Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 13% | 15% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 901 - 920 of 1,161
Ash
Site Experience Feedback
Feb 02, 2024
It was nice. Just wish there were more colors for the Hoka's I ordered, but I understand the lack in stock. I love that y'all sell birkenstock's too!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sizes
Site Experience Feedback
Feb 02, 2024
Thanks for having the size we have been searching for! (Other than there being a wide option.) Checkout experience needs options like PayPal, after pay, etc.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Moshmom
Site Experience Feedback
Feb 02, 2024
Very happy this website goes up to size 16 in men’s shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Greg and April
Site Experience Feedback
Jan 16, 2024
2nd time ordering Adidas Throwstar from Runners Plus for my daughter. I first ordered the same brand last year early 2023 her senior year in high school and now a 2nd time same brand for her freshman year at UCLA.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roxxyfrank
Post-Delivery Feedback
Jan 31, 2024
Looking for hoka running shoes and after comparing on other sites this was the best price with fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Moose
Site Experience Feedback
Jan 31, 2024
Easy to navigate the website and order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RMass
Site Experience Feedback
Jan 31, 2024
Great availability for track shoes, especially Great availability of track shoes- especially the shot put, discus shoes!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
kzener
Post-Delivery Feedback
Jan 31, 2024
Easy site to navigate. Great prices.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ani
Site Experience Feedback
Jan 21, 2024
It was very good
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Forest run.
Site Experience Feedback
Jan 30, 2024
Everything was a seamless process!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doc
Site Experience Feedback
Jan 14, 2024
Very good easy to use site and pricing is excellent
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
J.
Site Experience Feedback
Jan 29, 2024
Very easy site to navigate and purchase from. Was directed to site by Google because they had the item I wanted in the size I wanted, and it was hard to find elsewhere.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katie
Site Experience Feedback
Jan 29, 2024
Looking for a specific running shoe my husband wanted. Originally set out to purchase from Dick’s but they didn’t have available in his size. Came across Runnersplus.com & not only did I find it was available in his size but it was $10 cheaper than Dicks!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jmayer05
Site Experience Feedback
Jan 29, 2024
Good selection and sizes for the shoes that are difficult to find in stores.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Valerie
Post-Delivery Feedback
Jan 28, 2024
I just was recently fitted with Hoka’s from Fleet feet, and found an older model of the same shoe that was available at a much lower price. I received the order quickly, and it was very easy to order on the website.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 8
- Customer Support: 8
- Full ratings for this review »
Karen
Site Experience Feedback
Jan 20, 2024
easy to access what I'm looking for. Would like more info on which walking shoes are best for seniors
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Karen
Post-Delivery Feedback
Jan 28, 2024
I’ve purchased shoes from you before and have always been pleased with my purchase! This time however the shoe size was mismatched so I had to return them. I was disappointed there was no substitute for them but I will try to get something in the future when you have more in stock!
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »
thyne
Post-Delivery Feedback
Jan 28, 2024
Great purchase product received quickly and product was exactly what I expected. I would not hesitate to order again from Runners Plus!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Blackshoesforwork
Site Experience Feedback
Jan 27, 2024
Easy to use site
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
jws
Post-Delivery Feedback
Jan 27, 2024
very happy with purchase. great price and good delivery
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Dawn
Post-Delivery Feedback
Jan 27, 2024
I was happy to find the shoes I wanted at the Runners Plus online site. The price was phenomenal. Shipping was really fast! I received the "right" number of emails/communications (not too many, not too few). I would happily support this business and I highly recommend.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »