Home > Apparel & Accessories > Runners Plus

Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 501 - 520 of 1,167

cori

Site Experience Feedback

Apr 27, 2024

it was amazing

Reece

Site Experience Feedback

Apr 27, 2024

I love the ease and simplicity to the page. However, I wish there was other pay options like PayPal or Venmo etc.

M

Site Experience Feedback

Apr 26, 2024

I like the store, but I didn’t like the pushiness of taking the survey, but I’ve had good things about runners plus

Andy

Post-Delivery Feedback

Apr 26, 2024

RunnersPlus carried a wide selection of shoes, including older models, at fair prices! It was hard to find selection elsewhere at a reputable website. Always glad to support smaller businesses!

will

Site Experience Feedback

Apr 26, 2024

It was quick and easy to use

Online Shopper

Post-Delivery Feedback

Apr 26, 2024

I purchased from runners plus due to the price.

DJ

Site Experience Feedback

Apr 26, 2024

Outstanding product availabilty and excellent customer experience. Thank you

Peter

Post-Delivery Feedback

Apr 26, 2024

Had a hard time finding the shoe asnd size. Looked on your website and found it, placed the order and it delivered quickly. Great experience and will definately recommend your website.

Jarvis

Site Experience Feedback

Apr 25, 2024

Good. I like the quality that it ships in. Brand new and not used.

John

Site Experience Feedback

Apr 25, 2024

Very good and quick and easy

KBA

Site Experience Feedback

Apr 25, 2024

I appreciated the ease of the website in addition to them having the exact shoe that I’ve been looking for!

Andrew

Site Experience Feedback

Apr 25, 2024

Great price and no shipping cost

Livinit

Site Experience Feedback

Apr 25, 2024

I was searching for a good shoe that would'nt be too expensive to help me with my balance. No discount offered at time of sale

EwenZ

Site Experience Feedback

Apr 25, 2024

Very easy site to use

Jen

Post-Delivery Feedback

Apr 25, 2024

My items were packaged well and delivered faster than expected! I was so pleased with the entire experience

Nat

Post-Delivery Feedback

Apr 25, 2024

Easy to order, no tax, came quickly

Doublecap

Site Experience Feedback

Apr 25, 2024

It was good

Happiness

Site Experience Feedback

Apr 24, 2024

Price was right. No hidden fees.

Fishhrad

Site Experience Feedback

Apr 24, 2024

End refund fee

Ber

Site Experience Feedback

Apr 13, 2024

It was easy to find what I was looking for by putting "Hoka wide" in the search bar.


Post-Delivery Feedback

Apr 24, 2024

I wear a wide shoe and it's hard to find my size in a wide. My schedule makes visiting the store in person difficult. Love the option to check for availability of my size, and buy online from my local store.