Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 441 - 460 of 1,167
Track-Dad
Site Experience Feedback
May 04, 2024
Good website
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ocasiomama03
Site Experience Feedback
May 04, 2024
Experience was easy to order
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Krys
Site Experience Feedback
May 04, 2024
Was happy to find shoes that are out of stock everywhere else.
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maggie
Site Experience Feedback
May 04, 2024
I like Hoka Clifton 8 shoes. The Clifton 9 is not as good so I want to stick eith the Clifton 8. This is one of the few websits where I could find those.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 04, 2024
I wanted the Hoka Rincon 3 and they had what I wanted. Easy ordering and fast delivery!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Run Run Runner
Site Experience Feedback
Apr 18, 2024
So far everything is good
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
Lexi
Site Experience Feedback
May 04, 2024
The site is very easy to navigate, I was able to find what I was looking for quickly and easily. I saw no reviews for the shoes I was purchasing and had to visit an alternate site to see what purchasing consumer’s thoughts were. I prefer sites that offer PayPal as a means of payment as I feel more secure using this online payment service.
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Maddie
Site Experience Feedback
May 03, 2024
Only website that had the track and field spikes that I needed. Super happy.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Deb
Site Experience Feedback
May 03, 2024
Easy to use, great selection, quick delivery
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Mia
Site Experience Feedback
May 03, 2024
It would be better for me to have the option to make a payment through PayPal. Purchase went smoothly.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 03, 2024
its fine but the credit card spot looked outdated. made me worry for a second. But hope its fine. Basically it looked like a spot from a web page from 2005
- Overall Rating: 8
- Would Shop Here Again: 7
- Likelihood To Recommend: 8
- Full ratings for this review »
Jill
Site Experience Feedback
May 03, 2024
Very easy to order and set up account.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Hboardz133
Site Experience Feedback
Apr 20, 2024
The ability to use Apple Pay or PayPal to checkout would be a nice functionality to have
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Anonymous
Site Experience Feedback
May 02, 2024
Cannot say much as this is my first time purchasing from this company. I will write a review after I receive my package.
- Overall Rating: 8
- Would Shop Here Again: 9
- Likelihood To Recommend: 8
- Full ratings for this review »
Totscur
Post-Delivery Feedback
May 02, 2024
I recommend the runner plus
- Overall Rating: 8
- Would Shop Here Again: N/A
- Likelihood To Recommend: 8
- On Time Delivery: 7
- Customer Support: 8
- Full ratings for this review »
Sully
Post-Delivery Feedback
May 02, 2024
Fantastic buying experience... Shoes arrived two days after ordering. Will definitely return to Runners Plus in the future!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
riles
Site Experience Feedback
May 02, 2024
Generally very satisfactory. two problems. one, would not let me select size initially .two check out rejected card I use daily without problems .
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
JP
Site Experience Feedback
Apr 16, 2024
Just wondered why while looking for the shoes in Runners Plus website they were not showing up. I was able to find them on Runners Plus on a Google search for Hoka shoes.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
JP
Post-Delivery Feedback
May 02, 2024
I got these shoes for my wife. Her feet begin to hurt after a month to two months of wearing. So she goes through a lot of shoes. The shoes she was recommended were found on Runners Plus. The purchase experience was easy now if the shoes last longer than the other brands we will return and purchase them again on this site. If new recommended shoes are found on this site we will return then as well.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 02, 2024
I like the interaction with the website. Your website was the only place that I was able to find the shoes, and it was offered at a lower price.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
jokky
Site Experience Feedback
Apr 27, 2024
good
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »