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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 30, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 961 - 980 of 1,161

Johnny

Site Experience Feedback

Jan 14, 2024

Glad they had what I wanted.

Hiker

Post-Delivery Feedback

Jan 14, 2024

I was looking for a specific shoe and they had it. The delivery was speedy! Within a few days. The shoes are perfect.

Superman

Site Experience Feedback

Jan 13, 2024

I was very excited to get what I wanted, an item that wasn't available at many other merchants, at a good price and with free shipping.

Kris

Site Experience Feedback

Jan 13, 2024

So far so good. I am a new client, so we’ll see what happens with my order.

Rudi

Site Experience Feedback

Jan 12, 2024

Process was easy, however, I don’t like the return policy( charging for return shipping)

A

Site Experience Feedback

Jan 12, 2024

Easy experience, fair prices, good variety

e

Site Experience Feedback

Jan 12, 2024

e

A.P.

Site Experience Feedback

Jan 12, 2024

I love this company. Ever since discovering runners plus last year while searching for hokas it has been my go to for any style I’m searching for.

Online Shopper

Site Experience Feedback

Jan 11, 2024

vbbnm,,.

Tiffany

Site Experience Feedback

Dec 28, 2023

Great website and very easy to use. Great product selection and pricing

Dan

Post-Delivery Feedback

Jan 10, 2024

Was trying to find a hoka shoe that I couldn't find in the right size for my daughter. But yall had it and at a better price.

Meg B

Site Experience Feedback

Jan 09, 2024

👋🏻 First time buyer. This site not only had a shoe style that was difficult to find in my size, but the price was excellent! Shipping was free & within a timely manner so as far as compliments go Runners Plus has my highest! WE WILL SEE IF THEY LIVE UP TO THEIR CLAIMS AND MY EXPECTATIONS 😉😑😁

Athena

Site Experience Feedback

Jan 09, 2024

Easy access

CLTIII

Site Experience Feedback

Jan 09, 2024

Great purchasing experience!

HHI beach

Site Experience Feedback

Dec 30, 2023

Had a great conversation over the phone to receive a recommendation. Purchased online but was not able to use VISA gift card.

KW

Site Experience Feedback

Jan 03, 2024

Terrific!


Post-Delivery Feedback

Jan 09, 2024

Terrific!

Online Shopper

Site Experience Feedback

Dec 27, 2023

User friendly and good price

Online Shopper

Post-Delivery Feedback

Jan 08, 2024

Excellent service!

sirgetfit

Site Experience Feedback

Jan 08, 2024

the process of finding what I was looking for and placing m order was just how I like it easy!

Josie

Site Experience Feedback

Jan 08, 2024

I searched for the shoes in the color I wanted and Runners Plus was the only site that carried them. I had a question concerning the size, I called, and the man I spoke with was very helpful. I hung up the phone and placed my order.