 10, 2024

Love the products and plan in selling them at vendor events

Online Shopper

Post-Delivery Feedback

Jul 09, 2024

Placed a order and immediately received confirmation of purchase. The next day I received shipping information. The product was here two days later.

Online Shopper

Site Experience Feedback

Jun 29, 2024

Could be more modern.

catlm

Post-Delivery Feedback

Jul 09, 2024

Great products and great service

tc

Post-Delivery Feedback

Jul 08, 2024

The website is easy to navigate and the availability of products is fantastic