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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 30, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 901 - 920 of 1,161

Ash

Site Experience Feedback

Feb 02, 2024

It was nice. Just wish there were more colors for the Hoka's I ordered, but I understand the lack in stock. I love that y'all sell birkenstock's too!

Sizes

Site Experience Feedback

Feb 02, 2024

Thanks for having the size we have been searching for! (Other than there being a wide option.) Checkout experience needs options like PayPal, after pay, etc.

Moshmom

Site Experience Feedback

Feb 02, 2024

Very happy this website goes up to size 16 in men’s shoes

Greg and April

Site Experience Feedback

Jan 16, 2024

2nd time ordering Adidas Throwstar from Runners Plus for my daughter. I first ordered the same brand last year early 2023 her senior year in high school and now a 2nd time same brand for her freshman year at UCLA.

Roxxyfrank

Post-Delivery Feedback

Jan 31, 2024

Looking for hoka running shoes and after comparing on other sites this was the best price with fast delivery.

Moose

Site Experience Feedback

Jan 31, 2024

Easy to navigate the website and order.

RMass

Site Experience Feedback

Jan 31, 2024

Great availability for track shoes, especially Great availability of track shoes- especially the shot put, discus shoes!

kzener

Post-Delivery Feedback

Jan 31, 2024

Easy site to navigate. Great prices.

Ani

Site Experience Feedback

Jan 21, 2024

It was very good

Forest run.

Site Experience Feedback

Jan 30, 2024

Everything was a seamless process!

Doc

Site Experience Feedback

Jan 14, 2024

Very good easy to use site and pricing is excellent

J.

Site Experience Feedback

Jan 29, 2024

Very easy site to navigate and purchase from. Was directed to site by Google because they had the item I wanted in the size I wanted, and it was hard to find elsewhere.

Katie

Site Experience Feedback

Jan 29, 2024

Looking for a specific running shoe my husband wanted. Originally set out to purchase from Dick’s but they didn’t have available in his size. Came across Runnersplus.com & not only did I find it was available in his size but it was $10 cheaper than Dicks!

Jmayer05

Site Experience Feedback

Jan 29, 2024

Good selection and sizes for the shoes that are difficult to find in stores.

Valerie

Post-Delivery Feedback

Jan 28, 2024

I just was recently fitted with Hoka’s from Fleet feet, and found an older model of the same shoe that was available at a much lower price. I received the order quickly, and it was very easy to order on the website.

Karen

Site Experience Feedback

Jan 20, 2024

easy to access what I'm looking for. Would like more info on which walking shoes are best for seniors


Post-Delivery Feedback

Jan 28, 2024

I’ve purchased shoes from you before and have always been pleased with my purchase! This time however the shoe size was mismatched so I had to return them. I was disappointed there was no substitute for them but I will try to get something in the future when you have more in stock!

thyne

Post-Delivery Feedback

Jan 28, 2024

Great purchase product received quickly and product was exactly what I expected. I would not hesitate to order again from Runners Plus!

Blackshoesforwork

Site Experience Feedback

Jan 27, 2024

Easy to use site

jws

Post-Delivery Feedback

Jan 27, 2024

very happy with purchase. great price and good delivery

Dawn

Post-Delivery Feedback

Jan 27, 2024

I was happy to find the shoes I wanted at the Runners Plus online site. The price was phenomenal. Shipping was really fast! I received the "right" number of emails/communications (not too many, not too few). I would happily support this business and I highly recommend.