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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 521 - 540 of 1,167

None

Site Experience Feedback

Apr 23, 2024

No

DCshoes

Post-Delivery Feedback

Apr 23, 2024

Great selection . Even better price for my item of choice than other big name retailers around my area. Shipping price was good as well. Wore my shoes and all my coworkers asked where I got them from. Shared Runners Plus website with all! Very happy and will return to order in the future.

Matt

Site Experience Feedback

Apr 23, 2024

Search on Google for a specific shoe, results had your site listed and the shoe was on sale. Add to cart > Checkout > Done (and Easy)

Roadrunner

Post-Delivery Feedback

Apr 23, 2024

Great experience!

Online Shopper

Post-Delivery Feedback

Apr 23, 2024

Had hard to find product and very fast shipping!

Online Shopper

Site Experience Feedback

Apr 23, 2024

when i receive the products I will be wiling to do the survey

CJ

Site Experience Feedback

Apr 23, 2024

Easy to find product and purchase

Arod

Site Experience Feedback

Apr 23, 2024

Great experience - first time I purchased from Runners Plus

TP3239

Site Experience Feedback

Apr 23, 2024

Website was easy to use and easy to locate the specific item I was looking for.

Pam

Site Experience Feedback

Apr 22, 2024

They had the shoes I wanted and the checkout process was very easy!

DanL

Site Experience Feedback

Apr 22, 2024

Super easy and great price!

Online Shopper

Site Experience Feedback

Apr 22, 2024

Good experience

DCW

Site Experience Feedback

Apr 22, 2024

Good selection of running shoes I prefer.

HS

Site Experience Feedback

Apr 21, 2024

Good price. Free shipping was nice

Online Shopper

Site Experience Feedback

Apr 21, 2024

Great

Theman

Site Experience Feedback

Apr 21, 2024

Good

Runner girl

Site Experience Feedback

Apr 21, 2024

Pleased with my overall shopping experience and prices of running shoes

Roadrunner

Post-Delivery Feedback

Apr 21, 2024

These track shoes really helped my son in his track meet. He said they feel like you’re walking on clouds.

Kimbaruchi

Site Experience Feedback

Apr 20, 2024

There are not very many available choices.

Online Shopper

Site Experience Feedback

Apr 15, 2024

It was a very easy process for someone that has never ordered from the site before. That had them in stock at the same price as everyone else.