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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 30, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 981 - 1000 of 1,161

kt

Site Experience Feedback

Jan 08, 2024

will report back once shoes arrive

Rob

Site Experience Feedback

Jan 07, 2024

No comments.. good experience

Tbap

Site Experience Feedback

Jan 07, 2024

Easy to use

Online Shopper

Post-Delivery Feedback

Jan 06, 2024

Very pleased with my purchase from Runners Plus! My order arrived quickly- even during a holiday week. Customer service was excellent- it’s so nice to work with a local business!!

Saul

Site Experience Feedback

Jan 06, 2024

Was easy to purchase took less than 10 ministers wish there was a discount

Online Shopper

Post-Delivery Feedback

Jan 06, 2024

Excellent. Told several running friends

Sbenn

Site Experience Feedback

Jan 05, 2024

I worry that this site is not completely legitimate, but they have the best price.

Online Shopper

Post-Delivery Feedback

Jan 05, 2024

My nephew developed a new love of tennis and I wanted to support the sport with tennis socks. The NIKE socks were rated #1 and I was unable to find his size anywhere online except with you.

JV

Site Experience Feedback

Dec 28, 2023

Great price, will update at later date other details.

Beth

Site Experience Feedback

Jan 04, 2024

Easy process to find what I wanted and check out.

Sojo

Site Experience Feedback

Jan 04, 2024

Easy choosing, selection and purchase of intended product.

DLL

Site Experience Feedback

Jan 04, 2024

Fabulous! Easy.

Cambam

Site Experience Feedback

Jan 04, 2024

Lots of good track items

Online Shopper

Site Experience Feedback

Jan 03, 2024

Need moe directions

Ryan

Site Experience Feedback

Jan 02, 2024

It was super easy to manage the site and buy what I needed to buy.

JP

Site Experience Feedback

Jan 02, 2024

Was pleased as you were the only site I found this colorway on. Things were smooth and was able to get checked out quickly.

TripleJumpSupportDad

Site Experience Feedback

Jan 02, 2024

Triple Jump shoes purchased for daughter. Website interface good. Simple to use.

Jeff

Site Experience Feedback

Dec 25, 2023

Very good experience


Post-Delivery Feedback

Jan 02, 2024

The sneakers I ordered were too small so returned for a refund.

alex

Site Experience Feedback

Jan 02, 2024

I was looking for a nike undershirt for my upcoming sports season and I found what i was looking for.

Ladybug

Site Experience Feedback

Jan 02, 2024

Ease of use and search engine. Shipping free for basic.