Home > Apparel & Accessories > Runners Plus

Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 401 - 420 of 1,167

E Man

Site Experience Feedback

Apr 27, 2024

I’m really glad that I found this site because I was running out of options on where to find my son shoes.Thank You and I can’t wait to receive my order.


Post-Delivery Feedback

May 12, 2024

I’m really glad that I found this company in time because not only did they give me a good price on an excellent product but they also gave it to me with a fast delivery. Thank you!

KenB

Site Experience Feedback

May 12, 2024

Great selection and prices.

Online Shopper

Site Experience Feedback

May 12, 2024

Website was easy to find and had good deals. The checkout seemed a little sketch but googling your company and found sites that said it was legit.

Aidee

Site Experience Feedback

May 12, 2024

What I like is that it is the only place I found my tennis shoes

Online Shopper

Site Experience Feedback

May 11, 2024

Good

Blair B.

Site Experience Feedback

May 11, 2024

Great experience!

Geri

Post-Delivery Feedback

May 11, 2024

No bad experiences at all. Shoes blame promptt and was not comfortable. I called the Dayton, Ohio store and discussed my reason for returning shoes. I asked for suggestions of different styles of Hokesj and will order from the recommendation

Jaiden

Site Experience Feedback

May 11, 2024

It was good! Thought it was kinda eh but I look into it and it said it was good so I order some spikes. Hopefully its legit and they had the spikes I was looking for and the color.

Keith

Site Experience Feedback

May 11, 2024

Customer service was great when I need to exchange for size. Quick shipping.

Lchop97

Site Experience Feedback

May 10, 2024

Just bought Nike track spikes. The price was 20 dollars below retail and there was a lot of sizes in stock.

CNP

Site Experience Feedback

May 10, 2024

Good sale items. Well presented web site.

Ruddog

Site Experience Feedback

Apr 30, 2024

I like that it let me choose the size and eliminated all the options based on this. That is a logical filter and saves tons of time! Prices are very competitive and no hidden shipping cost. Simple and effective website!


Post-Delivery Feedback

May 10, 2024

Best part of your site is the ability to choose the size and have the filter show me what you have in stock. I have told friends of the significant savings and quick turn around time. No hidden fees is a big deal to me also.

joe

Site Experience Feedback

May 10, 2024

0k

Jazzy

Site Experience Feedback

May 10, 2024

Everything was fine

Angelico

Site Experience Feedback

May 09, 2024

Thanks

Isaac

Site Experience Feedback

May 09, 2024

The AVS information blocked my order several times, I was confused until I checked a typo on the billing address. It was very specific on everything being correct. Other than that, it was a smooth experience.

Rob

Site Experience Feedback

May 09, 2024

I found the shoes I was looking for on sale so I purchased 2 pairs. I am happy with the price and checkout was easy.

Gigi

Site Experience Feedback

May 09, 2024

It was a good website and easy to navigate.

Libby

Site Experience Feedback

May 08, 2024

Very easy to use

DIDIT

Site Experience Feedback

May 08, 2024

My original order was cancelled as a potential fraud order. I called and spoke to Runner Plus representative and asked that I resubmit the order and he would ensure that it would go through this time. Waiting to see if order goes through and we receive the HoKa shoes we ordered😊