Santa Cruz Biotechnology, Inc. Reviews - 1,058 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.3 /10 |
Ease of Finding | 9.0 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.5 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 82% |
Neutral | 9% | 11% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.0 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.3 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.2 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.5 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 281 - 300 of 1,058
Online Shopper
Post-Delivery Feedback
Aug 06, 2024
SCB has the product I need at a reasonable price and shops to my home
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Do better Santa Cruz
Post-Delivery Feedback
Aug 05, 2024
Your website clearly stated that orders placed before a certain time would ship same day. My order was placed well before this cutoff, yet shipped 3 days later. When questioned about it, your customer service team ghosted me. My previous came damaged, your customer service did nothing other than say I got “about the right amount”. Bottom line, we like your products, but if I could get them somewhere else I would. Your customer service is seriously lacking. I would truly appreciate a response.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 3
- Customer Support: 1
- Full ratings for this review »
Heath
Site Experience Feedback
Aug 05, 2024
No complaints
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Colie lowndes
Site Experience Feedback
Aug 04, 2024
Wonderful company that understands the equine needs to compete and treat horses at the highest levels!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
pf
Post-Delivery Feedback
Aug 04, 2024
I found your products from a Clinton Anderson Clinic that had give aways from your products. I really like the detangler so I placed an order for it after I ran out of the product I purchased.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Annie
Post-Delivery Feedback
Aug 04, 2024
They are easy to do business with and I love their products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jenny
Site Experience Feedback
Aug 04, 2024
Photos of the products would be good, I purchased a larger size that did not have a photo.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Rista
Site Experience Feedback
Aug 03, 2024
Love all Santa Cruz products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shelby
Site Experience Feedback
Aug 02, 2024
The website is great, and I can’t wait to get the flaxseed oil to start the horses on.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bougie Redneck
Site Experience Feedback
Aug 02, 2024
The website was very easy to navigate and find items that I was interested in.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lou
Site Experience Feedback
Aug 02, 2024
great products!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Fox Meadow Ranch
Post-Delivery Feedback
Aug 01, 2024
We have regularly ordered pure flax seed oil for our horses for years at the suggestion of our equine veterinarian. Santa Cruz Animal Health has been a reliable source of this product at a competitive price. Some of our horse boarding clients also order this product from SCAH at our suggestion.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tap
Post-Delivery Feedback
Aug 01, 2024
So far I really like the deranged and main spray I have only started the main and skin pellet but all horses are very willing to eat it
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ashley
Post-Delivery Feedback
Aug 01, 2024
I’ve had a horse who has been having worsening allergies every year and decided to try the skin and allergy meds and this in addition to swat have made a huge difference in the hives and overall itching
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
GLO
Post-Delivery Feedback
Aug 01, 2024
Good experience. Quality products.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kate
Site Experience Feedback
Jul 31, 2024
The only issue I faced was regarding the cost of shipment as it was listed as TBD. However, I spoke to someone over the online chat service and they clarified that shipping costs for lab ware over $20 were free.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Paradonx Farm
Post-Delivery Feedback
Jul 31, 2024
Santa Cruz Biotechnology has great prices on the prescription I get for my horse and they always ship it super fast.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Becky
Site Experience Feedback
Jul 30, 2024
Husband filled it out for me.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Israel
Site Experience Feedback
Jul 30, 2024
Great experience at scbt.com to make purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jul 30, 2024
Great product. Horse loved it and his improved condition is holding
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »