Runners Plus Reviews - 1,167 Review - 9.6/10
Runners Plus Rating
Overall Satisfaction | 9.6 /10 |
---|---|
Would Shop Here Again | 9.3 /10 |
Likelihood to Recommend | 9.6 /10 |
Product Selection | 9.1 /10 |
Ease of Finding | 9.1 /10 |
Checkout Satisfaction | 9.1 /10 |
Product Met Expectations | 9.6 /10 |
On-Time Delivery | 9.6 /10 |
Satisfaction with Customer Support | 9.6 /10 |
9.6out of 10
Would Shop Here Again:
9.3out of 10
Likelihood To Recommend:
9.6out of 10
Overall Rating | Past 3 Months | Past Month |
---|---|---|
Positive | 84% | 84% |
Neutral | 12% | 14% |
Negative | 3% | 2% |
Customer Certified stores provide satisfactory service at a minimum and are committed to proactively collecting customer feedback on their service levels through the Bizrate Buyer Survey.
Ease of Finding What You Are Looking For
How easily were you able to find the product you were looking for
9.1 out of 10
Design of Site
Satisfaction with the look and design of the site
8.8 out of 10
Satisfaction With Checkout
Satisfaction with the checkout process
9.1 out of 10
Product Selection
Satisfaction with the breadth of products available on the site
9.1 out of 10
Clarity of Product Information
How clear and understandable was the product information
9.1 out of 10
Charges Stated Clearly
Total purchase amount (including shipping, handling and discounts) displayed before order submission
9.6 out of 10
Prices Relative to Other Online Retailers
Comparison of prices relative to other websites selling similar products
9.2 out of 10
Shipping Charges
Satisfaction with shipping charges
9.4 out of 10
Variety of Shipping Options
Desired shipping options were available
9.5 out of 10
On-Time Delivery
Satisfaction with order arrival relative to expected order receipt date
9.6 out of 10
Order Tracking
Satisfaction with the ability to track the order
9.5 out of 10
Product Met Expectations
Correct product was delivered, is of the expected quality, and works as described/depicted
9.6 out of 10
Customer Support
Satisfaction with assisted or self-service help
9.6 out of 10
Product Availability
How easily were you able to find the product you were looking for
9.5 out of 10
Returns Process
Satisfaction with the returns process
Not yet rated
Recent Reviews for Runners Plus
Showing 341 - 360 of 1,167
Corri
Site Experience Feedback
May 29, 2024
The transaction was easy. I had no issues
- Overall Rating: 8
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
UDrunner
Post-Delivery Feedback
May 29, 2024
This store is easy to work with and has great products!
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Bigggkat
Site Experience Feedback
May 27, 2024
Good experience.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Peyton
Site Experience Feedback
May 27, 2024
Everything was great. The shoes I was looking for were sold out on hokas website but in stock here.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 8
- Full ratings for this review »
Annie
Site Experience Feedback
May 27, 2024
It was good and priced well
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 27, 2024
Good. Proof be with delivery
- Overall Rating: 8
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Sis
Site Experience Feedback
May 27, 2024
Very pleasant
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Amber
Site Experience Feedback
May 27, 2024
I came across this website from Google Shopping when I searched for the specific running shoe I wanted. The price here was the cheapest and the shipping was free which is why I went with Runners Plus.
- Overall Rating: 10
- Would Shop Here Again: 9
- Likelihood To Recommend: 10
- Full ratings for this review »
Mel
Site Experience Feedback
May 26, 2024
Found desired product quickly with multiple color options.
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Ginny
Site Experience Feedback
May 16, 2024
I couldn't find this shoe in my size anywhere except this company.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Ginny
Post-Delivery Feedback
May 26, 2024
You have discontinued item's that you can't find anywhere else.
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 26, 2024
Great
- Overall Rating: 9
- Would Shop Here Again: 9
- Likelihood To Recommend: 9
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 26, 2024
The site has limited merchandise sizes..not pleased
- Overall Rating: 9
- Would Shop Here Again: 8
- Likelihood To Recommend: 8
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 26, 2024
Was not a fan of being taken to my cart each time I added an item. I think it would be better to just add the item to the cart and you must check it manually at checkout. Otherwise I had to keep going back and finding the same product again.
- Overall Rating: 8
- Would Shop Here Again: 6
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 26, 2024
I ordered 2 pair of HOKA's for my son a few weeks ago and they were a great value.
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Online Shopper
Site Experience Feedback
May 26, 2024
Apple Pay would be nice
- Overall Rating: 9
- Would Shop Here Again: 10
- Likelihood To Recommend: 9
- Full ratings for this review »
purpl
Site Experience Feedback
May 17, 2024
Great!!!
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
purpl
Post-Delivery Feedback
May 26, 2024
Told friend product is great
- Overall Rating: 10
- Would Shop Here Again: N/A
- Likelihood To Recommend: 10
- On Time Delivery: 10
- Customer Support: N/A
- Full ratings for this review »
Online Shopper
Site Experience Feedback
Apr 30, 2024
It was a wonderful sale on the shoes I got so I'll probably order from them more.
- Overall Rating: 6
- Would Shop Here Again: 9
- Likelihood To Recommend: 6
- Full ratings for this review »
Online Shopper
Post-Delivery Feedback
May 25, 2024
The only issue I had was what I ordered did not fit. This was the 1st time in my life I've ordered shoes that didn't fit & I ordered the exact size that I've been wearing for 30 years.
- Overall Rating: 6
- Would Shop Here Again: N/A
- Likelihood To Recommend: 7
- On Time Delivery: 10
- Customer Support: 10
- Full ratings for this review »
Kyle
Site Experience Feedback
May 25, 2024
Very standard and straightforward transactional experience
- Overall Rating: 8
- Would Shop Here Again: 4
- Likelihood To Recommend: 8
- Full ratings for this review »
Scottsmoothe
Site Experience Feedback
May 25, 2024
It was very easy. Only suggestion would be to add Apple Pay
- Overall Rating: 10
- Would Shop Here Again: 10
- Likelihood To Recommend: 10
- Full ratings for this review »
Kllyjake
Site Experience Feedback
May 25, 2024
Easy interaction, clean mobile site, and they had what I wanted in stock.
- Overall Rating: 10
- Would Shop Here Again: 8
- Likelihood To Recommend: 10
- Full ratings for this review »