Santa Cruz Biotechnology, Inc. Reviews - 1,063 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 83% |
Neutral | 9% | 10% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 201 - 220 of 1,063
Online Shopper
Post-Delivery Feedback
Sep 03, 2024
better delivery dates are needed, and communication needs to be better.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- On Time Delivery: 4
- Customer Support: 4
- Full ratings for this review »
Sue G
Post-Delivery Feedback
Sep 01, 2024
I like the products for my horse. I did not get an email saying when my order would be shipped and I could not find a way to check the status. Took about 5 days from when I placed my order for it to arrive.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Pam
Site Experience Feedback
Sep 01, 2024
I hope the product I purchased will work. I trust the brand name so I am trying it.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 5
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 01, 2024
Good. A better photo of the product would be helpful to verify it’s what I was looking for. Fortunately it was named well so that helped a lot.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Boierul
Site Experience Feedback
Aug 31, 2024
The website (or mobile version of it) seems rather bland. Still, the purchasing process was pretty staightforward.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 30, 2024
The horses love the senior joint supplement and Pure Flaxseed Oil. The oil is a bit messy even with the pump.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Picky equestrian
Post-Delivery Feedback
Aug 29, 2024
I recently went to a Clinton Anderson clinic where they were giving away free samples of the misting conditioner, polish, and shampoo sample. I was so impressed with the shine on my horses coats I ordered larger bottle after using the samples. The conditioner also was a great addition to my grooming kit!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Aj
Site Experience Feedback
Aug 29, 2024
It was a good experience and the site had what I needed.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
telsamay
Site Experience Feedback
Aug 17, 2024
Certain antibodies from Santa Cruz are the ones we use in the lab. I would have liked to order a free trial size mc Ab with this order, but the process seems convoluted.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
telsamay
Post-Delivery Feedback
Aug 29, 2024
The only problem that I had with the ordering: the website did not make clear (or easy to find) instructions about ordering the free trial size monoclonal Ab with a full-size purchase. I did not realize that a quote was required. But, customer service took care of the problem and I received the free trial size, and instructions for future purchases. Customer service was great.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Goatlady
Site Experience Feedback
Aug 29, 2024
Website easy to navigate check out easy
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Ivan
Site Experience Feedback
Aug 29, 2024
Purchasing antibodies. The process was fast and easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
AD
Site Experience Feedback
Aug 28, 2024
Everything went great. Mobile version wasn't quite as clear as normal but doable.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Aug 28, 2024
Ordering is easy but I wish they provided shipping and tracking details.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Joe
Site Experience Feedback
Aug 28, 2024
Website easy to use and offers suggestions for bundling products to save money.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
aish
Site Experience Feedback
Aug 28, 2024
its SO HELPFUL.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jack
Site Experience Feedback
Aug 28, 2024
Quick and easy transaction.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Jojo
Site Experience Feedback
Aug 28, 2024
Had very hard time getting to the shop Ping cart to take my product that I wanted. And then couldn't get checked out took for ever.
- Overall Rating: 5
- Would Shop Here Again: 4
- Likelihood To Recommend: 6
- Full ratings for this review »
doc
Site Experience Feedback
Aug 27, 2024
you had the cattle vaccine that I needed, and could not get locally.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
JD
Post-Delivery Feedback
Aug 26, 2024
I haven't had this product long enough to see the results yet. But I'm hopeful.
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
DaisyS
Post-Delivery Feedback
Aug 26, 2024
I like the pelleted rations in the different products I use from you. The Ultra Trace Minerals and the E. I was using the liquid Elevate E but it's just time consuming and messy. I wish the Natural Vitamin E did not have soybean oil though. I didn't get the Calming product from you as I found one elsewhere from Formula 707 without soybean and pelleted. Not sure if your Trace Mineral pellets of 260 ppm Zinc and 95 ppm compare to the Mad Barn 3:1 that I was using that was working so well. Time will tell. It was a powder and I wanted pellet. I wish there was a way to get the Pure Flax oil in a pelleted version. I have to put the oil on her alfalfa and I hope she is getting most of it as she throws the alfalfa around and eats it off the floor. Overall Love your products so far and hope to see the benefit soon!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »