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Runners Plus Reviews - 1,168 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 41 - 60 of 1,168

david

Site Experience Feedback

Oct 06, 2024

na


Post-Delivery Feedback

Oct 14, 2024

It's been a smooth transaction and happy with the product.

Online Shopper

Site Experience Feedback

Oct 11, 2024

The website is a bad experience. Poor search functions and navigation

Yowi

Post-Delivery Feedback

Oct 09, 2024

They're amazing

Rose

Site Experience Feedback

Oct 06, 2024

It was good

Asics shopper

Site Experience Feedback

Oct 06, 2024

Simple and functional check out experience. Looking forward to receiving my order.

Meier

Site Experience Feedback

Oct 06, 2024

Great selection on product that has limited availability

Auds

Site Experience Feedback

Oct 05, 2024

Seems a little old or sketchy at first but it's a really good website with good products.

Byrdie

Site Experience Feedback

Oct 05, 2024

Had a hard time processing payment. I had to input the information 3 times before it would process. Other than that very satisfied with purchase

Online Shopper

Site Experience Feedback

Oct 04, 2024

The website looks a little dated, but the prices are good.

Jycats

Post-Delivery Feedback

Oct 04, 2024

It was easy to order from runners plus, they had the shoe and size I wanted. The price was much better than the last pair I bought someplace else, the shoes shipped quickly. Good online service, I would buy from them again.

me

Site Experience Feedback

Oct 04, 2024

good experience

Maddie boo

Site Experience Feedback

Oct 03, 2024

My daughter loved the running shorts. Great selection

spike

Site Experience Feedback

Oct 03, 2024

Good website. Good inventory compared to other sites. Ordered here because of fast shipping options not available at another vendor, but I reserve my rating until I see how long it actually takes to get here.

Williamzr08

Site Experience Feedback

Oct 03, 2024

I am happy to find a wide width Hoka shoe in a decent color

Anbren01

Site Experience Feedback

Sep 23, 2024

Great site that allowed me to purchase an item that was sold out on other multiple sites.

NA

Site Experience Feedback

Oct 02, 2024

Good Discounts, Simple and quick purchase process.

Heather

Site Experience Feedback

Sep 30, 2024

Easy website to navigate. Had exactly what I was looking for

Add apple pay

Site Experience Feedback

Sep 29, 2024

You should add Apple Pay.checkout was too long.

Jeremy

Site Experience Feedback

Sep 29, 2024

Easy to use

Crazy Horse

Site Experience Feedback

Sep 28, 2024

Great - looking for these shoes everywhere!