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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 541 - 560 of 1,167

Lyd

Site Experience Feedback

Apr 11, 2024

It was difficult to search products by name & style.

Pbix

Site Experience Feedback

Apr 19, 2024

Awesome sales going on the products you want and enjoy. Great product selection. Satisfied with this website and will look to continue to use it moving forward.

craws

Post-Delivery Feedback

Apr 19, 2024

I was searching for the best price on a specific shoe. Runners Plus had the shoe in the proper size at a competitive price. I bought them and they arrived on time and without issue. In the future I will use the same approach, and if this company has the right shoe at the right price, I would use them again.

Ka

Site Experience Feedback

Apr 18, 2024

I am so pleased with this website and the efficiency of ordering and the huge selection of products.

Joe

Site Experience Feedback

Apr 18, 2024

Great

Online Shopper

Site Experience Feedback

Apr 17, 2024

Not sure just yet. First purchase from merchant. Will give a proper review when I receive my merchandise.

Bob B.

Site Experience Feedback

Apr 16, 2024

Great overall though the captcha glitched once and I had to repeat it.

Summergirl

Site Experience Feedback

Apr 06, 2024

None


Post-Delivery Feedback

Apr 16, 2024

I love them!

Lorie Runner

Site Experience Feedback

Apr 16, 2024

Quick and easy

Easy to order

Site Experience Feedback

Apr 06, 2024

Easy to find exactly what I wanted and ordered it


Post-Delivery Feedback

Apr 16, 2024

I found the Hoka brand shoes I wanted at a great price. Love these shoes. The most comfort running shoe out there

J

Site Experience Feedback

Apr 16, 2024

J

Geo

Site Experience Feedback

Apr 02, 2024

Excellent. Thank you for this opportunity.

Chelsea

Post-Delivery Feedback

Apr 16, 2024

This color Hoka Arahi6 has been discontinued and impossible to find anywhere in my size. I was overjoyed to find it on the Runners Plus website at a great price. Already recommended site to friends. Will definitely make this my go- to site whenever I buy running shoes. You guys are awesome!!

Jmgict

Site Experience Feedback

Apr 16, 2024

Nice experience.

thanks

Site Experience Feedback

Apr 15, 2024

thank u

Crystal

Site Experience Feedback

Apr 15, 2024

My kid needed spikes. He found some. Researched the company and sent me a link. Ordering was super easy process. Will definitely be using this site again as I have a house full of athletes.

Online Shopper

Post-Delivery Feedback

Apr 15, 2024

I ordered a pair of track spikes. When they were delivered I noticed that on one pair the bottom spike plate was pealing off from the sole of the shoe.

Online Shopper

Site Experience Feedback

Apr 15, 2024

The are one of the few places that carry this merchandise over the last few years and they respond promptly to email inquiries outside of business hours.

tbird263

Site Experience Feedback

Apr 15, 2024

nice designed site... ease of use

TB

Site Experience Feedback

Apr 06, 2024

Website was very slow & did not accept my valid coupons


Post-Delivery Feedback

Apr 15, 2024

I came across Runners Plus via Google, at first I was skeptical because of the great prices, however I thought I had to give them a chance and lo & behold they blew away my expectations. They kept me apprised of the order, they shipped it out quickly & I had my new sneakers before I knew it. Plus they had a postcard in the box thanking me for my purchase & explaining the are a family small business & they were happy I found them. Kudos to Runners Plus, you have a new customer for life!