Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 521 - 540 of 1,167
None
Site Experience Feedback
Apr 23, 2024
No
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DCshoes
Post-Delivery Feedback
Apr 23, 2024
Great selection . Even better price for my item of choice than other big name retailers around my area. Shipping price was good as well. Wore my shoes and all my coworkers asked where I got them from. Shared Runners Plus website with all! Very happy and will return to order in the future.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Matt
Site Experience Feedback
Apr 23, 2024
Search on Google for a specific shoe, results had your site listed and the shoe was on sale. Add to cart > Checkout > Done (and Easy)
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Roadrunner
Post-Delivery Feedback
Apr 23, 2024
Great experience!
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 8
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 23, 2024
Had hard to find product and very fast shipping!
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 23, 2024
when i receive the products I will be wiling to do the survey
- Overall Rating: 7
- Would Shop Here Again: 5
- Likelihood To Recommend: 7
- Full ratings for this review »
CJ
Site Experience Feedback
Apr 23, 2024
Easy to find product and purchase
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Arod
Site Experience Feedback
Apr 23, 2024
Great experience - first time I purchased from Runners Plus
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
TP3239
Site Experience Feedback
Apr 23, 2024
Website was easy to use and easy to locate the specific item I was looking for.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pam
Site Experience Feedback
Apr 22, 2024
They had the shoes I wanted and the checkout process was very easy!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DanL
Site Experience Feedback
Apr 22, 2024
Super easy and great price!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 22, 2024
Good experience
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DCW
Site Experience Feedback
Apr 22, 2024
Good selection of running shoes I prefer.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
HS
Site Experience Feedback
Apr 21, 2024
Good price. Free shipping was nice
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 21, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Theman
Site Experience Feedback
Apr 21, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Runner girl
Site Experience Feedback
Apr 21, 2024
Pleased with my overall shopping experience and prices of running shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Roadrunner
Post-Delivery Feedback
Apr 21, 2024
These track shoes really helped my son in his track meet. He said they feel like you’re walking on clouds.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Kimbaruchi
Site Experience Feedback
Apr 20, 2024
There are not very many available choices.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 15, 2024
It was a very easy process for someone that has never ordered from the site before. That had them in stock at the same price as everyone else.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »