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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 361 - 380 of 1,167

Ivan 2010

Site Experience Feedback

May 25, 2024

si love these shoes and we home is sold out. With my son in a running club it’s diff to find spikes out of season

Rbb

Site Experience Feedback

May 23, 2024

Good

Dan

Site Experience Feedback

May 23, 2024

Great place, great people.

Online Shopper

Site Experience Feedback

May 18, 2024

Went well


Post-Delivery Feedback

May 23, 2024

Great experience on the phone and package was delivered sooner than expected! Keep up the good work! Will order again!!!

Cc

Site Experience Feedback

May 22, 2024

It was very easy and good sales

Track kid

Site Experience Feedback

May 13, 2024

Good


Post-Delivery Feedback

May 22, 2024

Love the shoes and fast delivery! They make me fast!

peteb

Site Experience Feedback

May 22, 2024

You can trust RunnersPlus with your online order. Never had an issues.

Babs

Post-Delivery Feedback

May 21, 2024

Quality of product was great. The pants i order should have fit so i think they run small. I tried to exchange it for suze up but nothing was available. Great customer service and return policy was easy.

Kat

Site Experience Feedback

May 21, 2024

None

Maura

Site Experience Feedback

May 10, 2024

My experience was good, I was able to find what I was looking for quickly and very quickly and without problems when paying.


Post-Delivery Feedback

May 21, 2024

It was very easy to find the tennis shoes I was looking for on their website and the payment process was much easier and faster than with other online stores and my order arrived in the indicated time that I set when making my payment, I was very happy. with the purchase I made in this store.

Marco

Site Experience Feedback

May 20, 2024

Surprised they still had the item I was looking for in stock. Very good. Although shipping is not cheap.

Tavin

Site Experience Feedback

May 19, 2024

Na

Online Shopper

Site Experience Feedback

May 19, 2024

Na

Great Experience

Post-Delivery Feedback

May 18, 2024

They had what I was looking for at a great price and the shipping was super fast.

AJ

Site Experience Feedback

May 18, 2024

I found what I needed but I could not use one of the cards that I tried to pay for it with. I do not know why.

Verachyma

Site Experience Feedback

May 07, 2024

Excellent transaction

DasKubus

Site Experience Feedback

May 17, 2024

Lots of surgery pushing when I have yet to receive the item

Online Shopper

Site Experience Feedback

May 17, 2024

Great

Online Shopper

Post-Delivery Feedback

May 17, 2024

Great opportunity to find inventory that others did not have.

amelia

Site Experience Feedback

May 17, 2024

it was good