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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 29, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 461 - 480 of 1,167

Krisha2298

Post-Delivery Feedback

May 02, 2024

Timely shipping and the sneakers fit my son perfectly. Thank you!

Nik

Site Experience Feedback

May 01, 2024

It was fastest i ever had any website

Q

Site Experience Feedback

May 01, 2024

I don’t have anything negative to say. My experiences have been great!

D

Site Experience Feedback

May 01, 2024

The website was a little laggy but good overall

Deciding

Site Experience Feedback

Apr 23, 2024

Runners Plus website was very easy to navigate around. I was able to find my what I wanted fast and there was a detailed description of the product provided. I was very happy with my time and transaction in runner plus.


Post-Delivery Feedback

May 01, 2024

They have a wide variety of different clothings for any specific event/activity, The price is very reasonable, and shipping is very fast with no complications.

Nana Gs

Site Experience Feedback

May 01, 2024

Its a great website easy to navigate and great pricing.

Eury

Site Experience Feedback

May 01, 2024

I found the best price for this product at Runners Plus. Happy with the purchase. It wasn't the exact model I was looking for, but I couldn't pass up the offer.

Bookie

Site Experience Feedback

May 01, 2024

Good experience

MikeySpikey

Post-Delivery Feedback

May 01, 2024

Great overall experience, product was exactly as ordered and tracking was excellent. MikeySpikey

Online Shopper

Post-Delivery Feedback

May 01, 2024

the shoe didn't fit, but the return was easy, and we got the right size very quickly thereafter.

deeznutz

Site Experience Feedback

Apr 30, 2024

nn

Online Shopper

Site Experience Feedback

Apr 30, 2024

Easy

Sakina

Site Experience Feedback

Apr 30, 2024

Had good interactions with website , easy to navigate

Online Shopper

Site Experience Feedback

Apr 30, 2024

P

Cmalee

Site Experience Feedback

Apr 30, 2024

After looking at a product, I could not return directly to my place in the product search

Manders

Site Experience Feedback

Apr 18, 2024

Everything went smooth I just wish they would have a Had the size in the specific color I was needing


Post-Delivery Feedback

Apr 30, 2024

So I had to purchase a pair of track spikes for my son. Runners plus had them at the lowest price and they arrived a day early

NaNa

Post-Delivery Feedback

Apr 30, 2024

Love my second purchase more than the first.

Ewilm

Site Experience Feedback

Apr 29, 2024

Purchase was fast and easy. Mobile experience could have been more optimized but overall everything was up to expectations.

Big Daddy Fatts

Site Experience Feedback

Apr 29, 2024

Easy enough...

Online Shopper

Site Experience Feedback

Apr 29, 2024

I hope to receive my shoes