Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 541 - 560 of 1,167
Lyd
Site Experience Feedback
Apr 11, 2024
It was difficult to search products by name & style.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Pbix
Site Experience Feedback
Apr 19, 2024
Awesome sales going on the products you want and enjoy. Great product selection. Satisfied with this website and will look to continue to use it moving forward.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
craws
Post-Delivery Feedback
Apr 19, 2024
I was searching for the best price on a specific shoe. Runners Plus had the shoe in the proper size at a competitive price. I bought them and they arrived on time and without issue. In the future I will use the same approach, and if this company has the right shoe at the right price, I would use them again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 6
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Ka
Site Experience Feedback
Apr 18, 2024
I am so pleased with this website and the efficiency of ordering and the huge selection of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Joe
Site Experience Feedback
Apr 18, 2024
Great
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 17, 2024
Not sure just yet. First purchase from merchant. Will give a proper review when I receive my merchandise.
- Overall Rating: 7
- Would Shop Here Again: 7
- Likelihood To Recommend: 7
- Full ratings for this review »
Bob B.
Site Experience Feedback
Apr 16, 2024
Great overall though the captcha glitched once and I had to repeat it.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Summergirl
Site Experience Feedback
Apr 06, 2024
None
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Summergirl
Post-Delivery Feedback
Apr 16, 2024
I love them!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Lorie Runner
Site Experience Feedback
Apr 16, 2024
Quick and easy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Easy to order
Site Experience Feedback
Apr 06, 2024
Easy to find exactly what I wanted and ordered it
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Easy to order
Post-Delivery Feedback
Apr 16, 2024
I found the Hoka brand shoes I wanted at a great price. Love these shoes. The most comfort running shoe out there
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
J
Site Experience Feedback
Apr 16, 2024
J
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geo
Site Experience Feedback
Apr 02, 2024
Excellent. Thank you for this opportunity.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Chelsea
Post-Delivery Feedback
Apr 16, 2024
This color Hoka Arahi6 has been discontinued and impossible to find anywhere in my size. I was overjoyed to find it on the Runners Plus website at a great price. Already recommended site to friends. Will definitely make this my go- to site whenever I buy running shoes. You guys are awesome!!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jmgict
Site Experience Feedback
Apr 16, 2024
Nice experience.
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
thanks
Site Experience Feedback
Apr 15, 2024
thank u
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Crystal
Site Experience Feedback
Apr 15, 2024
My kid needed spikes. He found some. Researched the company and sent me a link. Ordering was super easy process. Will definitely be using this site again as I have a house full of athletes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
Apr 15, 2024
I ordered a pair of track spikes. When they were delivered I noticed that on one pair the bottom spike plate was pealing off from the sole of the shoe.
- Overall Rating: 1
- Would Shop Here Again: N/A
- Likelihood To Recommend: 1
- On Time Delivery: 1
- Customer Support: 1
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 15, 2024
The are one of the few places that carry this merchandise over the last few years and they respond promptly to email inquiries outside of business hours.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: N/A
- Full ratings for this review »
tbird263
Site Experience Feedback
Apr 15, 2024
nice designed site... ease of use
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
TB
Site Experience Feedback
Apr 06, 2024
Website was very slow & did not accept my valid coupons
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
TB
Post-Delivery Feedback
Apr 15, 2024
I came across Runners Plus via Google, at first I was skeptical because of the great prices, however I thought I had to give them a chance and lo & behold they blew away my expectations. They kept me apprised of the order, they shipped it out quickly & I had my new sneakers before I knew it. Plus they had a postcard in the box thanking me for my purchase & explaining the are a family small business & they were happy I found them. Kudos to Runners Plus, you have a new customer for life!
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: 9
- Full ratings for this review »