Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 421 - 440 of 1,167
Harvey S
Site Experience Feedback
May 08, 2024
Was a little sketchy, just looks very simple and "cheap" so a tiny bit of concern about privacy/security but I still did it.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Clyde T.
Site Experience Feedback
May 08, 2024
The merchant was perfectly responsive and called me back as he walked into the store and helped me when he didn't have to. I thank them and appreciate this service.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Doris
Site Experience Feedback
May 08, 2024
very good experience shopping online
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jordy
Site Experience Feedback
May 08, 2024
The cheapest Clifton 8’s that I was able to find! Thank you I love these shoes
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
West
Site Experience Feedback
May 07, 2024
Good is to find what I am looking for
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »
Redonthehead
Site Experience Feedback
May 07, 2024
My only complaint is having to click refresh on the website link bc it won’t let me select size or color after a couple clicks.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Sophie
Site Experience Feedback
May 07, 2024
I think the set up of the site could be a bit more organized. Maybe separate pages for each part of the transaction. For example, the product on one page, then shipping on another, then buying on another. It all being on one page and signing in for the first time was a bit confusing because everything was on one page rather than a “step by step” type layout. I think it would be more organized that way. However I still enjoyed buying on this site. You guys have a lot of good options, and I also appreciate how there are different shipping options - in case lets say someone has a track meet in two days and needs spikes - . Thanks for the spikes! Also great color options and prices.
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 07, 2024
n/a
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Jrholmst
Site Experience Feedback
May 07, 2024
Super quick and east online purchase with great prices and free shipping for orders over $100.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Will
Site Experience Feedback
May 07, 2024
Found what I needed and was able to checkout quickly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Rebel Runner
Site Experience Feedback
May 07, 2024
It was easy to find the shoes I wanted. I came to the website because the shoes I love were on sale.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 06, 2024
Easy to find things and buy
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
No name
Site Experience Feedback
May 06, 2024
All was good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
PKH
Site Experience Feedback
May 05, 2024
The UI of checking out should be clean and more professional. Other than that, I like it all.
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
happy camper
Post-Delivery Feedback
May 05, 2024
I was impressed that the shoes I wanted in the color I wanted were in stock and on sale. Free and fast shipping was a great bonus.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
tyreeross
Site Experience Feedback
May 05, 2024
It wad good experience
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Rachel
Site Experience Feedback
May 05, 2024
Experience was good except for payment. Denied me the first time.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
No thanks
Post-Delivery Feedback
May 05, 2024
Great website. Have not needed to wear shoes yet.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Lamont Marcell Jacobs
Site Experience Feedback
May 05, 2024
Quick and easy with product availability
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Leia
Site Experience Feedback
May 04, 2024
Great so far
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »