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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 441 - 460 of 1,167

Track-Dad

Site Experience Feedback

May 04, 2024

Good website

Ocasiomama03

Site Experience Feedback

May 04, 2024

Experience was easy to order

Krys

Site Experience Feedback

May 04, 2024

Was happy to find shoes that are out of stock everywhere else.

Maggie

Site Experience Feedback

May 04, 2024

I like Hoka Clifton 8 shoes. The Clifton 9 is not as good so I want to stick eith the Clifton 8. This is one of the few websits where I could find those.

Online Shopper

Post-Delivery Feedback

May 04, 2024

I wanted the Hoka Rincon 3 and they had what I wanted. Easy ordering and fast delivery!

Run Run Runner

Site Experience Feedback

Apr 18, 2024

So far everything is good

Lexi

Site Experience Feedback

May 04, 2024

The site is very easy to navigate, I was able to find what I was looking for quickly and easily. I saw no reviews for the shoes I was purchasing and had to visit an alternate site to see what purchasing consumer’s thoughts were. I prefer sites that offer PayPal as a means of payment as I feel more secure using this online payment service.

Maddie

Site Experience Feedback

May 03, 2024

Only website that had the track and field spikes that I needed. Super happy.

Deb

Site Experience Feedback

May 03, 2024

Easy to use, great selection, quick delivery

Mia

Site Experience Feedback

May 03, 2024

It would be better for me to have the option to make a payment through PayPal. Purchase went smoothly.

Online Shopper

Site Experience Feedback

May 03, 2024

its fine but the credit card spot looked outdated. made me worry for a second. But hope its fine. Basically it looked like a spot from a web page from 2005

Jill

Site Experience Feedback

May 03, 2024

Very easy to order and set up account.

Hboardz133

Site Experience Feedback

Apr 20, 2024

The ability to use Apple Pay or PayPal to checkout would be a nice functionality to have

Anonymous

Site Experience Feedback

May 02, 2024

Cannot say much as this is my first time purchasing from this company. I will write a review after I receive my package.

Totscur

Post-Delivery Feedback

May 02, 2024

I recommend the runner plus

Sully

Post-Delivery Feedback

May 02, 2024

Fantastic buying experience... Shoes arrived two days after ordering. Will definitely return to Runners Plus in the future!

riles

Site Experience Feedback

May 02, 2024

Generally very satisfactory. two problems. one, would not let me select size initially .two check out rejected card I use daily without problems .

JP

Site Experience Feedback

Apr 16, 2024

Just wondered why while looking for the shoes in Runners Plus website they were not showing up. I was able to find them on Runners Plus on a Google search for Hoka shoes.


Post-Delivery Feedback

May 02, 2024

I got these shoes for my wife. Her feet begin to hurt after a month to two months of wearing. So she goes through a lot of shoes. The shoes she was recommended were found on Runners Plus. The purchase experience was easy now if the shoes last longer than the other brands we will return and purchase them again on this site. If new recommended shoes are found on this site we will return then as well.

Online Shopper

Site Experience Feedback

May 02, 2024

I like the interaction with the website. Your website was the only place that I was able to find the shoes, and it was offered at a lower price.

jokky

Site Experience Feedback

Apr 27, 2024

good