Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 13% | 15% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 941 - 960 of 1,161
Jayway123
Site Experience Feedback
Jan 18, 2024
I enjoyed that this site had the number of available stock on display, good for knowing when you need to get the item before the stock ran out. I do like the free shipping as well and its many options that come with it as well.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Great experience!
Post-Delivery Feedback
Jan 18, 2024
Efficient online ordering, tracking and delivery. Best pricing on Hokas.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
RB
Site Experience Feedback
Jan 18, 2024
Pick up was an option for our item but was not included in the check out process--it processed payment for shipping and was deducted from account. I called and was told that after adding that the item would be picked up in comments that it would be deducted from total amount--so I am assuming a credit will appear in my account for shipping cost of $4.99. Would have rather had an option to check that would delete the shipping cost from the final payment process on the site.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kip
Site Experience Feedback
Jan 05, 2024
Your checkout should have paypal. It's feels unsecure without these options. Some coupon code promos options would be nice.
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Tech
Site Experience Feedback
Jan 18, 2024
great pricing on hard to find product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Marco
Site Experience Feedback
Jan 17, 2024
I was trying to search for a discount program but found none. I got free shipping though and no tax to pay
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Donny
Post-Delivery Feedback
Jan 17, 2024
Fantastic experience. Already recommended to friends and family.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Rhonda D.
Post-Delivery Feedback
Jan 17, 2024
First time shopping the Runners Plus website and was so pleased with the selection of Hoka road running shoes colors and sizes. It was one of the only shops I could find the women's Hoka Clifton in my size in more than 2 color choices. The free shipping was fantastic, and my order was packaged so well and delivered quickly. Will definitely be back for my next pair of running shoes!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Bekah
Site Experience Feedback
Jan 16, 2024
The website look and feel was fine. I googled to find a specific sneaker and they had it in stock at a good price so I bought it.
- Overall Rating: 10
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
AL
Site Experience Feedback
Jan 16, 2024
Na
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 7
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Jan 16, 2024
The shoes shipped incredibly fast and arrived well before items purchased from other big box retailers at the same time
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
B
Site Experience Feedback
Jan 16, 2024
good and quick
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No
Site Experience Feedback
Jan 16, 2024
Very easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joleen
Site Experience Feedback
Jan 16, 2024
Easy to use and created an account.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 16, 2024
N/a
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CuriousCat
Site Experience Feedback
Jan 08, 2024
Extremely quick and easy, and appreciated no shipping cost
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
CuriousCat
Post-Delivery Feedback
Jan 16, 2024
Good deal!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
tmigs
Site Experience Feedback
Jan 16, 2024
all good
- Overall Rating: 5
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Ed
Site Experience Feedback
Jan 15, 2024
The website was excellent. Everything ran smooth
- Overall Rating: 5
- Would Shop Here Again: 5
- Likelihood To Recommend: 5
- Full ratings for this review »
bee
Site Experience Feedback
Dec 18, 2023
The website was easy to use and they have a great selection.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nikki
Post-Delivery Feedback
Jan 15, 2024
Happy I ordered. I wanted another pair of my favorite running shoes and could not find them anywhere. Happy I found Runner's Plus!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »