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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 881 - 900 of 1,161

Online Shopper

Site Experience Feedback

Feb 06, 2024

I love how it ships to P.O. Box, I’ve been looking everywhere for spikes that ship, so thankful

Jax

Site Experience Feedback

Feb 06, 2024

Wish you took PayPal quicker check out

Online Shopper

Site Experience Feedback

Feb 06, 2024

None

Jeng

Post-Delivery Feedback

Feb 05, 2024

I ordered a pair of Hoka running shoes - they were delivered quickly and with updates throughout the process. I would definitely purchase from Runners Plus again.

Online Shopper

Site Experience Feedback

Feb 05, 2024

Very quick!

bzetters

Site Experience Feedback

Feb 04, 2024

Awesome website and service!

Ashlee

Site Experience Feedback

Feb 04, 2024

Good and fast

Hoka comfort

Post-Delivery Feedback

Feb 04, 2024

Great shoes work in healthcare on my feet all day Hoka best for all day comfort . Delivery was fast no problems

Jess

Site Experience Feedback

Feb 04, 2024

smooth checkout - easy to find products

promo availability

Site Experience Feedback

Feb 04, 2024

I think there should have been a promo code for first time customers but otherwise went smoothly

whitt

Site Experience Feedback

Feb 03, 2024

Runners plus is an excellent site to find the best running gear, great prices, and lots of selection! Very satisfied with my purchase!

Runner chik

Post-Delivery Feedback

Feb 03, 2024

I ordered the Goodr valentines sunglasses and they came quick and I had no issues.

Ri

Site Experience Feedback

Feb 03, 2024

I thought the website looked sketchy at first ngl

New new

Site Experience Feedback

Feb 03, 2024

I had a great experience for my first purchase

Online Shopper

Site Experience Feedback

Jan 17, 2024

Good selection of sneakers

Bates

Site Experience Feedback

Feb 03, 2024

Easy

Alexa

Post-Delivery Feedback

Feb 03, 2024

Great purchase! Highly recommended

SaoPaulo

Post-Delivery Feedback

Feb 02, 2024

Just perfect and quality and price too!

Mojo Rison

Site Experience Feedback

Feb 02, 2024

stopped in at the Kingsridge store to try to get this HRM, bought the previous one at the Fairborn store. would have been nice if this was stocked locally

BengalsFan

Site Experience Feedback

Feb 02, 2024

Hard to find my size. Must not stock many in this size or is a popular size.