Runners Plus Reviews - 1,168 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 81 - 100 of 1,168
Online Shopper
Site Experience Feedback
Sep 17, 2024
Credit card payment can be better with options like Paypal or so.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jusst
Site Experience Feedback
Sep 16, 2024
I would like to start ordering from you all just want to see how this order is handle and then I can tell everyone on all the soccer teams about the order I just received. We are always looking for an good company to purchase our soccer gear
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
N/A
Site Experience Feedback
Sep 14, 2024
Declined my Apple Card so I had to go out of the way to find another one. But in happy with the sale
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TMK
Site Experience Feedback
Sep 14, 2024
Easy to find what I wanted, and it was a great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
BigBird8
Post-Delivery Feedback
Sep 14, 2024
Very quick and easy purchase. Glad the price was reasonable for what I was looking for in a running shoe.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
marsh
Site Experience Feedback
Sep 13, 2024
Above average
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
chrisw
Site Experience Feedback
Sep 13, 2024
Great customer service!
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rachel
Site Experience Feedback
Sep 13, 2024
overall integration was good. i'm concerned about the $8 return fee
- Overall Rating: 10
- Would Shop Here Again: 4
- Likelihood To Recommend: 9
- Full ratings for this review »
runnersmom
Site Experience Feedback
Sep 13, 2024
It was quick and easy to purchase a shirt!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TIMMY
Site Experience Feedback
Sep 12, 2024
WEBSITE WAS GREAT EASY TO USE
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tucker
Site Experience Feedback
Aug 31, 2024
Easy to order and best priced gear I could find.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tucker
Post-Delivery Feedback
Sep 11, 2024
Was searching for a new running shoe for the fall saw runners plus had a good price so thought to give them a try.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Becca
Site Experience Feedback
Sep 10, 2024
You had the color and size I was looking for
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
MamaB
Post-Delivery Feedback
Sep 10, 2024
I wear Brooks running shoes, and I saw that the manufacturer was having a sale. I did a google search for the model I was interested in and found it on Runners Plus for an even better price than the sale the manufacturer had! I ordered and they arrived right on time. I will be checking out Runners Plus when I need some new shoes from here on out!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Mb
Site Experience Feedback
Sep 09, 2024
I wasn't sure if this website was legit. I googled it to make sure that it was. I appreciated all of the photos of the shoes I was purchasing. It helped me determine that I wanted those particular shoes.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Vane
Site Experience Feedback
Aug 30, 2024
It is very easy to navigate
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Vane
Post-Delivery Feedback
Sep 09, 2024
I love the prices for the quality. I could contact them and know that they will respond in a timely manner. Overall it was a great purchase
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
RenoNV
Site Experience Feedback
Sep 08, 2024
Very easy purchase! I have purchased running shoes (Hoka) from this company before.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Claudiomil
Site Experience Feedback
Sep 08, 2024
Great experience interacting with the website. The only issue was that I could not select specific color to search for a shoe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Char
Site Experience Feedback
Aug 29, 2024
Great I found an item I have been looking for years for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 07, 2024
It was an easy process and shorts that we’ve been looking to come back in stock were available on this site
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Spanky
Site Experience Feedback
Sep 06, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »