Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.7 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.7out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 82% |
Neutral | 13% | 15% |
Negative | 3% | 3% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.6 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 861 - 880 of 1,161
I’m Hoka!
Site Experience Feedback
Feb 10, 2024
Very easy and seamless transaction, it was easy to find the product
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maui
Post-Delivery Feedback
Feb 10, 2024
I called the store directly, they were so wonderful and assured me my product would arrive on time… Exceeded expectations!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bookladie
Post-Delivery Feedback
Feb 10, 2024
I had gone to another site first to buy same sneakers and had great difficulty placing order. Gave up and found Runners Plus. Ordering process was very easy. Have worn same Hoka before so I assumed they would work for me. Very happy with sale price
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Sara Smiles
Site Experience Feedback
Feb 10, 2024
I couldnt find the HOKA shoe I wanted in Texas (All of Texas) so I found them here at Runners Plus; I couldnt be happier and hope to receive them real soon. I am using them for a trip to Hawaii and then some. When I called the main Ohio store the young lady Joy was very helpful and attentive to my needs. Thanks again.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DtdSprintLife
Site Experience Feedback
Feb 10, 2024
My experience on the website was generally positive. The navigation was smooth, making it easy to find and purchase the track spikes I needed. The product details were clear, and the checkout process was straightforward.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Veronica
Post-Delivery Feedback
Feb 09, 2024
Nice colors, arch for walking
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kelly
Site Experience Feedback
Feb 09, 2024
Very easy to use and find what I need
- Overall Rating: 10
- Would Shop Here Again: 6
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 09, 2024
Happy with my order. No complaints
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Thrower
Site Experience Feedback
Feb 09, 2024
It was so simple to find the shoe I was looking for. They had such variety of the type of shoe I needed.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Feb 07, 2024
Ordering was good, tracking good. Ups delivered to wrong address. I received it a few days later.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 7
- Customer Support: N/A
- Full ratings for this review »
Shoe
Site Experience Feedback
Feb 07, 2024
First time buying thus shoe
- Overall Rating: N/A
- Would Shop Here Again: 5
- Likelihood To Recommend: N/A
- Full ratings for this review »
Discthrower69
Site Experience Feedback
Feb 07, 2024
It was good the search bar was a little weird but I think it was because I am on mobile
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Yola
Post-Delivery Feedback
Feb 07, 2024
Love my adios 7, my first pair and hopefully many more in the future
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
C. L.
Site Experience Feedback
Feb 07, 2024
Excellent experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
M
Site Experience Feedback
Feb 07, 2024
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
LiFei
Post-Delivery Feedback
Feb 07, 2024
Had what I wanted at a sale price and it arrived quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Feb 06, 2024
took forever to check out why do i have to enter my address 2 times for rapid
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sherryw1
Post-Delivery Feedback
Feb 06, 2024
The ease of this order was great. Runners plus has so many shoes to choose from, so many styles, so many colors. I'm sure I paid $50 less for these shoes then I would have in a store nearby me, where I tried on a similar pair. I would definitely shop with them again
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Raggins
Post-Delivery Feedback
Feb 06, 2024
Best price and selection of shoes I wanted (HOKA_
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Amy
Site Experience Feedback
Feb 06, 2024
Only site I could find the exact color, style and fit I needed. :)
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »