Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 13% | 15% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 1021 - 1040 of 1,161
A_Tho
Post-Delivery Feedback
Dec 27, 2023
Shipping speed was amazing! The shoes were here just days after I ordered. The website could be modernized as I was concerned it was a fake site, but it was otherwise a great experience.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jen
Site Experience Feedback
Dec 26, 2023
Great
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Mwill
Site Experience Feedback
Dec 26, 2023
Very user friendly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pickle
Post-Delivery Feedback
Dec 26, 2023
Product was fine ; just too large. Need same jacket in a small.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ben
Post-Delivery Feedback
Dec 26, 2023
This is the first time I have purchased anything from Runners Plus, but they were very professional, and everything about my order went well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
D
Site Experience Feedback
Dec 26, 2023
Good customer service
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
Dec 26, 2023
The overall website design, clarity and ease of use was very good. The one problem I had with the website page was that I had to get into my laptop settings and decrease my scale. If I did not decrease the scale, a blank line displayed between the heading line of "about us" and "customer service." I did not check if there were any other discrepancies in the pages.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cindy
Site Experience Feedback
Dec 25, 2023
I found Runner's Plus in my search for a discontinued series of Brooks running shoes. They were unavailable or no in stock from other vendors I usually use. I am so glad you had them in. You had very few left, though. I hope they arrive soon. I run about 8-10 miles weekly and often order running shoes.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 1
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Dec 24, 2023
Easy experience and simple.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Happy Shopper
Site Experience Feedback
Dec 16, 2023
Overall, just a great experience. Found exactly what I was looking for at a comparable price.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Lish
Site Experience Feedback
Dec 14, 2023
I had to try a few different cards to get my order to go through. Not sure why.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jb
Site Experience Feedback
Dec 23, 2023
Not great selection of colors but found the type of shoe I was looking for that was hard to find.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jeff S
Site Experience Feedback
Dec 15, 2023
Was easy to donate to Hannah’s treasure cheat
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 23, 2023
Excellent
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RunningNana
Site Experience Feedback
Dec 06, 2023
Quick and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Dannyboy
Post-Delivery Feedback
Dec 22, 2023
All was done efficiently and on time!!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tri1218
Site Experience Feedback
Dec 22, 2023
Completely satisfied with stock availability and ease of purchase.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
937Runner
Site Experience Feedback
Dec 16, 2023
This was actually for a donation to Hannah’s Treasure chest as part of the Holly Jolly Run. I was grateful the window was kept open later to be able to donate after the fact
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
937Runner
Post-Delivery Feedback
Dec 22, 2023
I donated to Hannah’s treasure chest as part of the group run with Lululemon and Winan’s. It was a great atmosphere and fun community event. The timing (6p on one of the busiest Fridays before Christmas) was a little bit tough, but otherwise it was great!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: N/A
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Dec 21, 2023
Went very quickly
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
lili
Site Experience Feedback
Dec 10, 2023
Look of website could use work but good product selection and quick checkout
- Overall Rating: 9
- Would Shop Here Again: 7
- Likelihood To Recommend: 6
- Full ratings for this review »
lili
Post-Delivery Feedback
Dec 21, 2023
Runners plus was actually a great way to order my track spikes. I couldn’t find the color anywhere else and they had a good selection on products. I was a little concerned to order at first because I haven’t heard of it before and the website design didn’t seem super formal, but I was very satisfied with the quick delivery and simple checkout. I will be ordering from them again and I would recommend it to anyone looking to get some new running gear.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: 8
- Full ratings for this review »