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Runners Plus Reviews - 1,167 Review - 9.6/10

Nov 28, 2024
Runners Plus provides the best running and fitness products, service, and advice in the Dayton, Ohio area. Their friendly and knowledgeable employees are trained to provide a thorough gait analysis to help you find the right shoes for your needs. Their in-depth product knowledge and running experience make them the best place in Dayton to find what you need to achieve your fitness goals.

Runners Plus Rating

Rating
Overall Satisfaction9.6 /10
Would Shop Here Again9.3 /10
Likelihood to Recommend9.6 /10
Product Selection9.1 /10
Ease of Finding9.1 /10
Checkout Satisfaction9.1 /10
Product Met Expectations9.6 /10
On-Time Delivery9.6 /10
Satisfaction with Customer Support9.6 /10
Overall Satisfaction:
 

9.6out of 10


Would Shop Here Again:

 

9.3out of 10


Likelihood To Recommend:

 

9.6out of 10


Overall
Rating
Past 3
Months
Past
Month

Positive

84%84%

Neutral

12%14%

Negative

3%2%
Customer Certified:

Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.

Ease of Finding What You Are Looking For

How easily were you able to find the product you were looking for

9.1 out of 10

Design of Site

Satisfaction with the look and design of the site

8.8 out of 10

Satisfaction With Checkout

Satisfaction with the checkout process

9.1 out of 10

Product Selection

Satisfaction with the breadth of products available on the site

9.1 out of 10

Clarity of Product Information

How clear and understandable was the product information

9.1 out of 10

Charges Stated Clearly

Total purchase amount (including shipping, handling and discounts) displayed before order submission

9.6 out of 10

Prices Relative to Other Online Retailers

Comparison of prices relative to other websites selling similar products

9.2 out of 10

Shipping Charges

Satisfaction with shipping charges

9.4 out of 10

Variety of Shipping Options

Desired shipping options were available

9.5 out of 10

On-Time Delivery

Satisfaction with order arrival relative to expected order receipt date

9.6 out of 10

Order Tracking

Satisfaction with the ability to track the order

9.5 out of 10

Product Met Expectations

Correct product was delivered, is of the expected quality, and works as described/depicted

9.6 out of 10

Customer Support

Satisfaction with assisted or self-service help

9.6 out of 10

Product Availability

How easily were you able to find the product you were looking for

9.5 out of 10

Returns Process

Satisfaction with the returns process

Not yet rated

Recent Reviews for Runners Plus

Showing 341 - 360 of 1,167

Corri

Site Experience Feedback

May 29, 2024

The transaction was easy. I had no issues

UDrunner

Post-Delivery Feedback

May 29, 2024

This store is easy to work with and has great products!

Bigggkat

Site Experience Feedback

May 27, 2024

Good experience.

Peyton

Site Experience Feedback

May 27, 2024

Everything was great. The shoes I was looking for were sold out on hokas website but in stock here.

Annie

Site Experience Feedback

May 27, 2024

It was good and priced well

Online Shopper

Site Experience Feedback

May 27, 2024

Good. Proof be with delivery

Sis

Site Experience Feedback

May 27, 2024

Very pleasant

Amber

Site Experience Feedback

May 27, 2024

I came across this website from Google Shopping when I searched for the specific running shoe I wanted. The price here was the cheapest and the shipping was free which is why I went with Runners Plus.

Mel

Site Experience Feedback

May 26, 2024

Found desired product quickly with multiple color options.

Ginny

Site Experience Feedback

May 16, 2024

I couldn't find this shoe in my size anywhere except this company.


Post-Delivery Feedback

May 26, 2024

You have discontinued item's that you can't find anywhere else.

Online Shopper

Site Experience Feedback

May 26, 2024

Great

Online Shopper

Site Experience Feedback

May 26, 2024

The site has limited merchandise sizes..not pleased

Online Shopper

Site Experience Feedback

May 26, 2024

Was not a fan of being taken to my cart each time I added an item. I think it would be better to just add the item to the cart and you must check it manually at checkout. Otherwise I had to keep going back and finding the same product again.

Online Shopper

Site Experience Feedback

May 26, 2024

I ordered 2 pair of HOKA's for my son a few weeks ago and they were a great value.

Online Shopper

Site Experience Feedback

May 26, 2024

Apple Pay would be nice

purpl

Site Experience Feedback

May 17, 2024

Great!!!


Post-Delivery Feedback

May 26, 2024

Told friend product is great

Online Shopper

Site Experience Feedback

Apr 30, 2024

It was a wonderful sale on the shoes I got so I'll probably order from them more.


Post-Delivery Feedback

May 25, 2024

The only issue I had was what I ordered did not fit. This was the 1st time in my life I've ordered shoes that didn't fit & I ordered the exact size that I've been wearing for 30 years.

Kyle

Site Experience Feedback

May 25, 2024

Very standard and straightforward transactional experience

Scottsmoothe

Site Experience Feedback

May 25, 2024

It was very easy. Only suggestion would be to add Apple Pay

Kllyjake

Site Experience Feedback

May 25, 2024

Easy interaction, clean mobile site, and they had what I wanted in stock.