Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 13% | 15% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 961 - 980 of 1,161
Johnny
Site Experience Feedback
Jan 14, 2024
Glad they had what I wanted.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hiker
Post-Delivery Feedback
Jan 14, 2024
I was looking for a specific shoe and they had it. The delivery was speedy! Within a few days. The shoes are perfect.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Superman
Site Experience Feedback
Jan 13, 2024
I was very excited to get what I wanted, an item that wasn't available at many other merchants, at a good price and with free shipping.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kris
Site Experience Feedback
Jan 13, 2024
So far so good. I am a new client, so we’ll see what happens with my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rudi
Site Experience Feedback
Jan 12, 2024
Process was easy, however, I don’t like the return policy( charging for return shipping)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
A
Site Experience Feedback
Jan 12, 2024
Easy experience, fair prices, good variety
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
e
Site Experience Feedback
Jan 12, 2024
e
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
A.P.
Site Experience Feedback
Jan 12, 2024
I love this company. Ever since discovering runners plus last year while searching for hokas it has been my go to for any style I’m searching for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 11, 2024
vbbnm,,.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tiffany
Site Experience Feedback
Dec 28, 2023
Great website and very easy to use. Great product selection and pricing
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dan
Post-Delivery Feedback
Jan 10, 2024
Was trying to find a hoka shoe that I couldn't find in the right size for my daughter. But yall had it and at a better price.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Meg B
Site Experience Feedback
Jan 09, 2024
👋🏻 First time buyer. This site not only had a shoe style that was difficult to find in my size, but the price was excellent! Shipping was free & within a timely manner so as far as compliments go Runners Plus has my highest! WE WILL SEE IF THEY LIVE UP TO THEIR CLAIMS AND MY EXPECTATIONS 😉😑😁
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Athena
Site Experience Feedback
Jan 09, 2024
Easy access
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CLTIII
Site Experience Feedback
Jan 09, 2024
Great purchasing experience!
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
HHI beach
Site Experience Feedback
Dec 30, 2023
Had a great conversation over the phone to receive a recommendation. Purchased online but was not able to use VISA gift card.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
KW
Site Experience Feedback
Jan 03, 2024
Terrific!
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
KW
Post-Delivery Feedback
Jan 09, 2024
Terrific!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 27, 2023
User friendly and good price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 08, 2024
Excellent service!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
sirgetfit
Site Experience Feedback
Jan 08, 2024
the process of finding what I was looking for and placing m order was just how I like it easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Josie
Site Experience Feedback
Jan 08, 2024
I searched for the shoes in the color I wanted and Runners Plus was the only site that carried them. I had a question concerning the size, I called, and the man I spoke with was very helpful. I hung up the phone and placed my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »