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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 30, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 1001 - 1020 of 1,161

HLB

Post-Delivery Feedback

Jan 02, 2024

My shopping experience was smooth, there were no inconsistencies or errors; honestly, I received my item before the expected delivery date. I will definitely purchase more products going forward and recommend "Runners Plus" to my family and friends.

Online Shopper

Site Experience Feedback

Dec 31, 2023

Great deal, website and free shipping!

Online Shopper

Site Experience Feedback

Dec 17, 2023

All Good. thank you for having the shoe I needed!

Jo

Site Experience Feedback

Dec 30, 2023

The website was easy to navigate.

JAB

Site Experience Feedback

Dec 30, 2023

This is my first purchase from Runners Plus. I found an item here that was sold out everywhere else I looked.

Sunshine

Post-Delivery Feedback

Dec 30, 2023

My son will wear nothing except this particular kind of shoe that I ordered Hoka and he was very pleased with it.

Kev

Post-Delivery Feedback

Dec 30, 2023

Extremely fast delivery and very courteous customer service, including price matching

Sandy

Site Experience Feedback

Dec 29, 2023

It was perfect in every way Thanks!

Mike

Site Experience Feedback

Dec 29, 2023

The website was easy to use and the price was the lowest that I found.

SPANKY

Site Experience Feedback

Dec 29, 2023

great price, that's why I chose to buy here, also free shipping, I felt confident about my purchase from a well know vender like RUNNERS PLUS

Nana

Post-Delivery Feedback

Dec 29, 2023

Contacted customer service before purchasing shoes, person was so helpful and courteous and guaranteed me the item would arrive before Christmas and it did!

Catch me if you can

Site Experience Feedback

Dec 29, 2023

Good easy

Rob M

Site Experience Feedback

Dec 28, 2023

Good experience overall.

Online Shopper

Post-Delivery Feedback

Dec 28, 2023

Received shoes so quickly!! This was the only store that I could find the color I wanted in my size.

Boogie

Site Experience Feedback

Dec 27, 2023

Love it and very easy.

Happy Customer

Site Experience Feedback

Dec 27, 2023

Everything was great. I am definitely going to make more purchases in the future

Online Shopper

Site Experience Feedback

Dec 27, 2023

Checkout needs Apple Pay, PayPal, etc. I was unable to apply discount code shared with me?

Nat

Site Experience Feedback

Dec 27, 2023

It was very easy to use.

Online Shopper

Site Experience Feedback

Dec 27, 2023

Easy

great shoes

Site Experience Feedback

Dec 27, 2023

very easy web site to maneuver around and great prices on the shoes.