Santa Cruz Biotechnology, Inc. Reviews - 1,063 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 83% |
Neutral | 9% | 10% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 221 - 240 of 1,063
Online Shopper
Post-Delivery Feedback
Aug 25, 2024
Great products , great results
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»
Rtkbrad
Site Experience Feedback
Aug 16, 2024
Found this online & need for a horse with digestion problems. 1st time to use this site so will know more about if will use again after receiving my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Rtkbrad
Post-Delivery Feedback
Aug 25, 2024
Showed up quickly & was what I expected
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Aug 25, 2024
This was an RX refill, but it didn't seem like it wanted to treat it that way, especially when I wanted to purchase a different size.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Patty
Post-Delivery Feedback
Aug 23, 2024
Fussy mare, no problem eating pellets hoof supplement. Anxious to see if it makes a difference in 60 to 90 days.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review Ā»
chelle
Site Experience Feedback
Aug 23, 2024
quick and easy
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Aug 23, 2024
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
jm
Site Experience Feedback
Aug 23, 2024
good
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review Ā»
Rich
Post-Delivery Feedback
Aug 23, 2024
Quality products
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»
Deb
Site Experience Feedback
Aug 06, 2024
Love the fly spay Your website was so easy to use and the deals were amazing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Deb
Post-Delivery Feedback
Aug 23, 2024
The flies have been really bothering Buttons this summer. We were using Santa Cruz fly spray but the local store only carried the small bottles. With the new Alpacas on the way and the flies getting aggressive with the heat we needed a larger supply. I went on line and found the manufacturer. I ordered a gallon and they had some really great add ons with amazing pricing. The turkey dog treats were out of stock. I called customer service to have the order shipped without them. My products arrived in two days. I will defensively be ordering again. This spray is amazing it works better than the 50.00 product I was using on myself. Me and the Alpacas are both using it !
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»
Online Shopper
Post-Delivery Feedback
Aug 22, 2024
Outstanding product but the webpage should be updated to show the IPA is A.C.S. grade (confirmed by my phone call)
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»
OQUEENOQUEEN
Site Experience Feedback
Aug 22, 2024
Quick to find items - Plus. Easy to check out - Double plus.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review Ā»
Stockroom Dave
Site Experience Feedback
Aug 22, 2024
Everything was good except for shipping. For some reason, my order needed to be in two separate shipments, and I was charged $35.50 for each.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review Ā»
Online Shopper
Post-Delivery Feedback
Aug 22, 2024
goo prices on products. no shipping status provided
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 5
- Customer Support: N/A
- Full ratings for this review Ā»
Chester
Site Experience Feedback
Aug 22, 2024
Was a little difficult to find ingredients of dog treats
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review Ā»
Online Shopper
Post-Delivery Feedback
Aug 21, 2024
I don't use that yet but I will . Thank you š
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review Ā»
Jenni
Site Experience Feedback
Aug 21, 2024
I have used the Santa Cruz equine products for my mare for years. They're affordable, she eats them well and they've made a huge difference in her health.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Online Shopper
Site Experience Feedback
Aug 21, 2024
Was very simple to order on this website.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Glenn
Site Experience Feedback
Aug 13, 2024
Was easy to find on the page and check out was fast and easy!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review Ā»
Glenn
Post-Delivery Feedback
Aug 21, 2024
I ordered two items and they shipped them separate, one got here the day before the other they didnāt provide shipping info for the first or the second item. Very happy with product though so far.
- Overall Rating: 7
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 8
- Customer Support: 9
- Full ratings for this review Ā»
No Thank you
Site Experience Feedback
Aug 20, 2024
I always order alcohol from you
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review Ā»
Klm
Post-Delivery Feedback
Aug 20, 2024
The products have very good ingredients that I believe will help my animals. Your prices are good I do wish that you offered the Multi-oil blend in smaller sizes for I would have bought a smaller size to test it out to see if it worked for my dogs but you only carry that in the gallon. It sounds like a very good product and covers the conditions I hope to capture with my dogs.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review Ā»