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Runners Plus Reviews - 1,168 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 61 - 80 of 1,168

Honey

Site Experience Feedback

Sep 28, 2024

Easy to use

Katz

Post-Delivery Feedback

Sep 28, 2024

Best quality shoes available, ordering, and delivered quickly.

Online Shopper

Site Experience Feedback

Sep 28, 2024

Good

Weinish

Site Experience Feedback

Sep 13, 2024

They’ve got great prices and selection but the website purchase experience via phone is a bit tricky.


Post-Delivery Feedback

Sep 26, 2024

Using the website was easy. I received the sneakers quickly. No complaints.

Tina

Site Experience Feedback

Sep 25, 2024

Easy

XCMom

Post-Delivery Feedback

Sep 24, 2024

I found the site to be easy to order from. My purchase was completed quickly without any issues. The item I ordered was delivered on time and the item fit perfectly and is of great quality.

Rick

Site Experience Feedback

Sep 24, 2024

Easy and secure checkout!

Unhappy shopper

Site Experience Feedback

Sep 23, 2024

Initially it was seamless until trying to end the transaction. It wouldn't let me purchase the item I had selected that was available. By the time I went through the process again, the item was no longer available. I had to go through the purchase process three times before it would let me complete the purchase. Also, I had to complete a survey before the system allowed me to exit. I don't like mandatory surveys!

jdwebz

Site Experience Feedback

Sep 23, 2024

went fast !!

Jacky

Site Experience Feedback

Sep 22, 2024

Amazing I was looking for this shoes in all the stores.

Nick

Site Experience Feedback

Sep 22, 2024

Great prices, easy process!

Online Shopper

Post-Delivery Feedback

Sep 22, 2024

I was trying to find these exact shoes for a while, but no-one carried them because they were an old style.

mudrat

Site Experience Feedback

Sep 22, 2024

easy to use

CKH

Site Experience Feedback

Sep 06, 2024

So far so good. Easy to use.


Post-Delivery Feedback

Sep 21, 2024

Only store online that had the product we wanted. Fast shipping!

Pleasantly surprised!

Site Experience Feedback

Sep 20, 2024

Immediately found what I wanted in a hard to find size at a great price!

Linda

Site Experience Feedback

Sep 19, 2024

Seems ok

Jh

Site Experience Feedback

Sep 18, 2024

Very easy

MT

Site Experience Feedback

Sep 18, 2024

Great deals!

Q

Site Experience Feedback

Sep 18, 2024

Pretty self explanatory

Brooks Shoe Lover

Site Experience Feedback

Sep 10, 2024

First time ordering. I’m from PA. I did call the Dayton location before entering my credit card info to confirm stock. The salesman who answered my call was exceptional. He was professional, attentive to my call and very friendly. I never ordered anything on line that did not ask for name on credit card. That was odd and I did hesitate ordering.


Post-Delivery Feedback

Sep 18, 2024

Hey if you’re looking to order shoes online, I just placed a first time order with Runners Plus in Dayton OH. I randomly chose them while googling for Brooks shoes. Reluctantly, I phoned the store to confirm availability. The guy who took my call was very knowledgeable and friendly. He quickly checked his stock to confirm. I would definitely order from them again. Easy ordering, fast shipping and very well packaged. Prices are great too. You should check out their website.