Runners Plus Reviews - 1,168 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.4 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.2 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.7 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.4out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 83% |
Neutral | 12% | 15% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.2 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.7 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 21 - 40 of 1,168
Tommack
Site Experience Feedback
Oct 04, 2024
Easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Tommack
Post-Delivery Feedback
Oct 27, 2024
Found this site after a google search. Price was lowest out of all online shopping sites. Reviews were all good. Product was in stock and available. Delivery was prompt. Product arrived as scheduled
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
TxHillCountry
Post-Delivery Feedback
Oct 26, 2024
I couldn’t get the order to go thru on-line, I called the store and the man was extremely polite and helpful. Although, I would have preferred to handle this on-line, the store rep did a great job.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 9
- Customer Support: 10
- Full ratings for this review »
Smile
Site Experience Feedback
Oct 26, 2024
All good, except I could not continue on iPad because of failing robot verification.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
USAF Vet
Site Experience Feedback
Oct 17, 2024
Although we moved from the Dayton area more than a year ago, we continue to purchase running shoes exclusively from Runners Plus. The in-store service was always outstanding and the website for online purchases is easy to navigate, and products are shipped promptly. Prices are competitive with sporting goods stores in our new hometown.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
old guy
Site Experience Feedback
Oct 23, 2024
It is easy to shop on this website. The variety of items for sale is great. I look forward to using the recently purchased item.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 23, 2024
I ordered a pair of Hoka’s on 10/13. After going back and forth via email it was determined that you did not have the shoes in inventory to sell me. I asked for the pending charge to be refunded. Irritating.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 2
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Oct 22, 2024
N/A
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lou
Site Experience Feedback
Oct 22, 2024
I googled the shoe I wanted and it took me to your site, but when I typed in a shoe type or brand once I was on the site, it said none available. i searched through 10 pages before going back to the link and clicking again as I wanted to check out different colors and styles, but just went with the one that came up when I opened the google link
- Overall Rating: 6
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
S
Site Experience Feedback
Sep 29, 2024
Interested to see if product comes and is as described - if so will be happy but I am skeptical.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 5
- Full ratings for this review »
S
Post-Delivery Feedback
Oct 21, 2024
Just googled this pair of shoes and Runners Plus popped up. I looked up the reviews and the validity of this site and all were good and legit so decided to order the shoes. They came fast and they were exactly as described . Great value . Great deal.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Dhm
Post-Delivery Feedback
Oct 21, 2024
I was looking for a specific shoe. When runners plus showed up as having it, I was skeptical because I had not worked with them before. It was a great experience. Ordering, delivery, follow up and the actual show were great
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Light Speed Runner
Site Experience Feedback
Oct 04, 2024
Great site. Easy to order. No complaints
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Little Red
Site Experience Feedback
Sep 28, 2024
It was all good, thanks to my friend introducing me to this website!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Little Red
Post-Delivery Feedback
Oct 20, 2024
My friend suggested that I try the Bondi 7 shoe. They loved it and couldn't find it anymore. There it was on your website. It was easy to order and relatively fast delivery.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
val m
Site Experience Feedback
Oct 20, 2024
it was easy to purchase
- Overall Rating: 7
- Would Shop Here Again: 10
- Likelihood To Recommend: 7
- Full ratings for this review »
KKhigh
Site Experience Feedback
Oct 20, 2024
Great price, easy process, highly satisfied.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PhilB
Site Experience Feedback
Oct 18, 2024
Easy to find the shoe I needed. Selection and checkout process was very simple.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Oct 18, 2024
it was easy and simple
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pumpkin
Site Experience Feedback
Oct 17, 2024
Easy to find item but had to make an account even though "guest" was an option.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
VB
Post-Delivery Feedback
Oct 15, 2024
I purchased the sneakers for a relative who lived in another state. The purchase was easy and the sneakers arrive in time for her to participate in a country run. Thx you for the service!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Angelo
Post-Delivery Feedback
Oct 15, 2024
Good running store, will go again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Frank
Site Experience Feedback
Oct 05, 2024
Easy to find what I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Frank
Post-Delivery Feedback
Oct 15, 2024
I was very happy with the selection of running shoes and how fast I received the shoes I ordered.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »