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Runners Plus Reviews - 1,168 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.4 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.2 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.7 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.4out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%83%

Neutral

12%15%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.2 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.7 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 21 - 40 of 1,168

Tommack

Site Experience Feedback

Oct 04, 2024

Easy


Post-Delivery Feedback

Oct 27, 2024

Found this site after a google search. Price was lowest out of all online shopping sites. Reviews were all good. Product was in stock and available. Delivery was prompt. Product arrived as scheduled

TxHillCountry

Post-Delivery Feedback

Oct 26, 2024

I couldn’t get the order to go thru on-line, I called the store and the man was extremely polite and helpful. Although, I would have preferred to handle this on-line, the store rep did a great job.

Smile

Site Experience Feedback

Oct 26, 2024

All good, except I could not continue on iPad because of failing robot verification.

USAF Vet

Site Experience Feedback

Oct 17, 2024

Although we moved from the Dayton area more than a year ago, we continue to purchase running shoes exclusively from Runners Plus. The in-store service was always outstanding and the website for online purchases is easy to navigate, and products are shipped promptly. Prices are competitive with sporting goods stores in our new hometown.

old guy

Site Experience Feedback

Oct 23, 2024

It is easy to shop on this website. The variety of items for sale is great. I look forward to using the recently purchased item.

Online Shopper

Post-Delivery Feedback

Oct 23, 2024

I ordered a pair of Hoka’s on 10/13. After going back and forth via email it was determined that you did not have the shoes in inventory to sell me. I asked for the pending charge to be refunded. Irritating.

Online Shopper

Post-Delivery Feedback

Oct 22, 2024

N/A

Lou

Site Experience Feedback

Oct 22, 2024

I googled the shoe I wanted and it took me to your site, but when I typed in a shoe type or brand once I was on the site, it said none available. i searched through 10 pages before going back to the link and clicking again as I wanted to check out different colors and styles, but just went with the one that came up when I opened the google link

S

Site Experience Feedback

Sep 29, 2024

Interested to see if product comes and is as described - if so will be happy but I am skeptical.


Post-Delivery Feedback

Oct 21, 2024

Just googled this pair of shoes and Runners Plus popped up. I looked up the reviews and the validity of this site and all were good and legit so decided to order the shoes. They came fast and they were exactly as described . Great value . Great deal.

Dhm

Post-Delivery Feedback

Oct 21, 2024

I was looking for a specific shoe. When runners plus showed up as having it, I was skeptical because I had not worked with them before. It was a great experience. Ordering, delivery, follow up and the actual show were great

Light Speed Runner

Site Experience Feedback

Oct 04, 2024

Great site. Easy to order. No complaints

Little Red

Site Experience Feedback

Sep 28, 2024

It was all good, thanks to my friend introducing me to this website!


Post-Delivery Feedback

Oct 20, 2024

My friend suggested that I try the Bondi 7 shoe. They loved it and couldn't find it anymore. There it was on your website. It was easy to order and relatively fast delivery.

val m

Site Experience Feedback

Oct 20, 2024

it was easy to purchase

KKhigh

Site Experience Feedback

Oct 20, 2024

Great price, easy process, highly satisfied.

PhilB

Site Experience Feedback

Oct 18, 2024

Easy to find the shoe I needed. Selection and checkout process was very simple.

Online Shopper

Site Experience Feedback

Oct 18, 2024

it was easy and simple

Pumpkin

Site Experience Feedback

Oct 17, 2024

Easy to find item but had to make an account even though "guest" was an option.

VB

Post-Delivery Feedback

Oct 15, 2024

I purchased the sneakers for a relative who lived in another state. The purchase was easy and the sneakers arrive in time for her to participate in a country run. Thx you for the service!

Angelo

Post-Delivery Feedback

Oct 15, 2024

Good running store, will go again.

Frank

Site Experience Feedback

Oct 05, 2024

Easy to find what I was looking for.


Post-Delivery Feedback

Oct 15, 2024

I was very happy with the selection of running shoes and how fast I received the shoes I ordered.