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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 561 - 580 of 1,167

AZ Mom

Post-Delivery Feedback

Apr 14, 2024

The prices were excellent and delivery was quick!

Online Shopper

Site Experience Feedback

Apr 14, 2024

Na

Dan

Site Experience Feedback

Apr 14, 2024

Extremely easy checkout process. I saw the listing for the product through a Google search. It was the best price for this product, and the free shipping is wonderful.

Online Shopper

Post-Delivery Feedback

Apr 14, 2024

They had exactly what I wanted for a good price. It was easy to get through the website, buy it, and it arrived quickly.

GT

Post-Delivery Feedback

Apr 14, 2024

Easy to navigate, find products and purchase. Fast ship and great communication.

Seka

Site Experience Feedback

Apr 14, 2024

Everything is good.

Online Shopper

Post-Delivery Feedback

Apr 13, 2024

The only concern I have is that returns are not free.

Az hiker

Post-Delivery Feedback

Apr 13, 2024

I love these shoes for hiking and was excited to find these shoes on sale!

Online Shopper

Site Experience Feedback

Apr 13, 2024

Clean ad free webpage, perfect. Easy to navigate

AnnieM

Site Experience Feedback

Apr 03, 2024

Fast and easy experience. Search function did not provide "brand" of running shoes I was looking for, there were no filters to apply or they were not working for me.


Post-Delivery Feedback

Apr 13, 2024

Excellent products with timely delivery and fantastic price!

Online Shopper

Site Experience Feedback

Apr 12, 2024

It was good ! I liked it.

Cris J.

Site Experience Feedback

Apr 12, 2024

It was great experience

Ted

Site Experience Feedback

Apr 11, 2024

It was all good!

Ollie

Site Experience Feedback

Apr 10, 2024

On the website, easy easy to navigate however, I believe we could use some good morning in terms of design and customer experience. Ordered my first shoes on one shoe came in the box however we were able to fix the problem really easily and the was shipped the day after.

LAL

Site Experience Feedback

Apr 10, 2024

Great price for Hoka shoes!

Rose Eoberson

Post-Delivery Feedback

Apr 09, 2024

It was delivered earlier and good price compare to other stores.

Csipike100

Site Experience Feedback

Mar 27, 2024

Super good

Neela

Site Experience Feedback

Mar 26, 2024

The world pay site would not come up to verify. I have not received the products yet to answer all the questions appropriately


Post-Delivery Feedback

Apr 09, 2024

It was an easy ordering process. They had the shoes in my size that I wanted on sale at the best price I could find. Fast delivery.

Andrew Hoban

Post-Delivery Feedback

Apr 09, 2024

They had the shoe I wanted and I was able to get it without having to go to the bigger retail stores. It arrived in 2 days after my order!

EliudJoe

Site Experience Feedback

Apr 08, 2024

Good