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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 30, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 1021 - 1040 of 1,161

A_Tho

Post-Delivery Feedback

Dec 27, 2023

Shipping speed was amazing! The shoes were here just days after I ordered. The website could be modernized as I was concerned it was a fake site, but it was otherwise a great experience.

Jen

Site Experience Feedback

Dec 26, 2023

Great

Mwill

Site Experience Feedback

Dec 26, 2023

Very user friendly.

Pickle

Post-Delivery Feedback

Dec 26, 2023

Product was fine ; just too large. Need same jacket in a small.

Ben

Post-Delivery Feedback

Dec 26, 2023

This is the first time I have purchased anything from Runners Plus, but they were very professional, and everything about my order went well.

D

Site Experience Feedback

Dec 26, 2023

Good customer service

Deb

Site Experience Feedback

Dec 26, 2023

The overall website design, clarity and ease of use was very good. The one problem I had with the website page was that I had to get into my laptop settings and decrease my scale. If I did not decrease the scale, a blank line displayed between the heading line of "about us" and "customer service." I did not check if there were any other discrepancies in the pages.

Cindy

Site Experience Feedback

Dec 25, 2023

I found Runner's Plus in my search for a discontinued series of Brooks running shoes. They were unavailable or no in stock from other vendors I usually use. I am so glad you had them in. You had very few left, though. I hope they arrive soon. I run about 8-10 miles weekly and often order running shoes.

Online Shopper

Post-Delivery Feedback

Dec 24, 2023

Easy experience and simple.

Happy Shopper

Site Experience Feedback

Dec 16, 2023

Overall, just a great experience. Found exactly what I was looking for at a comparable price.

Lish

Site Experience Feedback

Dec 14, 2023

I had to try a few different cards to get my order to go through. Not sure why.

Jb

Site Experience Feedback

Dec 23, 2023

Not great selection of colors but found the type of shoe I was looking for that was hard to find.

Jeff S

Site Experience Feedback

Dec 15, 2023

Was easy to donate to Hannah’s treasure cheat

Online Shopper

Site Experience Feedback

Dec 23, 2023

Excellent

RunningNana

Site Experience Feedback

Dec 06, 2023

Quick and simple

Dannyboy

Post-Delivery Feedback

Dec 22, 2023

All was done efficiently and on time!!!

Tri1218

Site Experience Feedback

Dec 22, 2023

Completely satisfied with stock availability and ease of purchase.

937Runner

Site Experience Feedback

Dec 16, 2023

This was actually for a donation to Hannah’s Treasure chest as part of the Holly Jolly Run. I was grateful the window was kept open later to be able to donate after the fact


Post-Delivery Feedback

Dec 22, 2023

I donated to Hannah’s treasure chest as part of the group run with Lululemon and Winan’s. It was a great atmosphere and fun community event. The timing (6p on one of the busiest Fridays before Christmas) was a little bit tough, but otherwise it was great!

Online Shopper

Site Experience Feedback

Dec 21, 2023

Went very quickly

lili

Site Experience Feedback

Dec 10, 2023

Look of website could use work but good product selection and quick checkout


Post-Delivery Feedback

Dec 21, 2023

Runners plus was actually a great way to order my track spikes. I couldn’t find the color anywhere else and they had a good selection on products. I was a little concerned to order at first because I haven’t heard of it before and the website design didn’t seem super formal, but I was very satisfied with the quick delivery and simple checkout. I will be ordering from them again and I would recommend it to anyone looking to get some new running gear.