Runners Plus Reviews - 1,161 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 581 - 600 of 1,161
Bzz
Site Experience Feedback
Apr 08, 2024
I found the sneakers I wanted. It was a little difficult at first to complete order but I managed
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Mar 29, 2024
It would be helpful to show all the sides of the shoe. Good graphics on choices and glad that I was able to get a great price for the shoe.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 02, 2024
At first had a little trouble ordering but l started all over and was able to finish order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 08, 2024
They are so comfortable put them as soon as l got them
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: N/A
- Customer Support: 10
- Full ratings for this review »
WV running gal
Post-Delivery Feedback
Apr 07, 2024
When my local running store didn’t have these in stock and said the manufacturer was also sold out, a google search lead me to this store. Couldn’t be happier with how quickly the shoes arrived. And at a great price!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Silas Dean
Site Experience Feedback
Apr 07, 2024
It was pretty neat. If I can't refund my last product (broke on first day or was broken beforehand) I will not return though.
- Overall Rating: 5
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Alyssa
Site Experience Feedback
Apr 07, 2024
I really enjoyed the website. I can’t wait for my order!
- Overall Rating: 6
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Runner gal
Site Experience Feedback
Apr 07, 2024
Good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
DKB
Site Experience Feedback
Apr 07, 2024
It seemed antiquated
- Overall Rating: 5
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Barb
Site Experience Feedback
Apr 07, 2024
Speedy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Shahara
Site Experience Feedback
Apr 06, 2024
I’m satisfied with shopping. I wish the survey would be sent after I receive item.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 06, 2024
Na
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Kitty
Site Experience Feedback
Mar 24, 2024
running shoe collection is good
- Overall Rating: N/A
- Would Shop Here Again: 8
- Likelihood To Recommend: N/A
- Full ratings for this review »
Kitty
Post-Delivery Feedback
Apr 06, 2024
Your prices are competitive and your selection is up to date
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Jackie
Site Experience Feedback
Mar 20, 2024
nice products easy to order
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Cisekm
Post-Delivery Feedback
Apr 06, 2024
Easy to navigate website, great price, great selection on running shoes
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 05, 2024
Looking for a specific shoe and size. Runners Plus had them.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
nezukochan
Site Experience Feedback
Apr 05, 2024
It was great!
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Bonbon
Post-Delivery Feedback
Apr 05, 2024
It was a great deal and easy and on time!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 04, 2024
You forced me to take the survey when I answered no. Will not be using you again.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
H3
Site Experience Feedback
Apr 04, 2024
Easy to use website and great price
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TrackMJ
Site Experience Feedback
Apr 03, 2024
Came on website to find track shoes that no one else had available. Showed you had 4!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »