Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 401 - 420 of 1,167
E Man
Site Experience Feedback
Apr 27, 2024
I’m really glad that I found this site because I was running out of options on where to find my son shoes.Thank You and I can’t wait to receive my order.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
E Man
Post-Delivery Feedback
May 12, 2024
I’m really glad that I found this company in time because not only did they give me a good price on an excellent product but they also gave it to me with a fast delivery. Thank you!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
KenB
Site Experience Feedback
May 12, 2024
Great selection and prices.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 12, 2024
Website was easy to find and had good deals. The checkout seemed a little sketch but googling your company and found sites that said it was legit.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Aidee
Site Experience Feedback
May 12, 2024
What I like is that it is the only place I found my tennis shoes
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 11, 2024
Good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Blair B.
Site Experience Feedback
May 11, 2024
Great experience!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Geri
Post-Delivery Feedback
May 11, 2024
No bad experiences at all. Shoes blame promptt and was not comfortable. I called the Dayton, Ohio store and discussed my reason for returning shoes. I asked for suggestions of different styles of Hokesj and will order from the recommendation
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Jaiden
Site Experience Feedback
May 11, 2024
It was good! Thought it was kinda eh but I look into it and it said it was good so I order some spikes. Hopefully its legit and they had the spikes I was looking for and the color.
- Overall Rating: 7
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Keith
Site Experience Feedback
May 11, 2024
Customer service was great when I need to exchange for size. Quick shipping.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Lchop97
Site Experience Feedback
May 10, 2024
Just bought Nike track spikes. The price was 20 dollars below retail and there was a lot of sizes in stock.
- Overall Rating: 10
- Would Shop Here Again: 5
- Likelihood To Recommend: 10
- Full ratings for this review »
CNP
Site Experience Feedback
May 10, 2024
Good sale items. Well presented web site.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ruddog
Site Experience Feedback
Apr 30, 2024
I like that it let me choose the size and eliminated all the options based on this. That is a logical filter and saves tons of time! Prices are very competitive and no hidden shipping cost. Simple and effective website!
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ruddog
Post-Delivery Feedback
May 10, 2024
Best part of your site is the ability to choose the size and have the filter show me what you have in stock. I have told friends of the significant savings and quick turn around time. No hidden fees is a big deal to me also.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 9
- Full ratings for this review »
joe
Site Experience Feedback
May 10, 2024
0k
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 9
- Full ratings for this review »
Jazzy
Site Experience Feedback
May 10, 2024
Everything was fine
- Overall Rating: 7
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Angelico
Site Experience Feedback
May 09, 2024
Thanks
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Isaac
Site Experience Feedback
May 09, 2024
The AVS information blocked my order several times, I was confused until I checked a typo on the billing address. It was very specific on everything being correct. Other than that, it was a smooth experience.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Rob
Site Experience Feedback
May 09, 2024
I found the shoes I was looking for on sale so I purchased 2 pairs. I am happy with the price and checkout was easy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Gigi
Site Experience Feedback
May 09, 2024
It was a good website and easy to navigate.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 7
- Full ratings for this review »
Libby
Site Experience Feedback
May 08, 2024
Very easy to use
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
DIDIT
Site Experience Feedback
May 08, 2024
My original order was cancelled as a potential fraud order. I called and spoke to Runner Plus representative and asked that I resubmit the order and he would ensure that it would go through this time. Waiting to see if order goes through and we receive the HoKa shoes we ordered😊
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »