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Santa Cruz Biotechnology, Inc. Reviews - 1,063 Review - 9.5/10

Dec 4, 2024
Santa Cruz Biotechnology is a developer of biological products for medical research, and is one of the world's largest suppliers of antibodies. The company was founded in 1991 by Dr. John Stephenson and his wife Brenda Stephenson in Santa Cruz, California.

Santa Cruz Biotechnology, Inc. Rating

Rating
Overall Satisfaction9.5 /10
Would Shop Here Again9.6 /10
Likelihood to Recommend9.5 /10
Product Selection9.2 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.3 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.5out of 10


Would Shop Here Again:

 

9.6out of 10


Likelihood To Recommend:

 

9.5out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

88%83%

Neutral

9%10%

Negative

3%7%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

9.0 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.3 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.2 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.3 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.3 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.0 out of 10

Shipping Charges

Satisfaction with shipping charges

8.5 out of 10

Variety of Shipping Options

Desired shipping options were available

8.8 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.6 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Santa Cruz Biotechnology, Inc.

Showing 221 - 240 of 1,063

Online Shopper

Post-Delivery Feedback

Aug 25, 2024

Great products , great results

Rtkbrad

Site Experience Feedback

Aug 16, 2024

Found this online & need for a horse with digestion problems. 1st time to use this site so will know more about if will use again after receiving my order.


Post-Delivery Feedback

Aug 25, 2024

Showed up quickly & was what I expected

Online Shopper

Site Experience Feedback

Aug 25, 2024

This was an RX refill, but it didn't seem like it wanted to treat it that way, especially when I wanted to purchase a different size.

Patty

Post-Delivery Feedback

Aug 23, 2024

Fussy mare, no problem eating pellets hoof supplement. Anxious to see if it makes a difference in 60 to 90 days.

chelle

Site Experience Feedback

Aug 23, 2024

quick and easy

Online Shopper

Site Experience Feedback

Aug 23, 2024

Very easy to use

jm

Site Experience Feedback

Aug 23, 2024

good

Rich

Post-Delivery Feedback

Aug 23, 2024

Quality products

Deb

Site Experience Feedback

Aug 06, 2024

Love the fly spay Your website was so easy to use and the deals were amazing


Post-Delivery Feedback

Aug 23, 2024

The flies have been really bothering Buttons this summer. We were using Santa Cruz fly spray but the local store only carried the small bottles. With the new Alpacas on the way and the flies getting aggressive with the heat we needed a larger supply. I went on line and found the manufacturer. I ordered a gallon and they had some really great add ons with amazing pricing. The turkey dog treats were out of stock. I called customer service to have the order shipped without them. My products arrived in two days. I will defensively be ordering again. This spray is amazing it works better than the 50.00 product I was using on myself. Me and the Alpacas are both using it !

Online Shopper

Post-Delivery Feedback

Aug 22, 2024

Outstanding product but the webpage should be updated to show the IPA is A.C.S. grade (confirmed by my phone call)

OQUEENOQUEEN

Site Experience Feedback

Aug 22, 2024

Quick to find items - Plus. Easy to check out - Double plus.

Stockroom Dave

Site Experience Feedback

Aug 22, 2024

Everything was good except for shipping. For some reason, my order needed to be in two separate shipments, and I was charged $35.50 for each.

Online Shopper

Post-Delivery Feedback

Aug 22, 2024

goo prices on products. no shipping status provided

Chester

Site Experience Feedback

Aug 22, 2024

Was a little difficult to find ingredients of dog treats

Online Shopper

Post-Delivery Feedback

Aug 21, 2024

I don't use that yet but I will . Thank you šŸ˜

Jenni

Site Experience Feedback

Aug 21, 2024

I have used the Santa Cruz equine products for my mare for years. They're affordable, she eats them well and they've made a huge difference in her health.

Online Shopper

Site Experience Feedback

Aug 21, 2024

Was very simple to order on this website.

Glenn

Site Experience Feedback

Aug 13, 2024

Was easy to find on the page and check out was fast and easy!


Post-Delivery Feedback

Aug 21, 2024

I ordered two items and they shipped them separate, one got here the day before the other they didnā€™t provide shipping info for the first or the second item. Very happy with product though so far.

No Thank you

Site Experience Feedback

Aug 20, 2024

I always order alcohol from you

Klm

Post-Delivery Feedback

Aug 20, 2024

The products have very good ingredients that I believe will help my animals. Your prices are good I do wish that you offered the Multi-oil blend in smaller sizes for I would have bought a smaller size to test it out to see if it worked for my dogs but you only carry that in the gallon. It sounds like a very good product and covers the conditions I hope to capture with my dogs.