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Santa Cruz Biotechnology, Inc. Reviews - 1,063 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%83%

Neutral

9%10%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 161 - 180 of 1,063

Tucker

Site Experience Feedback

Sep 18, 2024

Very easy to use

Cindy

Post-Delivery Feedback

Sep 18, 2024

Easy Online ordering, with vet approval. No bad experiences. Yes, I would recommend to my friends.

CiCi

Site Experience Feedback

Sep 18, 2024

No complaints

NUCLEOLAB

Site Experience Feedback

Aug 23, 2024

Excelents Products!!! Excelent Time Delivery


Post-Delivery Feedback

Sep 17, 2024

GREAT QUALITY, EXCELLENT PRICES AND TIME DEDIVERY!!!!

John

Site Experience Feedback

Sep 17, 2024

1st time . I'll see after I recieve order

Online Shopper

Site Experience Feedback

Sep 17, 2024

All was well but had to re-enter a new credit card even though the one saved was still valid.

Um Abdullah

Site Experience Feedback

Sep 17, 2024

I have found the website to be extremely user-friendly and efficient for making purchases. The process is seamless, with no lag or delays.

Chelsea

Site Experience Feedback

Sep 16, 2024

It was very easy to find information about the product and check out

Ranchman

Site Experience Feedback

Sep 09, 2024

Pricsilla was very helpful in getting me my animal products urgently.

Tina's Tumbled Treasures

Post-Delivery Feedback

Sep 15, 2024

Hey I found a great price to get mineral oil to use in our rock saws! You definitely want to check out Santa Cruz products. Best price I found with fast delivery and free shipping!

Rosco

Site Experience Feedback

Sep 15, 2024

I was alittle frustrated the item description was small print item number came first hard to find item number I wanted to order

ginganinja

Site Experience Feedback

Sep 07, 2024

I needed some iron supplements for one of my anemic goats and this site was recommended in a goat group that I belong to on Facebook

Online Shopper

Post-Delivery Feedback

Sep 15, 2024

I love this store they always have what I need they ship right away and it is awlways here on time Thank you

Online Shopper

Site Experience Feedback

Sep 14, 2024

Haven't got the items yet was told its on backorder and they should be in stock this week. If it goes good I'm going to buy a lot more

Mo

Site Experience Feedback

Sep 13, 2024

Great!

Online Shopper

Site Experience Feedback

Sep 13, 2024

I wanted to know the shipping date and estimated delivery date but these were not available

Online Shopper

Site Experience Feedback

Sep 13, 2024

I really like the products

Parr6869

Site Experience Feedback

Sep 13, 2024

Excellent description of the items

TC

Site Experience Feedback

Sep 12, 2024

Website is easy to use, and customer service is helpful.

J SIngh

Site Experience Feedback

Sep 12, 2024

great website, lots of information and price estimates. easily can find information like number to call if I need more information such as product availability.