Santa Cruz Biotechnology, Inc. Reviews - 1,063 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 83% |
Neutral | 9% | 10% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 181 - 200 of 1,063
Grahamerson
Site Experience Feedback
Sep 12, 2024
Today I placed another order. No problem at all. Less then 5 minutes to place order and check out
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bekhbayar
Site Experience Feedback
Sep 11, 2024
It’s really good, everything is clearly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JBC
Post-Delivery Feedback
Sep 11, 2024
Great products! My vet was very pleased that my mare was getting these products after an emergency trip to his clinic.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Cindy
Post-Delivery Feedback
Sep 11, 2024
I have used Ultra Cruz Psyllium for several years. There are other products available at the feed store, but they are not as palatable as the Ultra Cruz pellets. If your horse won't eat it, it does no good!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 10, 2024
Great experience with online purchases
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Carrie
Site Experience Feedback
Sep 10, 2024
The overall ordering experience was good. I was able to update shipping information easily.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Brad
Site Experience Feedback
Sep 09, 2024
Good shopping experience and prices
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 06, 2024
Overall great order.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Crystal
Site Experience Feedback
Sep 05, 2024
The product was recommended by a friend and the site made it easy to find what I needed quickly and purchase was straightforward. I appreciated being able to use PayPal and also to have my addresses checked and corrected.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Terri
Site Experience Feedback
Sep 05, 2024
Fast, easy purchasing. Free shipping!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CMB
Site Experience Feedback
Sep 05, 2024
Was easy to use.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Crazyhorse
Site Experience Feedback
Sep 05, 2024
Using my phone first, every time I tried to complete the sale it would not forward. Then I moved to my computer and there was still confusion, but I kept going and it finally went through.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jennifer
Site Experience Feedback
Sep 05, 2024
I have purchased both for equine and canine supplements and this website is always easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa
Site Experience Feedback
Aug 28, 2024
Easy to navigate and place order. Resetting password was an extra step although good for security.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lisa
Post-Delivery Feedback
Sep 05, 2024
It’s the best quality salmon oil I’ve found. It’s a great value and available in large refill sizes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Cody
Site Experience Feedback
Sep 05, 2024
Website is easy to use. Just wish the product that I bought would have a quicker reaction time than it does. Would like to see better body condition much faster. Already on the 4 gallon and can’t see much body weight changes. Hoping the next 4 gallons show body weight changes. The adds and pictures show quite a bit of difference in body weight issues on horses. I’m hoping for those same results. Unless the pictures were altered and not real results. If that’s the case, you are getting people’s hopes up to be able to have their horses condition and weight improve. I’m hoping this product with the next 4 gallons will change the body weight of my horse.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Kathleen McCarty
Post-Delivery Feedback
Sep 04, 2024
Love this product, and my horses 🐎 love it. And so do I.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lexington
Site Experience Feedback
Sep 04, 2024
It was very good and easy to purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Horse trainer
Site Experience Feedback
Sep 03, 2024
The website make me sign in multiple time which was annoying. But their product were very well detailed with is nice.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
No
Site Experience Feedback
Sep 03, 2024
:)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bailey
Post-Delivery Feedback
Sep 03, 2024
I ordered from that company because the last experience was very good and the price was okay. Unfortunately the webpage was not updated and my order said still 3 days after ordering that it was pending/processing. I called customer service , very friendly and helpful by the way and she told me it had shipped already no worries, I would get it in time. It did not come on that promised Friday, but it was delivered today (Tuesday) which is okay because Monday was a holiday.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »