Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 82% |
Neutral | 9% | 11% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 321 - 340 of 1,058
Immunology
Site Experience Feedback
Jul 23, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Steve
Site Experience Feedback
Jul 23, 2024
Very nice!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Thoroughbred mom
Post-Delivery Feedback
Jul 22, 2024
Ordering was simple, delivery prompt. I ordered the weight gain oil with a pump. Unfortunately the pump you sent leaks horribly. I contacted for a replacement but was told I could only get refunded for the pump not a replacement. So now I have oil without a functional pump unless I want to waste a lot leaking out. Cap was already thrown out. If I try ordering just a pump I'll get charged shipping. So overall I'm incredibly disappointed.
- Overall Rating: 4
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 2
- Full ratings for this review »
Israel
Site Experience Feedback
Jul 22, 2024
Glad to use a easy and fast website it is clear on information and expedite in the process
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cinnstar
Site Experience Feedback
Jul 22, 2024
Everything was ok
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
cat
Site Experience Feedback
Jul 22, 2024
difficulty checking out, do not know when will receive what I ordered
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
SHE
Site Experience Feedback
Jul 22, 2024
Very good response. Clear directions.would use again
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Chey
Post-Delivery Feedback
Jul 21, 2024
Great quality products!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
tmpols
Post-Delivery Feedback
Jul 21, 2024
I saw a good deadl on items I needed so I compared it to others and decided to purchase.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Logan
Site Experience Feedback
Jul 20, 2024
I’ve enjoyed the products made by Santa Cruz Animal Health when ordered from 3rd party merchants. Their check out process on their website is not as slick as most other competitors websites. Based on pricing I will likely shop from them again though.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 20, 2024
Would liked to have received a tracking notice for the product I ordered.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
JMP
Site Experience Feedback
Jul 19, 2024
I had to go through check out twice. it dumped all my information.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sandy
Site Experience Feedback
Jul 19, 2024
Great!!
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 19, 2024
Absolutely love this Company. Great products for my horses. Keeps my hoses looking and feeling great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Nikki
Site Experience Feedback
Jul 18, 2024
The website is easy to navigate and user friendly. Honestly, that's just a perk because the product is so fabulous that I would buy it regardless!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fundy
Post-Delivery Feedback
Jul 18, 2024
Right priced product.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 18, 2024
Online order never showed that it was shipped.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 18, 2024
I think Santa Cruz has exceptional products. Once you try something from shampoo to supplements you are hooked on the quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Nick
Site Experience Feedback
Jul 17, 2024
Good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 17, 2024
I was told to ask for a certain experation date, which I did. I received the product with a much sooner date.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »