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Runners Plus Reviews - 1,168 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 121 - 140 of 1,168

Brad

Site Experience Feedback

Aug 29, 2024

Have not received product yet. Website was easy to navigate and transaction was easy, product was discounted 15% more than every other website.

Amanda

Site Experience Feedback

Aug 29, 2024

Had the shoe I was looking for with free shipping

Sailorduck

Site Experience Feedback

Aug 07, 2024

Clear, straight-forward website and ordering process. They had the shoe in the size I was looking for.

Old runner

Post-Delivery Feedback

Aug 27, 2024

Super happy as I have wanted a pair of Hoka for a while

Mark

Post-Delivery Feedback

Aug 27, 2024

Great experience!

Online Shopper

Site Experience Feedback

Aug 26, 2024

I wasn't quite sure where to write the last name to put on the men's half-zip.

Ruddog

Site Experience Feedback

Aug 16, 2024

I like that I can filter by size first and eliminate all shoes that you don't have based on that alone. Helps the search process immensely as it is super annoying to get to the final step only to find out the size isn't available.


Post-Delivery Feedback

Aug 26, 2024

The site is easy to use and will eliminated options based on shoe size, which makes perfect sense. Prices are good and they seem to have a good stock of prior models for a better deal.

zack

Site Experience Feedback

Aug 26, 2024

good

Wendy Lee

Site Experience Feedback

Aug 26, 2024

Very pleasant

AB

Site Experience Feedback

Aug 25, 2024

I was looking for a good price and found it

Liz

Site Experience Feedback

Aug 25, 2024

Had difficulty navigating the website from my phone, but worked well once I switched to my laptop.

Fan

Site Experience Feedback

Aug 25, 2024

Easy purchase

MJ

Site Experience Feedback

Aug 24, 2024

Glad to find Hoka X shoes in my size

R

Site Experience Feedback

Aug 23, 2024

n/a

Esme

Site Experience Feedback

Aug 23, 2024

All online is hard for me

Online Shopper

Site Experience Feedback

Aug 23, 2024

Great

Sublimaze1

Site Experience Feedback

Aug 23, 2024

Found that they are the cheapest on google shopping.

RealtorJere

Post-Delivery Feedback

Aug 23, 2024

Not much to share. I oreder the same product and it arrives on time. Love the HOKA Clifton shoes.

Kevin K

Post-Delivery Feedback

Aug 23, 2024

I need support for my knees when running. These shoes are perfect for me.

Ok

Site Experience Feedback

Aug 22, 2024

Nice