Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 13% | 15% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 921 - 940 of 1,161
Matt S
Site Experience Feedback
Jan 27, 2024
It was easy to find the running shoes I was looking for and their price beat other sites.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 27, 2024
Easy to sign up and purchase. Happy to find what I was looking for.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 5
- Full ratings for this review »
No
Site Experience Feedback
Jan 26, 2024
Good to go
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jimbo
Site Experience Feedback
Jan 26, 2024
Good website , transition to checkout laggy but overall great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
This guy
Site Experience Feedback
Jan 15, 2024
Went great. I'll have more to say when they actually arrive. Thanks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
bella
Site Experience Feedback
Jan 25, 2024
Very helpful in getting the shoe I wanted when I couldn't find them anywhere else!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Emarkl
Site Experience Feedback
Jan 24, 2024
A little hard to navigate and see all info on mobile device. Free returns would increase my trust of the merchant. Merchant offers high quality and specialized products.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Ti
Site Experience Feedback
Nov 15, 2023
This was simple no stress
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ti
Post-Delivery Feedback
Jan 24, 2024
So easy to buy my Christmas presents I got exactly what I ordered
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mycomment
Site Experience Feedback
Jan 24, 2024
Had more of a hard time convincing my wife she deserved these shoes. The process was very easy to navigate.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Clean Dean
Post-Delivery Feedback
Jan 24, 2024
The staff was extremely knowledgable and courteous. They had the product in stock and it was on the way in a flash. I love these Hoka running shoes! , my second pair. I wouldn't hesitate to highly recomend Runners Plus to all of my active, outdoors ,running ,hiking, climbing,fitness seeking friends. I'm glad I became aware of Runners Plus.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Ba
Site Experience Feedback
Jan 23, 2024
Na
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kiki
Site Experience Feedback
Jan 15, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kiki
Post-Delivery Feedback
Jan 23, 2024
Runners Plus has the product I wanted,actually bought twice. I did try to order other colors but only two were available. I bought both and will watch for others to be available.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Thomas
Site Experience Feedback
Jan 22, 2024
It was a good experience as long as I get my spikes.
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Trevin
Site Experience Feedback
Jan 22, 2024
It was great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
val
Site Experience Feedback
Jan 22, 2024
had a good experience ordering from this website. easy to navigate and checkout
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Braeden
Site Experience Feedback
Jan 21, 2024
Easy navigation, but more photos of the shoes would be appreciated
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Buddy
Site Experience Feedback
Jan 21, 2024
Easy to find specific product
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Hiking grandma
Post-Delivery Feedback
Jan 20, 2024
They have a good selection of Hokas at reasonable prices and deliver in a timely fashion.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 06, 2024
i had a small problem when checking out other than that all went well.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Jan 19, 2024
This order was for track apparel. The link was provided by our kid's high school track coach.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- Full ratings for this review »