Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 381 - 400 of 1,167
Sal
Site Experience Feedback
May 07, 2024
All good!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jh
Site Experience Feedback
May 11, 2024
The checkout is kind of overwhelming but other than that i love the website and was the only place on the internet with these track spikes in stock
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Onionnnnnnn
Site Experience Feedback
May 16, 2024
They have good deals
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RKL
Site Experience Feedback
May 01, 2024
They had an shoe that was sold out ever other place I looked. I appreciated that since i spent over $50 shipping was free.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
RKL
Post-Delivery Feedback
May 16, 2024
We found the shoes we were looking for at RunnersPlus even though the size we needed were sold out everywhere else. Shipping was speedy.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
ShoeGuy
Post-Delivery Feedback
May 16, 2024
I received the order the next day, the pricing was good, and the shoes are great! I have recommended Runners Plus to fellow runners.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 16, 2024
Staff was helpful and returned my call with pertinent information
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Bumper
Site Experience Feedback
May 06, 2024
Website was very easy to use. Great selection of products.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jane Doe Customer
Site Experience Feedback
May 01, 2024
I wish there were an option for PayPal payment.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jane Doe Customer
Post-Delivery Feedback
May 16, 2024
I was googling Hoka’s and found the pair of shoes I ordered cheaper than any other new Hoka’s online! Free shipping too!! I had my shoes in 2 days. I was a little skeptical at first because I couldn’t pay with PayPal, but after googling the store for a bit, I figured I’d order anyway. It seemed safe. I’m very happy with my shoes and the service I received! I will likely order again.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Laura
Post-Delivery Feedback
May 16, 2024
Is the first time I buy firm this place, the shoes came on time an they were delivered really fast
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
JK
Post-Delivery Feedback
May 15, 2024
Runners Plus had the shoe I wanted in my size at a reasonable price and shipped it quickly.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
no
Site Experience Feedback
Apr 30, 2024
good, easy to find product and checkout as a guest
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Overall good buying experience.
Site Experience Feedback
May 03, 2024
Overall, pretty good. Could use clarity on what the first address to put in pertains to, shipping vs billing. I put the shipping address first, but it was the billing address. So it took a couple minutes extra.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- Full ratings for this review »
Overall good buying experience.
Post-Delivery Feedback
May 14, 2024
Got my usual Hoka Rincon 3s. They’re a great all-around shoe for training and events. I got a new pair for the Denver-Colfax Marathon. They need no real break-in at all. I just put 2-3 30-40 minute runs on them to add a little comfort molding of my foot on the insole. Good price, better than the Hoka site this time around.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Runnerfab!
Site Experience Feedback
Apr 28, 2024
Was very easy
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Runnerfab!
Post-Delivery Feedback
May 13, 2024
Runners plus website was easy to navigate and had tons of options! Prices were reasonable and delivery arrived on time!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Curt
Site Experience Feedback
May 13, 2024
Very impressed.
- Overall Rating: N/A
- Would Shop Here Again: N/A
- Likelihood To Recommend: N/A
- Full ratings for this review »
Solo71
Post-Delivery Feedback
May 13, 2024
Great price and super fast shipping! Definitely a great experience with Runners Plus. Will be back!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 13, 2024
Great ease and price of my item. Good delivery time as well.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 9
- On Time Delivery: 9
- Customer Support: N/A
- Full ratings for this review »
Steffie
Post-Delivery Feedback
May 13, 2024
Received order promptly. Packaging was excellent. Shipping was free!!!! Love my new running shoes.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 12, 2024
Very intuitive
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Jessica
Site Experience Feedback
May 12, 2024
Appreciate the expedited shipping options. Crossing my fingers that they come on time!!
- Overall Rating: 7
- Would Shop Here Again: 6
- Likelihood To Recommend: 7
- Full ratings for this review »
RMG
Site Experience Feedback
Apr 25, 2024
Simple online experience too soon to tell
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
RMG
Post-Delivery Feedback
May 12, 2024
The options and range of shoes at a decent price is uncommon but Runners Plus meets those needs. I think a common men”s size is a size 9 so for the best seller or shoes that I really like were unavailable in that size.
- Overall Rating: 9
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »