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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 381 - 400 of 1,167

Sal

Site Experience Feedback

May 07, 2024

All good!

Jh

Site Experience Feedback

May 11, 2024

The checkout is kind of overwhelming but other than that i love the website and was the only place on the internet with these track spikes in stock

Onionnnnnnn

Site Experience Feedback

May 16, 2024

They have good deals

RKL

Site Experience Feedback

May 01, 2024

They had an shoe that was sold out ever other place I looked. I appreciated that since i spent over $50 shipping was free.


Post-Delivery Feedback

May 16, 2024

We found the shoes we were looking for at RunnersPlus even though the size we needed were sold out everywhere else. Shipping was speedy.

ShoeGuy

Post-Delivery Feedback

May 16, 2024

I received the order the next day, the pricing was good, and the shoes are great! I have recommended Runners Plus to fellow runners.

Online Shopper

Site Experience Feedback

May 16, 2024

Staff was helpful and returned my call with pertinent information

Bumper

Site Experience Feedback

May 06, 2024

Website was very easy to use. Great selection of products.

Jane Doe Customer

Site Experience Feedback

May 01, 2024

I wish there were an option for PayPal payment.


Post-Delivery Feedback

May 16, 2024

I was googling Hoka’s and found the pair of shoes I ordered cheaper than any other new Hoka’s online! Free shipping too!! I had my shoes in 2 days. I was a little skeptical at first because I couldn’t pay with PayPal, but after googling the store for a bit, I figured I’d order anyway. It seemed safe. I’m very happy with my shoes and the service I received! I will likely order again.

Laura

Post-Delivery Feedback

May 16, 2024

Is the first time I buy firm this place, the shoes came on time an they were delivered really fast

JK

Post-Delivery Feedback

May 15, 2024

Runners Plus had the shoe I wanted in my size at a reasonable price and shipped it quickly.

no

Site Experience Feedback

Apr 30, 2024

good, easy to find product and checkout as a guest

Overall good buying experience.

Site Experience Feedback

May 03, 2024

Overall, pretty good. Could use clarity on what the first address to put in pertains to, shipping vs billing. I put the shipping address first, but it was the billing address. So it took a couple minutes extra.


Post-Delivery Feedback

May 14, 2024

Got my usual Hoka Rincon 3s. They’re a great all-around shoe for training and events. I got a new pair for the Denver-Colfax Marathon. They need no real break-in at all. I just put 2-3 30-40 minute runs on them to add a little comfort molding of my foot on the insole. Good price, better than the Hoka site this time around.

Runnerfab!

Site Experience Feedback

Apr 28, 2024

Was very easy


Post-Delivery Feedback

May 13, 2024

Runners plus website was easy to navigate and had tons of options! Prices were reasonable and delivery arrived on time!

Curt

Site Experience Feedback

May 13, 2024

Very impressed.

Solo71

Post-Delivery Feedback

May 13, 2024

Great price and super fast shipping! Definitely a great experience with Runners Plus. Will be back!

Online Shopper

Post-Delivery Feedback

May 13, 2024

Great ease and price of my item. Good delivery time as well.

Steffie

Post-Delivery Feedback

May 13, 2024

Received order promptly. Packaging was excellent. Shipping was free!!!! Love my new running shoes.

Online Shopper

Site Experience Feedback

May 12, 2024

Very intuitive

Jessica

Site Experience Feedback

May 12, 2024

Appreciate the expedited shipping options. Crossing my fingers that they come on time!!

RMG

Site Experience Feedback

Apr 25, 2024

Simple online experience too soon to tell


Post-Delivery Feedback

May 12, 2024

The options and range of shoes at a decent price is uncommon but Runners Plus meets those needs. I think a common men”s size is a size 9 so for the best seller or shoes that I really like were unavailable in that size.