Santa Cruz Biotechnology, Inc. Reviews - 1,063 Review - 9.5/10
Santa Cruz Biotechnology, Inc. Rating
Overall Satisfaction | 9.5 /10 |
---|---|
Would Shop Here Again | 9.6 /10 |
Likelihood to Recommend | 9.5 /10 |
Product Selection | 9.2 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.3 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.5out of 10
Would Shop Here Again:
9.6out of 10
Likelihood To Recommend:
9.5out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 88% | 83% |
Neutral | 9% | 10% |
Negative | 3% | 7% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
9.0 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.3 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.2 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.3 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.3 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.0 out of 10
Shipping Charges
Satisfaction with shipping charges
8.5 out of 10
Variety of Shipping Options
Desired shipping options were available
8.8 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.6 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Santa Cruz Biotechnology, Inc.
Showing 141 - 160 of 1,063
Online Shopper
Site Experience Feedback
Sep 28, 2024
No problems
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MarcieP
Site Experience Feedback
Sep 27, 2024
I had a great experience using the website and found my product quickly, I loved all the options you can purchase within the one product.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Twinsister2
Site Experience Feedback
Sep 27, 2024
The website is easy to get to the dog supplements I need and easy to check out when placing an order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RJ
Site Experience Feedback
Sep 26, 2024
Easy to enter and place order online.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 15, 2024
All good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
ja1982
Site Experience Feedback
Sep 24, 2024
Service is good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 23, 2024
They had the Bite Free fly spray I use. Also, tried their brand x3 as an add on. One of the small bottles leaked in transit but it was in a plastic bag, so it wasn’t a big deal. I have purchased from Santa Cruz in prior years. Great customer service & fast shipping.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Vic
Post-Delivery Feedback
Sep 23, 2024
For the chemicals it would be ideal to access the COA online that includes the retest date on it. It causes a delay when we get the items and have to wait for the final COA to be created. Other than that SCBT is very easy to work with from placing orders, getting order status and most of the CS are very responsive. We love it
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 22, 2024
This online order experience was normal.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
VAHorseGirl
Post-Delivery Feedback
Sep 21, 2024
Supplement is high quality and I see a positive impact in my horses performance.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Velvet
Site Experience Feedback
Sep 21, 2024
Easy to navigate.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
alpaca J
Site Experience Feedback
Aug 29, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tru
Site Experience Feedback
Sep 21, 2024
I couldn't be happier with this order
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
NWPA Goat Ranch
Site Experience Feedback
Sep 20, 2024
Santa Cruz has always been good for us. When we need something we received it quickly or an important vaccine. Anything highly pertinent for our business they were very happy to place me on a waiting list and was verbally notified when it was available for immediate shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Windy
Site Experience Feedback
Sep 12, 2024
Thought the ordering process was a little confusing. Live chat with Mireya was very helpful.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Windy
Post-Delivery Feedback
Sep 20, 2024
I believe that this product really works to help my ponies with their metabolism.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Wayne
Site Experience Feedback
Sep 20, 2024
Buying Wholesale for my business for resale, I don't feel comfortable with. In the end, I'm not sure what I'm paying and it I'm making a profit if I sell at the recommended retail price.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Dr. R
Site Experience Feedback
Sep 19, 2024
The website was easy to navigate. I know my product well and how to search for it. I had a positive outlook and experience. Thank you.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Charlie
Site Experience Feedback
Sep 09, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Charlie
Post-Delivery Feedback
Sep 19, 2024
Was a good purchase that saved my small farm money. Thank you
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Sarah
Post-Delivery Feedback
Sep 19, 2024
I am going to tell a friend, I love the UltraCruz Shampoos and they have such great products in the product line up. Quality!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
H&R
Site Experience Feedback
Sep 18, 2024
Good
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »