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Runners Plus Reviews - 1,168 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 81 - 100 of 1,168

Online Shopper

Site Experience Feedback

Sep 17, 2024

Credit card payment can be better with options like Paypal or so.

Jusst

Site Experience Feedback

Sep 16, 2024

I would like to start ordering from you all just want to see how this order is handle and then I can tell everyone on all the soccer teams about the order I just received. We are always looking for an good company to purchase our soccer gear

N/A

Site Experience Feedback

Sep 14, 2024

Declined my Apple Card so I had to go out of the way to find another one. But in happy with the sale

TMK

Site Experience Feedback

Sep 14, 2024

Easy to find what I wanted, and it was a great price

BigBird8

Post-Delivery Feedback

Sep 14, 2024

Very quick and easy purchase. Glad the price was reasonable for what I was looking for in a running shoe.

marsh

Site Experience Feedback

Sep 13, 2024

Above average

chrisw

Site Experience Feedback

Sep 13, 2024

Great customer service!

Rachel

Site Experience Feedback

Sep 13, 2024

overall integration was good. i'm concerned about the $8 return fee

runnersmom

Site Experience Feedback

Sep 13, 2024

It was quick and easy to purchase a shirt!

TIMMY

Site Experience Feedback

Sep 12, 2024

WEBSITE WAS GREAT EASY TO USE

Tucker

Site Experience Feedback

Aug 31, 2024

Easy to order and best priced gear I could find.


Post-Delivery Feedback

Sep 11, 2024

Was searching for a new running shoe for the fall saw runners plus had a good price so thought to give them a try.

Becca

Site Experience Feedback

Sep 10, 2024

You had the color and size I was looking for

MamaB

Post-Delivery Feedback

Sep 10, 2024

I wear Brooks running shoes, and I saw that the manufacturer was having a sale. I did a google search for the model I was interested in and found it on Runners Plus for an even better price than the sale the manufacturer had! I ordered and they arrived right on time. I will be checking out Runners Plus when I need some new shoes from here on out!

Mb

Site Experience Feedback

Sep 09, 2024

I wasn't sure if this website was legit. I googled it to make sure that it was. I appreciated all of the photos of the shoes I was purchasing. It helped me determine that I wanted those particular shoes.

Vane

Site Experience Feedback

Aug 30, 2024

It is very easy to navigate


Post-Delivery Feedback

Sep 09, 2024

I love the prices for the quality. I could contact them and know that they will respond in a timely manner. Overall it was a great purchase

RenoNV

Site Experience Feedback

Sep 08, 2024

Very easy purchase! I have purchased running shoes (Hoka) from this company before.

Claudiomil

Site Experience Feedback

Sep 08, 2024

Great experience interacting with the website. The only issue was that I could not select specific color to search for a shoe.

Char

Site Experience Feedback

Aug 29, 2024

Great I found an item I have been looking for years for.

Online Shopper

Site Experience Feedback

Sep 07, 2024

It was an easy process and shorts that we’ve been looking to come back in stock were available on this site

Spanky

Site Experience Feedback

Sep 06, 2024

Good