Runners Plus Reviews - 1,168 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 61 - 80 of 1,168
Honey
Site Experience Feedback
Sep 28, 2024
Easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Katz
Post-Delivery Feedback
Sep 28, 2024
Best quality shoes available, ordering, and delivered quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Sep 28, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Weinish
Site Experience Feedback
Sep 13, 2024
They’ve got great prices and selection but the website purchase experience via phone is a bit tricky.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Weinish
Post-Delivery Feedback
Sep 26, 2024
Using the website was easy. I received the sneakers quickly. No complaints.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Tina
Site Experience Feedback
Sep 25, 2024
Easy
- Overall Rating: 8
- Would Shop Here Again: 5
- Likelihood To Recommend: 8
- Full ratings for this review »
XCMom
Post-Delivery Feedback
Sep 24, 2024
I found the site to be easy to order from. My purchase was completed quickly without any issues. The item I ordered was delivered on time and the item fit perfectly and is of great quality.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Rick
Site Experience Feedback
Sep 24, 2024
Easy and secure checkout!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Unhappy shopper
Site Experience Feedback
Sep 23, 2024
Initially it was seamless until trying to end the transaction. It wouldn't let me purchase the item I had selected that was available. By the time I went through the process again, the item was no longer available. I had to go through the purchase process three times before it would let me complete the purchase. Also, I had to complete a survey before the system allowed me to exit. I don't like mandatory surveys!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
jdwebz
Site Experience Feedback
Sep 23, 2024
went fast !!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jacky
Site Experience Feedback
Sep 22, 2024
Amazing I was looking for this shoes in all the stores.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Nick
Site Experience Feedback
Sep 22, 2024
Great prices, easy process!
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Sep 22, 2024
I was trying to find these exact shoes for a while, but no-one carried them because they were an old style.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
mudrat
Site Experience Feedback
Sep 22, 2024
easy to use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
CKH
Site Experience Feedback
Sep 06, 2024
So far so good. Easy to use.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
CKH
Post-Delivery Feedback
Sep 21, 2024
Only store online that had the product we wanted. Fast shipping!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Pleasantly surprised!
Site Experience Feedback
Sep 20, 2024
Immediately found what I wanted in a hard to find size at a great price!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Linda
Site Experience Feedback
Sep 19, 2024
Seems ok
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Jh
Site Experience Feedback
Sep 18, 2024
Very easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
MT
Site Experience Feedback
Sep 18, 2024
Great deals!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Q
Site Experience Feedback
Sep 18, 2024
Pretty self explanatory
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Brooks Shoe Lover
Site Experience Feedback
Sep 10, 2024
First time ordering. I’m from PA. I did call the Dayton location before entering my credit card info to confirm stock. The salesman who answered my call was exceptional. He was professional, attentive to my call and very friendly. I never ordered anything on line that did not ask for name on credit card. That was odd and I did hesitate ordering.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Brooks Shoe Lover
Post-Delivery Feedback
Sep 18, 2024
Hey if you’re looking to order shoes online, I just placed a first time order with Runners Plus in Dayton OH. I randomly chose them while googling for Brooks shoes. Reluctantly, I phoned the store to confirm availability. The guy who took my call was very knowledgeable and friendly. He quickly checked his stock to confirm. I would definitely order from them again. Easy ordering, fast shipping and very well packaged. Prices are great too. You should check out their website.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »