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Runners Plus Reviews - 1,161 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 601 - 620 of 1,161

Online Shopper

Post-Delivery Feedback

Apr 03, 2024

I will wear around house, to make sure correct size, or possibly return

Grandma

Site Experience Feedback

Apr 03, 2024

Had difficulty checking out

Online Shopper

Site Experience Feedback

Apr 02, 2024

Super easy to pick out what I wanted

Online Shopper

Site Experience Feedback

Apr 02, 2024

No Problems

Online Shopper

Post-Delivery Feedback

Apr 02, 2024

Glad you had a pair of shoes that I could not find in my size on any other website.

Chris

Post-Delivery Feedback

Apr 02, 2024

I would definitely recommend Runners Plus. I received the order very quickly, even with regular shipping. The shoes were exactly what I expected. I have paid much much more at brick and mortar stores for the same shoe. I will definately try to do allot of my show shopping with Runners Plus.

Online Shopper

Site Experience Feedback

Apr 02, 2024

easy to navigate

Twoton

Site Experience Feedback

Mar 18, 2024

Easy to navigate and good security


Post-Delivery Feedback

Apr 02, 2024

They had the product I wanted at a sale price which made my shoes affordable. Delivery was right on point and tracking was constant

Online Shopper

Site Experience Feedback

Mar 13, 2024

It was great, except for when I had to enter my card number the addresses had to match, and I had to choose a different card.


Post-Delivery Feedback

Apr 01, 2024

It was awesome! I have forgot to add my sons name to the email order page, and they were able to add it in before finishing the product. I was totally grateful!

Shesarunnershesatrackstar

Site Experience Feedback

Mar 31, 2024

Easy

N/A

Post-Delivery Feedback

Mar 31, 2024

Everything went smoothly from ordering to delivery!

TNubby

Site Experience Feedback

Mar 19, 2024

Happy with the spikes I ordered!


Post-Delivery Feedback

Mar 31, 2024

Very hard to find certain spikes and Runnersplus was the only website that carried them! Very pleased!

BlueFlamingo

Post-Delivery Feedback

Mar 31, 2024

On time delivery!

Seniorrunner

Post-Delivery Feedback

Mar 30, 2024

Hoka CLIFTON 8 are the best shoes for me - 7 pairs satisfied. Clifton 9 didn’t work as heel cup was too big and heel of my foot slipped out with each step. Clifton 8 were hard to find but Runners Plus had them in my size!

Ski_jr23

Site Experience Feedback

Mar 30, 2024

Looking for throwing shoes and they had the brand and size my son needed.

Chris old guy dad bod runner

Site Experience Feedback

Mar 30, 2024

Easy to use and easy user interaction

Senior Todd

Site Experience Feedback

Mar 30, 2024

El sitio era muy facil de usar. Tenia una gran seleccion de zapatos.Gracias.

Jacobh

Site Experience Feedback

Mar 30, 2024

It was great

E-U

Post-Delivery Feedback

Mar 29, 2024

Highly recommended!!!

Angie

Post-Delivery Feedback

Mar 29, 2024

Great shoes and price