Home > Apparel & Accessories > Runners Plus

Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 421 - 440 of 1,167

Harvey S

Site Experience Feedback

May 08, 2024

Was a little sketchy, just looks very simple and "cheap" so a tiny bit of concern about privacy/security but I still did it.

Clyde T.

Site Experience Feedback

May 08, 2024

The merchant was perfectly responsive and called me back as he walked into the store and helped me when he didn't have to. I thank them and appreciate this service.

Doris

Site Experience Feedback

May 08, 2024

very good experience shopping online

Jordy

Site Experience Feedback

May 08, 2024

The cheapest Clifton 8’s that I was able to find! Thank you I love these shoes

West

Site Experience Feedback

May 07, 2024

Good is to find what I am looking for

Redonthehead

Site Experience Feedback

May 07, 2024

My only complaint is having to click refresh on the website link bc it won’t let me select size or color after a couple clicks.

Sophie

Site Experience Feedback

May 07, 2024

I think the set up of the site could be a bit more organized. Maybe separate pages for each part of the transaction. For example, the product on one page, then shipping on another, then buying on another. It all being on one page and signing in for the first time was a bit confusing because everything was on one page rather than a “step by step” type layout. I think it would be more organized that way. However I still enjoyed buying on this site. You guys have a lot of good options, and I also appreciate how there are different shipping options - in case lets say someone has a track meet in two days and needs spikes - . Thanks for the spikes! Also great color options and prices.

Online Shopper

Site Experience Feedback

May 07, 2024

n/a

Jrholmst

Site Experience Feedback

May 07, 2024

Super quick and east online purchase with great prices and free shipping for orders over $100.

Will

Site Experience Feedback

May 07, 2024

Found what I needed and was able to checkout quickly.

Rebel Runner

Site Experience Feedback

May 07, 2024

It was easy to find the shoes I wanted. I came to the website because the shoes I love were on sale.

Online Shopper

Site Experience Feedback

May 06, 2024

Easy to find things and buy

No name

Site Experience Feedback

May 06, 2024

All was good

PKH

Site Experience Feedback

May 05, 2024

The UI of checking out should be clean and more professional. Other than that, I like it all.

happy camper

Post-Delivery Feedback

May 05, 2024

I was impressed that the shoes I wanted in the color I wanted were in stock and on sale. Free and fast shipping was a great bonus.

tyreeross

Site Experience Feedback

May 05, 2024

It wad good experience

Rachel

Site Experience Feedback

May 05, 2024

Experience was good except for payment. Denied me the first time.

No thanks

Post-Delivery Feedback

May 05, 2024

Great website. Have not needed to wear shoes yet.

Lamont Marcell Jacobs

Site Experience Feedback

May 05, 2024

Quick and easy with product availability

Leia

Site Experience Feedback

May 04, 2024

Great so far