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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 30, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 921 - 940 of 1,161

Matt S

Site Experience Feedback

Jan 27, 2024

It was easy to find the running shoes I was looking for and their price beat other sites.

Online Shopper

Site Experience Feedback

Jan 27, 2024

Easy to sign up and purchase. Happy to find what I was looking for.

No

Site Experience Feedback

Jan 26, 2024

Good to go

Jimbo

Site Experience Feedback

Jan 26, 2024

Good website , transition to checkout laggy but overall great

This guy

Site Experience Feedback

Jan 15, 2024

Went great. I'll have more to say when they actually arrive. Thanks!

bella

Site Experience Feedback

Jan 25, 2024

Very helpful in getting the shoe I wanted when I couldn't find them anywhere else!

Emarkl

Site Experience Feedback

Jan 24, 2024

A little hard to navigate and see all info on mobile device. Free returns would increase my trust of the merchant. Merchant offers high quality and specialized products.

Ti

Site Experience Feedback

Nov 15, 2023

This was simple no stress


Post-Delivery Feedback

Jan 24, 2024

So easy to buy my Christmas presents I got exactly what I ordered

Mycomment

Site Experience Feedback

Jan 24, 2024

Had more of a hard time convincing my wife she deserved these shoes. The process was very easy to navigate.

Clean Dean

Post-Delivery Feedback

Jan 24, 2024

The staff was extremely knowledgable and courteous. They had the product in stock and it was on the way in a flash. I love these Hoka running shoes! , my second pair. I wouldn't hesitate to highly recomend Runners Plus to all of my active, outdoors ,running ,hiking, climbing,fitness seeking friends. I'm glad I became aware of Runners Plus.

Ba

Site Experience Feedback

Jan 23, 2024

Na

Kiki

Site Experience Feedback

Jan 15, 2024

Easy to use


Post-Delivery Feedback

Jan 23, 2024

Runners Plus has the product I wanted,actually bought twice. I did try to order other colors but only two were available. I bought both and will watch for others to be available.

Thomas

Site Experience Feedback

Jan 22, 2024

It was a good experience as long as I get my spikes.

Trevin

Site Experience Feedback

Jan 22, 2024

It was great

val

Site Experience Feedback

Jan 22, 2024

had a good experience ordering from this website. easy to navigate and checkout

Braeden

Site Experience Feedback

Jan 21, 2024

Easy navigation, but more photos of the shoes would be appreciated

Buddy

Site Experience Feedback

Jan 21, 2024

Easy to find specific product

Hiking grandma

Post-Delivery Feedback

Jan 20, 2024

They have a good selection of Hokas at reasonable prices and deliver in a timely fashion.

Online Shopper

Site Experience Feedback

Jan 06, 2024

i had a small problem when checking out other than that all went well.

Online Shopper

Site Experience Feedback

Jan 19, 2024

This order was for track apparel. The link was provided by our kid's high school track coach.