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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.7 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.7out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%82%

Neutral

13%15%

Negative

3%3%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.6 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 861 - 880 of 1,161

I’m Hoka!

Site Experience Feedback

Feb 10, 2024

Very easy and seamless transaction, it was easy to find the product

Maui

Post-Delivery Feedback

Feb 10, 2024

I called the store directly, they were so wonderful and assured me my product would arrive on time… Exceeded expectations!

Bookladie

Post-Delivery Feedback

Feb 10, 2024

I had gone to another site first to buy same sneakers and had great difficulty placing order. Gave up and found Runners Plus. Ordering process was very easy. Have worn same Hoka before so I assumed they would work for me. Very happy with sale price

Sara Smiles

Site Experience Feedback

Feb 10, 2024

I couldnt find the HOKA shoe I wanted in Texas (All of Texas) so I found them here at Runners Plus; I couldnt be happier and hope to receive them real soon. I am using them for a trip to Hawaii and then some. When I called the main Ohio store the young lady Joy was very helpful and attentive to my needs. Thanks again.

DtdSprintLife

Site Experience Feedback

Feb 10, 2024

My experience on the website was generally positive. The navigation was smooth, making it easy to find and purchase the track spikes I needed. The product details were clear, and the checkout process was straightforward.

Veronica

Post-Delivery Feedback

Feb 09, 2024

Nice colors, arch for walking

Kelly

Site Experience Feedback

Feb 09, 2024

Very easy to use and find what I need

Online Shopper

Post-Delivery Feedback

Feb 09, 2024

Happy with my order. No complaints

Thrower

Site Experience Feedback

Feb 09, 2024

It was so simple to find the shoe I was looking for. They had such variety of the type of shoe I needed.

Online Shopper

Post-Delivery Feedback

Feb 07, 2024

Ordering was good, tracking good. Ups delivered to wrong address. I received it a few days later.

Shoe

Site Experience Feedback

Feb 07, 2024

First time buying thus shoe

Discthrower69

Site Experience Feedback

Feb 07, 2024

It was good the search bar was a little weird but I think it was because I am on mobile

Yola

Post-Delivery Feedback

Feb 07, 2024

Love my adios 7, my first pair and hopefully many more in the future

C. L.

Site Experience Feedback

Feb 07, 2024

Excellent experience

M

Site Experience Feedback

Feb 07, 2024

Very easy to use

LiFei

Post-Delivery Feedback

Feb 07, 2024

Had what I wanted at a sale price and it arrived quickly.

Online Shopper

Site Experience Feedback

Feb 06, 2024

took forever to check out why do i have to enter my address 2 times for rapid

Sherryw1

Post-Delivery Feedback

Feb 06, 2024

The ease of this order was great. Runners plus has so many shoes to choose from, so many styles, so many colors. I'm sure I paid $50 less for these shoes then I would have in a store nearby me, where I tried on a similar pair. I would definitely shop with them again

Raggins

Post-Delivery Feedback

Feb 06, 2024

Best price and selection of shoes I wanted (HOKA_

Amy

Site Experience Feedback

Feb 06, 2024

Only site I could find the exact color, style and fit I needed. :)