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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 581 - 600 of 1,161

Bzz

Site Experience Feedback

Apr 08, 2024

I found the sneakers I wanted. It was a little difficult at first to complete order but I managed

Online Shopper

Site Experience Feedback

Mar 29, 2024

It would be helpful to show all the sides of the shoe. Good graphics on choices and glad that I was able to get a great price for the shoe.

Online Shopper

Site Experience Feedback

Apr 02, 2024

At first had a little trouble ordering but l started all over and was able to finish order


Post-Delivery Feedback

Apr 08, 2024

They are so comfortable put them as soon as l got them

WV running gal

Post-Delivery Feedback

Apr 07, 2024

When my local running store didn’t have these in stock and said the manufacturer was also sold out, a google search lead me to this store. Couldn’t be happier with how quickly the shoes arrived. And at a great price!

Silas Dean

Site Experience Feedback

Apr 07, 2024

It was pretty neat. If I can't refund my last product (broke on first day or was broken beforehand) I will not return though.

Alyssa

Site Experience Feedback

Apr 07, 2024

I really enjoyed the website. I can’t wait for my order!

Runner gal

Site Experience Feedback

Apr 07, 2024

Good

DKB

Site Experience Feedback

Apr 07, 2024

It seemed antiquated

Barb

Site Experience Feedback

Apr 07, 2024

Speedy

Shahara

Site Experience Feedback

Apr 06, 2024

I’m satisfied with shopping. I wish the survey would be sent after I receive item.

Online Shopper

Site Experience Feedback

Apr 06, 2024

Na

Kitty

Site Experience Feedback

Mar 24, 2024

running shoe collection is good


Post-Delivery Feedback

Apr 06, 2024

Your prices are competitive and your selection is up to date

Jackie

Site Experience Feedback

Mar 20, 2024

nice products easy to order

Cisekm

Post-Delivery Feedback

Apr 06, 2024

Easy to navigate website, great price, great selection on running shoes

Online Shopper

Site Experience Feedback

Apr 05, 2024

Looking for a specific shoe and size. Runners Plus had them.

nezukochan

Site Experience Feedback

Apr 05, 2024

It was great!

Bonbon

Post-Delivery Feedback

Apr 05, 2024

It was a great deal and easy and on time!

Online Shopper

Site Experience Feedback

Apr 04, 2024

You forced me to take the survey when I answered no. Will not be using you again.

H3

Site Experience Feedback

Apr 04, 2024

Easy to use website and great price

TrackMJ

Site Experience Feedback

Apr 03, 2024

Came on website to find track shoes that no one else had available. Showed you had 4!